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Leveraging change through digital capability - Scott Hibberson, Marcus Elliott and Kerry Pinny
Leveraging change through
digital capability
Connect more…
Building digital capability
13/07/2016 Leveraging change through digital capability
Discovery
tool
Leadership
development
Digital
capability
framework
Online
offer
Digital capability: the six elements
13/07/2016 Leveraging change through digital capability
ICT
proficiency
Information,
data and
media literacies
Digital
learning and
self development
Digital creation
innovation and
scholarship
Communication,
collaboration and
participation
Digital identity
and wellbeing
13/07/2016 Leveraging change through digital capability
Old Tools by arbyreed CC BY-NC-SA 2.0 https://flic.kr/p/hQQFyGOld
13/07/2016 Leveraging change through digital capability
Discovery tool
» We have built a discovery tool
to help staff discover their
digital capability and provide
them with feedback that will
help them to build their
capability and digital skills
13/07/2016 Leveraging change through digital capability
Discovery tool
13/07/2016 Leveraging change through digital capability
Discovery tool pilots
» As well as large scale tests we have a number of institutions, FE, HE and
skills who are undertaking small scale pilots with groups of staff
» In addition we have provided the Digital capability user group of eighty plus
institutions with a version of the tool for them to test with small groups
» As a result we have had further user feedback that will inform development
and functionality
13/07/2016 Leveraging change through digital capability
By Alan Chia (Lego Color Bricks) CC BY-SA 2.0 via Wikimedia Commons
https://commons.wikimedia.org/wiki/File:Lego_Color_Bricks.jpg
13/07/2016 Leveraging change through digital capability
Digital leadership course
» The Jisc Digital leaders programme has been designed specifically to
equip current and aspiring leaders and managers with the tools and
knowledge to inform their digital practice, enabling them to:
› Become a more effective digital leader or manager through personal
and professional development
› Explore how their organisations can engage more effectively with the
technology at their disposal – at both strategic and operational levels
› Lead, manage and influence digitally-driven strategy across
organisations, departments, services and teams
13/07/2016 Leveraging change through digital capability
Digital Leadership course
» We continue to work with Jisc training on the roll-out of the Digital
leaders course following the successful pilot
» The course is next scheduled to run in October, and that run will be part of
the transition from project output to Jisc’s service offer
13/07/2016 Leveraging change through digital capability
Image by James Clay CC BY-NC 2.0
13/07/2016 Leveraging change through digital capability
Digital capability online offer
13/07/2016 Leveraging change through digital capability
» Personalised dynamic online offer
» “Playlists” of activities, resources, content, guides
» Creation of dynamic and static “playlists”
» Bespoke institutional “playlists”
» Professional framework lenses
» Social sharing,Twitter, Facebook, LinkedIn
Online offer
» We are basing the online offer on the upcoming Jisc app and content store
» Development on the app and content store is now at the stage where we
hope to be able to link to tagged ‘playlists’ of relevant content and
resources from the discovery tool results page within the next couple
of weeks
13/07/2016 Leveraging change through digital capability
The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ
13/07/2016 Leveraging change through digital capability
What do we understand
by digital capability?
