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Information security at University of East London: the benefits (and pitfalls) of a framework approach

Presentation from the Jisc security conference 2016

www.jisc.ac.uk

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Information security at University of East London: the benefits (and pitfalls) of a framework approach

  1. 1. Information security at University of East London: The benefits (and pitfalls) of a framework approach Craig Clark- Information Security and Compliance Manager Information Security at University of East London: The Benefits (and Pitfalls) of a Framework Approach 111/11/2016
  2. 2. » Involved in information security at UEL since 2014 – previous experience in facilities management and insurance sectors » Not a traditional techie – background in social engineering, forensic science and risk management » Mandate covers implementing a ‘security culture’ » Certified ISO27001 lead implementer and GDPR practitioner About me 11/11/2016 Information Security at University of East London: The Benefits (and Pitfalls) of a Framework Approach 2
  3. 3. » Sensitive data across multiple systems with multiple owners » No consistent information governance methodology for classification and retention » ‘Best efforts’ approach from within IT but no formal information security strategy at vice chancellor and governor level » No full time post for information security » Fragmented approach information sharing The UEL information security quandary – Previously: 11/11/2016 Information Security at University of East London: The Benefits (and Pitfalls) of a Framework Approach 3
  4. 4. » Embeds governance, responsibility and accountability values - protection at the front door » A ‘one stop shop’ for information security and governance » A mechanism to implement the CIA triad consistently across the institution » Allows for information security to align with strategic goals » The framework aligns with controls outlined for an ISO27001 ISMS » Allows for a systematic approach to risk What is an information security framework in a UEL context? 11/11/2016 Information Security at University of East London: The Benefits (and Pitfalls) of a Framework Approach 4
  5. 5. 11/11/2016 Information Security at University of East London: The Benefits (and Pitfalls) of a Framework Approach 5 Policy Signposting and awareness Procedures Processes Auditable evidence
  6. 6. Mandatory » Data protection/GDPR » Freedom of Information » Copyright » Intellectual Property » Janet network » Prevent » PCI-DSS Information security policy Supporting policies » Acceptable use » Antivirus and malware » Cloud services » Social media » Data retention » Data classification » Access management policy 11/11/2016 Information Security at University of East London: The Benefits (and Pitfalls) of a Framework Approach 6
  7. 7. » Updated to reflect evolving risk landscape especially Prevent and GDPR » Modeled on Janet network/UCISA policies and toolkits » For UEL it requires backing at governor level – takes time to get through various committees » Needs Union involvement to feed in to disciplinary process for staff breaches » Communication and accountability across all levels is vital Policies 11/11/2016 Information Security at University of East London: The Benefits (and Pitfalls) of a Framework Approach 7
  8. 8. » Multiple modes of delivery (intranet, internal communications, eLearning, workshops and Lynda.com) » Dedicated workshops tailored to business function (research, service desk etc) » Dedicated intranet site aimed at highlighting good information security practices at work and at home » Information security incorporated into risk management strategy and various sub-committees Signposting and awareness 11/11/2016 Information Security at University of East London: The Benefits (and Pitfalls) of a Framework Approach 8
  9. 9. » Covers the who, what, where when and how » Many procedures and processes exist as ‘business as usual’ activities – but documentation is key to improve the amount of auditable evidence » Where processes and procedures are widely applicable they must be highly visible and people should be able to suggest improvements » Information sharing agreements and internal audit results should be held outside the affected department – ideally by governance Procedures and processes 11/11/2016 Information Security at University of East London: The Benefits (and Pitfalls) of a Framework Approach 9
  10. 10. » Framework allows for increased output of auditable evidence » Several audit templates available » ICO has published high level audit areas » Cloud SecurityAlliance » GDPR likely to impact on evidence requirements Auditable evidence 11/11/2016 Information Security at University of East London: The Benefits (and Pitfalls) of a Framework Approach 10
  11. 11. Conclusions » The framework is an evolving, flexible process » Final version will include new GDPR processes, policies and procedures » Buy in from the vice chancellor and governor has been vital » It’s a long road! » There has been resistance from some business units and academics but overall positive experience Information Security at University of East London: The Benefits (and Pitfalls) of a Framework Approach 11
  12. 12. Contact details C.Clark@uel.ac.uk twitter.com/cogitateclark LinkedIn: https://uk.linkedin.com/in/craig-clark-itil-cis-li-eu-gdpr-p-17480198 Information Security at University of East London: The Benefits (and Pitfalls) of a Framework Approach 12

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