Mitigation starts now

Mitigation starts now
DI Daniel Lawrence, NPCC National Cyber PROTECT Coordinator
1/11/2016

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to ncscinfoleg@ncsc.gov.uk
Mitigation starts now
DI Daniel Lawrence
NPCC National Cyber PROTECT Coordinator

Objectives
• Incident Handling – Are you ready?
• Reporting Cyber Incidents
• Assessment of the Incident (who takes precedence)

Incident Handling – Are you ready?

Cyber breaches and attacks over the past year:
• 65% of large firms
• 1 in 4 of all businesses
What is at risk?
• Your money
• Your data (e.g. customer details, intellectual property,
confidential emails)
• Your day-today operations (e.g. customer website, internal
systems)
• Your business’ reputation
The cyber threat: are you a target?

Things to think about
• Tell the organisations that can help
• Ensure you have a business continuity plan for when things go
bad
• Think about messaging, both internally and externally
• Know your network and what normal looks like
• Do you know what information you are holding and how quickly
you can find out what has gone?

Not just a problem for the IT department
Will require a response from staff across teams:
• Legal
• HR
• Communications/Media
• C-level staff
• Business Continuity

Incident Handling Model

• Understand the risks facing your business
• Assemble the correct team
• Understand your network topology
• Develop and test an incident handling plan
• Establish effective forensic readiness

• Ensure you have key points of contact
• Agree a decision log format
• Exercise the incident handling team
• Drive user awareness
• Agree internal and external communications & reporting structures

• Detect events as they happen
• Use data feeds to provide context
• Understand the affected asset
• Make proportionate response recommendations

• Understand the attack
• Preserve evidence
• Consider appropriate clean-up actions
• Initiate internal communications

• Activity will depend on the nature of the incident
• Implement alongside your Business Continuity Plan
• Ensure full visibility and agreement of system owner
• Ensure shared understanding on briefings
• Establish a feedback loop

• Maintain the feedback loop
• Identify when systems can be reintroduced
• Focus on preventing a recurrence
• Maintain communications
• Ensure a shared understanding of the end state

• Treat incidents as learning opportunities
• Complete relevant documentation
• Learning lessons is an ongoing process
• Consider implications for all elements of your business
• Share what you have learned – on CiSP!

Reporting Cyber Incidents & Cyber Crime

Historic / incident that has passed
• Action Fraud – actionfraud.police.uk
• 0300 123 2040
Crime in Action
• 101 / 999
Local to National * * *

Information Sharing and CiSP
Need to Know → Need to Share

 CiSP is a joint government and industry
initiative to share cyber threat information,
hosted by CERT-UK
 Free to join – funded by UK government
 Current membership stands at over 6500
individuals and under 2500 organisations
 The ‘Fusion Cell’ stimulates discussion
and sharing on the platform and provides
all source assessment
 Sharing is based on Traffic Light Protocol
 CiSP produces a range of
products/outputs including alerts and
analysis papers for organisations

Different products for
differing cyber maturity

CiSP Homepage

All groups are private (members
only) but their existence is
public. Only members can view
content in a private group.
Secret groups are private but
invisible to non-members.
Restriction either by membership
(group) or by subject (space)
Open to every member with no
restrictions
CiSP
Environment
Group
Private Secret
Space

Spaces and Groups

You can be anonymous…
…but think carefully if you need to be.

Discuss – Disseminate – Analyse

Structured Incident Reports
Future developments

Enhanced 2FA

A New Homepage

From the board to the frontline…

Evoke behaviour change
Cannot be done in isolation
End user / employee awareness is not the panacea…. Board level responsibility
There needs to be technical solutions as the most educated will still ‘click the
link’ or ‘open the attachment’…
Top to bottom review of processes is key
Role of PROTECT is to raise awareness to those identified as being most
vulnerable to exploitation.

dlawrence@cert.gov.uk

Mitigation starts now

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