13/07/2016 Leveraging change through digital capability
13/07/2016 Leveraging change through digital capability
Twitter Bird by DryIcons with permission smashingmagazine.com/2008/09/practika-a-free-icon-set/
13/07/2016 Leveraging change through digital capability
Image Copyright NERC
13/07/2016 Leveraging change through digital capability
Image: Lawrie Phipps
13/07/2016 Leveraging change through digital capability
Image by Randy von Liski https://flic.kr/p/8pxy4r CC BY-NC-ND 2.0
13/07/2016 Leveraging change through digital capability
Dashboard
» Bringing together information and aggregation of data from usage of the
discovery tool
» We are currently designing the prototype institutional dashboard based
on our emerging understanding of what the institutional leads want to
know about their staff’s results in the discovery tool
» Link in with resources and services currently in use and what is available
13/07/2016 Leveraging change through digital capability
Resources
» Tools
» Services
» Advice and guidance
13/07/2016 Leveraging change through digital capability
Image Credit: Moyan Brenn https://flic.kr/p/e7M5Qx CC BY 2.0
13/07/2016 Leveraging change through digital capability
Building digital capability
» This is about staff digital knowledge, skills and attitudes
» Universities, colleges and skills want help in:
› identifying the digital skills needed
› identifying their skills gaps
› planning, implementing and evaluating initiatives to improve skills
» #digitalcapability
13/07/2016 Leveraging change through digital capability
Old Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqL
13/07/2016 Leveraging change through digital capability
Next step
» We will be opening the public beta of the Digital capability service to all
members in the Summer 2016
» The Digital leadership programme will be running in October 2016
13/07/2016 Leveraging change through digital capability
Image by James Clay CC BY-NC 2.0
13/07/2016 Leveraging change through digital capability
» There is the main site on the
Jisc website
» jisc.ac.uk/rd/projects/building-
digital-capability
Web site
» Follow the project on the blog
» http://digitalcapability.jiscinvolve.org/wp/
Project Blog
13/07/2016 Leveraging change through digital capability
» Follow the community using the
hashtag #digitalcapability
» https://twitter.com/hashtag/digit
alcapability?vertical=default&src
=hash
Twitter
13/07/2016 Leveraging change through digital capability
jisc.ac.uk
Building digital capability
Scott Hibberson
Subject specialist
Scott.Hibberson@jisc.ac.uk
http://bit.ly/jiscdigcap
13/07/2016 Leveraging change through digital capability
Leveraging change through digital capability - Scott Hibberson, Marcus Elliott and Kerry Pinny
Leveraging change through
digital capability at the
University of Lincoln
Kerry Pinny and Marcus Elliott
@kerrypinny | @marcuselliott
© Jisc and Matt Lincoln (CC-BY-SA)
Remit
To improve the use of the VLE
Building networks
University-wide network of
Digital Leads
Blackboard
Standards
Driven by Student Experience
Some staff and students lacked
● Confidence
● Awareness
● Skills
Via Giphy
Standards are not enough
Digital
Capabilities
Jisc & Helen Beetham
Adopted the framework
Jisc Digital
Leaders
Anchoring change
Change to our
approach
Building a story
Via @TEL_St_A
Institutional buy-
in
Digital wellbeing was the driver
Digital
Capabilities
group
Jisc Discovery Tool pilot
Piloting
Via xkcd.com
Capturing the audience
25+%
staff response rate with the Digital Capabilities Discovery Tool
Working
with Jisc
Results
What do they tell us about our
staff?
Via Giphy
Outcomes
Via Giphy
Changes in behaviour
CPD Portal
One portal to rule them all
The future
...teaching practice must
respond to our digital and 24/7
age, preparing students for a
diverse and demanding future
University of Lincoln Strategic Plan (2016-2021)
Any questions?
Via Giphy
Thank you
Kerry Pinny and Marcus Elliott
@kerrypinny | @marcuselliott

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Leveraging change through digital capability - Scott Hibberson, Marcus Elliott and Kerry Pinny

  • 2. Leveraging change through digital capability Connect more…
  • 3. Building digital capability 13/07/2016 Leveraging change through digital capability Discovery tool Leadership development Digital capability framework Online offer
  • 4. Digital capability: the six elements 13/07/2016 Leveraging change through digital capability ICT proficiency Information, data and media literacies Digital learning and self development Digital creation innovation and scholarship Communication, collaboration and participation Digital identity and wellbeing
  • 5. 13/07/2016 Leveraging change through digital capability
  • 6. Old Tools by arbyreed CC BY-NC-SA 2.0 https://flic.kr/p/hQQFyGOld 13/07/2016 Leveraging change through digital capability
  • 7. Discovery tool » We have built a discovery tool to help staff discover their digital capability and provide them with feedback that will help them to build their capability and digital skills 13/07/2016 Leveraging change through digital capability
