Practical strategies to engage human resource teams - Led by Sarah Knight.

1. Human Resource teams building digital
capabilities of staff
Sarah Knight, Lou McGill
Image attributed to Flickr user: wocintech stock - 127
22/05/2018

2. HR digital capabilities study
»What are HR departments doing to support staff in
dealing with the challenges and making the most of the
opportunities offered by technologies?
»How HR teams link up with institutional strategies and
activities round digital capabilities
»How confident are HR teams of their own digital
capabilities to support staff in their institutions?
Short term study by Lou McGill andTim Gray
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3. HR digital capabilities study
»October 2017 to March 2018
»Snapshot of current practice in the UK
› Online survey
› In-depth interviews
»Vignettes of good practice
Scope
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4. HR digital capabilities study
»Timescale extended to July 2018
»Focus change
› Early evidence suggested that HR teams are just
starting to become engaged with digital capabilities
› Need for materials to help them engage and link to
wider institutional initiatives/approaches
» Survey is still live
» https://jisc-beta.onlinesurveys.ac.uk/hr-support-of-staff-digital-capabilites
Change of scope
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5. HR digital capabilities study
»Considering areas of HR activity and how they link to the
framework
»Two sets of slides that could be used with teams to focus
on existing practice and identify areas they could build
on – similar content but different focus or lens
› HR activity areas
› Digital capability framework areas
Engaging HR teams with the digital capability framework
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6. HR activities
Health and wellbeing
Physical health
Mental health/Digital identity
Specific health aspects e.g.digital identity,
financial health, cyber security
Onboarding
Systems and procedures
Organisation-wide training
Departmental training
Recruitment and selection
Job descriptions and person specifications
Applications and interviews
Appraisal/performance review
Systems and procedures
Appraiser activities
Identifying strengths and weaknesses
Absence and capability monitoring and support
Learning and development
CPD/training
Identifying training needs by staff/manager
In-house/External training and/or education
Relationship management
Internal and external relationships
Effective communication channels
Conflict resolution/disciplinary procedures
ICT proficiency
Information, media and data literacy
Digital creation, innovation & scholarship
Input to organisational strategy, policy, operations and change management
Digital learning and self development
Digital creation, innovation & scholarship
ICT proficiency
Digital learning and self development
ICT proficiency
Information, media and data literacy
Digital communication, collaboration &
participation
Digital identity and wellbeing

7. Health and wellbeing
Mental health
02
● Safe online environments
● Safe online behavior
● Appropriate online interactions
● Conflict resolution
● Appropriate staff support
01
● Safe physical environment
● Ergonomics
● Safe online environments
● Supporting healthy choices
Digital health reviews
Ergonomics checks
Training and guidance
Understanding areas of responsibility
Guidance and support
Training and education
Arbitration
Wellbeing checks/sessions
Effective reporting mechanisms and
responses
Specific health aspects03
● Financial health
● Digital identity
● Cyber security
Specific training sessions
Tools and applications
Clear policies and procedures
Physical health
Set of slides focusing on HR activity areas

8. Digital identity and wellbeing
Onboarding
Emphasise importance of digital wellbeing
during induction
Highlight institutional mechanisms and own
responsibility through guidance and support
materials
Appraisal/performance
review
Mechanisms for identifying digital wellbeing of
individuals
Consider digital identities and identify actions to
enhance and maintain them if appropriate for
their job role
Consider digital wellbeing in relation to absence
and capability management and support
Learning and development
Adding learning and development activities to digital professional portfolios
Supporting the development of positive and safe digital activities
Supporting students to develop professional digital identities
Health and wellbeing
Offer guidance and support on digital wellbeing and for
specific areas of this such as financial wellbeing, e-safety,
cyber security, bullying
Ensuring that staff and students with disabilities are not
disadvantaged by technologies
Mechanisms to deal with staff or students experiencing
mental health problems due to digital interactions
Ergonomic checks to ensure physical health when
participating in digital activities
Monitoring absence data, triggers and supporting staff
Relationship management
Maintaining positive digital communication
activities
Conflict management and mental health
awareness
05
01
02 03
04
Set of slides focusing on Framework

9. Activity
»How would you be able to use these in your own context?
»Complete our brief survey into the usefulness of these
materials https://jisc-beta.onlinesurveys.ac.uk/feedback-
on-hr-materials
Look at the two sets of slides
07/09/2016 Creating online learning experiences that learners will value 9

10. jisc.ac.uk
Except where otherwise noted, this work
is licensed under CC-BY-NC-ND
Lou McGill
lou.mcgill@gmail.com
07/09/2016 10