BT Security provides protection for customers by monitoring for potential security incidents and threats. They review BTID operations proactively to prevent incidents from occurring. The talk discussed reactive monitoring, blocking IP addresses temporarily due to reallocation issues, and intelligence scanning to identify ways to improve security processes. BT Security recommends choosing strong, unique passwords and changing them regularly to help protect customer accounts and information.

1. Protecting our customers
BT Security
1/11/2016

2. Protecting our Customers (Jisc Conference Nov 2016)
BT Security, Protecting our Connected World.

3. 2
Talk on Incident Response…. Sort of
BTID review and proactive operations so we don’t have incidents to respond to.

4. 3
Numerical Context
36,295
7
15
621,279
7MILLION
152,000

5. 4
4
Protecting Potential Victims
4
• Reactive Monitoring
• Multiple access attempts from UK/Non-UK
• Brute force attacks
• etc
• IP Blocking
• Temporary due to reallocation issues
• Intel Scanning
• Process Review, can we do this better, what are we missing?
• Mind set Change, don’t discount non-BT ID emails, collect all breaches and compare.

6. 5
• On average 3 username and password
combinations
• Passwords are like toothbrushes
Username and Password Reuse
5
Choose a good one
Never share
Change regularly
(Credit to Clifford Stoll)
• Finally, use a different one for each username and
password combination you have!

7. 6
QUESTIONS?
Amy Lemberger
BT CERT Team Leader
amy.lemberger@bt.com
BT, Dial House, Manchester

8. BT Assure.
Security that matters.