  • 8. Discovery tool 13/07/2016 Leveraging change through digital capability
  • 9. Discovery tool pilots » As well as large scale tests we have a number of institutions, FE, HE and skills who are undertaking small scale pilots with groups of staff » In addition we have provided the Digital capability user group of eighty plus institutions with a version of the tool for them to test with small groups » As a result we have had further user feedback that will inform development and functionality 13/07/2016 Leveraging change through digital capability
  • 10. By Alan Chia (Lego Color Bricks) CC BY-SA 2.0 via Wikimedia Commons https://commons.wikimedia.org/wiki/File:Lego_Color_Bricks.jpg 13/07/2016 Leveraging change through digital capability
  • 11. Digital leadership course » The Jisc Digital leaders programme has been designed specifically to equip current and aspiring leaders and managers with the tools and knowledge to inform their digital practice, enabling them to: › Become a more effective digital leader or manager through personal and professional development › Explore how their organisations can engage more effectively with the technology at their disposal – at both strategic and operational levels › Lead, manage and influence digitally-driven strategy across organisations, departments, services and teams 13/07/2016 Leveraging change through digital capability
  • 12. Digital Leadership course » We continue to work with Jisc training on the roll-out of the Digital leaders course following the successful pilot » The course is next scheduled to run in October, and that run will be part of the transition from project output to Jisc’s service offer 13/07/2016 Leveraging change through digital capability
  • 13. Image by James Clay CC BY-NC 2.0 13/07/2016 Leveraging change through digital capability
  • 14. Digital capability online offer 13/07/2016 Leveraging change through digital capability » Personalised dynamic online offer » “Playlists” of activities, resources, content, guides » Creation of dynamic and static “playlists” » Bespoke institutional “playlists” » Professional framework lenses » Social sharing,Twitter, Facebook, LinkedIn
  • 15. Online offer » We are basing the online offer on the upcoming Jisc app and content store » Development on the app and content store is now at the stage where we hope to be able to link to tagged ‘playlists’ of relevant content and resources from the discovery tool results page within the next couple of weeks 13/07/2016 Leveraging change through digital capability
  • 16. The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ 13/07/2016 Leveraging change through digital capability
  • 17. What do we understand by digital capability? 13/07/2016 Leveraging change through digital capability
  • 18. 13/07/2016 Leveraging change through digital capability Twitter Bird by DryIcons with permission smashingmagazine.com/2008/09/practika-a-free-icon-set/
  • 19. 13/07/2016 Leveraging change through digital capability
  • 20. Image Copyright NERC 13/07/2016 Leveraging change through digital capability
  • 21. Image: Lawrie Phipps 13/07/2016 Leveraging change through digital capability
  • 22. Image by Randy von Liski https://flic.kr/p/8pxy4r CC BY-NC-ND 2.0 13/07/2016 Leveraging change through digital capability
  • 23. Dashboard » Bringing together information and aggregation of data from usage of the discovery tool » We are currently designing the prototype institutional dashboard based on our emerging understanding of what the institutional leads want to know about their staff’s results in the discovery tool » Link in with resources and services currently in use and what is available 13/07/2016 Leveraging change through digital capability
  • 24. Resources » Tools » Services » Advice and guidance 13/07/2016 Leveraging change through digital capability
  • 25. Image Credit: Moyan Brenn https://flic.kr/p/e7M5Qx CC BY 2.0 13/07/2016 Leveraging change through digital capability
  • 26. Building digital capability » This is about staff digital knowledge, skills and attitudes » Universities, colleges and skills want help in: › identifying the digital skills needed › identifying their skills gaps › planning, implementing and evaluating initiatives to improve skills » #digitalcapability 13/07/2016 Leveraging change through digital capability
  • 27. Old Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqL 13/07/2016 Leveraging change through digital capability
  • 28. Next step » We will be opening the public beta of the Digital capability service to all members in the Summer 2016 » The Digital leadership programme will be running in October 2016 13/07/2016 Leveraging change through digital capability
  • 29. Image by James Clay CC BY-NC 2.0 13/07/2016 Leveraging change through digital capability
  • 30. » There is the main site on the Jisc website » jisc.ac.uk/rd/projects/building- digital-capability Web site » Follow the project on the blog » http://digitalcapability.jiscinvolve.org/wp/ Project Blog 13/07/2016 Leveraging change through digital capability
  • 31. » Follow the community using the hashtag #digitalcapability » https://twitter.com/hashtag/digit alcapability?vertical=default&src =hash Twitter 13/07/2016 Leveraging change through digital capability
  • 32. jisc.ac.uk Building digital capability Scott Hibberson Subject specialist Scott.Hibberson@jisc.ac.uk http://bit.ly/jiscdigcap 13/07/2016 Leveraging change through digital capability
  • 34. Leveraging change through digital capability at the University of Lincoln Kerry Pinny and Marcus Elliott @kerrypinny | @marcuselliott
  • 35. © Jisc and Matt Lincoln (CC-BY-SA) Remit To improve the use of the VLE
  • 38. Some staff and students lacked ● Confidence ● Awareness ● Skills Via Giphy Standards are not enough
  • 39. Digital Capabilities Jisc & Helen Beetham Adopted the framework
  • 41. Change to our approach Building a story Via @TEL_St_A
  • 45. 25+% staff response rate with the Digital Capabilities Discovery Tool
  • 47. Results What do they tell us about our staff? Via Giphy
  • 49. CPD Portal One portal to rule them all
  • 51. ...teaching practice must respond to our digital and 24/7 age, preparing students for a diverse and demanding future University of Lincoln Strategic Plan (2016-2021)
  • 53. Thank you Kerry Pinny and Marcus Elliott @kerrypinny | @marcuselliott

Editor's Notes

  1. Welcome to this presentation for Jisc on Building digital capability. Image Credit Women of Color in Tech by WOCinTech Chat CC BY 2.0 https://flic.kr/p/F81eTQ
  2. The Digital Capability service comprises four key components: • the Digital Capability Framework • Discovery Tool • Online Offer • Digital Leadership
  3. A digital capability framework which describes the skills needed by staff in a wide range of academic, administrative and professional roles to thrive in a digital environment. This provides a structure to help managers and individuals understand what is needed and supports the development of tools. The generic framework is complete and in use in the sector. The Jisc '7 elements of digital literacy' model is well used and recognised (93% recognition from survey April 2015). Most other frameworks and definitions can be fitted comfortably into one or more of the elements as originally defined. However, since it was first devised, two issues have emerged as critical in living, learning and working effectively with technology: data literacy in an age of proliferating personal data, big/deep data and data hacking, and various aspects of 'well-being' (health, safety, work-life balance, relationships, personal safety and privacy) in an increasingly hybridised (real/virtual) environment. Some of the original elements also look a bit dated as digital practice has moved on and as discourse about digital literacy has become more nuanced and widely shared. The most significant change is to combine 'information' with 'media' literacies, as feedback suggests that users have difficulty distinguishing between the two. This version has been adapted considerably from an earlier version in response to detailed feedback from 16 stakeholders (over 40 were consulted over the initial version) and broad brush feedback from consultation events, which are ongoing. There was consensus over the need for shared language and an appetite for a shared framework, but one that was mapped carefully to other frameworks such as the SCONUL 7 pillars, CILIP, ANCIL, UK PSF, Vitae digital lens etc showing how and where these representations add detail to the broader picture. The framework was seen as most useful to: • bridge staff and student digital capabilities (i.e. supporting discussion about and planning for both in departments and services) • plan for embedding digital capabilities into specific subject areas (for which the 7 elements are already well used) • map digital expertise across different staff
  4. Looking to create more profiles, encouraging organisations and sector bodies to create profiles. Building digital capability: Example teacher profile. http://repository.jisc.ac.uk/6240/1/Digital_capabilities_teacher_profile.pdf Building digital capability: Example researcher profile http://repository.jisc.ac.uk/6238/1/Digital_capabilities_researcher_profile.pdf Building digital capability: Example learner profile http://repository.jisc.ac.uk/6236/1/Digital_capabilities_learner_profile.pdf
  5. Image Credit Old Tools by arbyreed CC BY-NC-SA 2.0 https://flic.kr/p/hQQFyGOld
  6. An individual user will be provided with a link to help them understand their own and build their digital capability. This tool will help them discover their digital capabilities and assess what they can do to build your skills and experience across the six digital capabilities, broken down into twelve sub-elements. Having answered the questions in the tool the user is provided with a diagram which reflects their current level of digital capability, which they will be able to compare with others who are similar to them. They will be provided with a series of feedback statements across the twelve sub-elements of digital capability. The focus of the statements will be about helping them to help themselves to build their own digital capability.
  7. Image credit: By Alan Chia (Lego Color Bricks) CC BY-SA 2.0 via Wikimedia Commons https://commons.wikimedia.org/wiki/File:Lego_Color_Bricks.jpg
  8. The Jisc Digital Leaders programme has been designed specifically to equip current and aspiring leaders and managers with the tools and knowledge to inform their digital practice, enabling them to: Become a more effective digital leader or manager through personal and professional development Explore how their organisations can engage more effectively with the technology at their disposal – at both strategic and operational levels Lead, manage and influence digitally-driven strategy across organisations, departments, services and teams Strategic challenges across the higher and further education sectors, such as those posed by the FELTAG, Area Based Reviews, teaching excellence framework and open research agenda, need embedded, organisation-wide digital capability in order to successfully implement technology-driven responses. These responses might include, increased uptake of cloud and data-driven solutions, adoption of analytics for decision-making and learner-support or improving network and learning technology access for staff and students to enable blended learning to happen more effectively. Digitally-informed and empowered leaders not only embrace the innovation, collaboration and efficiency gains these bring to their organisation, but also create an environment where others can fully exploit and embed them in their practice.
  9. In a future iteration of this tool, they will also be provided with a list of resources and activities to undertaken to help them build their capability. These will be provided through dynamic personalised playlists of guides and resources from Jisc, professional bodies, universities and colleges. How can we ensure that the online offer has impact? http://digitalcapability.jiscinvolve.org/wp/2015/08/25/impact-impact-impact/
  10. Image Credit The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ
  11. Ask the question.
  12. We know that staff who use tools such as Twitter are more likely to be able to understand the nuance of a tool such as Yammer or Slack. Those who don’t will probably struggle. The solution is not go do Twitter, but to realise that when introducing new tools, if you have an understanding of the digital capabilities of your team or staff, you can ensure that any training materials or workshops address not just the technical aspects of any new tool, but also the nuance of why it is being introduced and the ways in which it can be used. See “Go do Twitter” https://digitalcapability.jiscinvolve.org/wp/2016/05/20/go-do-twitter/ Twiutter Bird by DryIcons with permission https://www.smashingmagazine.com/2008/09/practika-a-free-icon-set/
  13. A “mistake” resulted in the “leak” of 780 e-mail addresses of patients who attended an HIV clinic in London. The clinic blamed the breach on “human error”. There are some key digital capability lessons that come out from this incident. Why was “simple” e-mail been used to send out a newsletter, when there was a risk of a leak of sensitive data? The clinic were fined £180,000 Read more https://digitalcapability.jiscinvolve.org/wp/2015/09/03/focus-on-data-literacies-and-ict-proficiency-the-importance-of-digital-capabilities/
  14. NERC and BoatyMacBoatface Don’t ask the internet to name stuff, don’t expect them to take it seriously.
  15. Location independent working
  16. The aggregated anonymised data will be used to provide the nominated contact in a membership organisation with an institutional view of the digital capabilities of their staff with appropriate advice and guidance on how the institution can support and build capability from an institutional perspective.
  17. Image Credit: Moyan Brenn https://flic.kr/p/e7M5Qx CC BY 2.0
  18. If you’re wondering why staff, and where the students have gone – it’s largely still about student satisfaction and a high quality student experience at the end of the day
  19. Image Credit Old Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqL
  20. Image Credit https://flic.kr/p/b93YGx
  21. There is the main site on the Jisc website. https://www.jisc.ac.uk/rd/projects/building-digital-capability Follow the project on the blog. http://digitalcapability.jiscinvolve.org/wp/
  22. https://twitter.com/hashtag/digitalcapability?vertical=default&src=hash