How are your students using and experiencing Wi-Fi today? In this talk, Ruckus Wireless will look at a 'day in the life' of your connected digital natives, to better understand their sky-high expectations. They will then look a few years out, and ask 'what's next' for campus networks?

1. Real-world campus Wi-Fi,
and what's next
Steve Johnson

2. Real-world Campus Wi-Fi, and What's Next
Steve Johnson
March, 2016
RUCKUS WIRELESS CONFIDENTIAL

3. How hard could it be?
RUCKUS WIRELESS CONFIDENTIAL
3

4. This is what we observed
Director of Network Services
• Refresh every 5 years or 20%/yr
• New construction or remodel
• 25-50% ↑ WLAN traffic YoY
• Increased Device Capability
• Rising User Expectations
• Security Concerns
• New Services Over Wi-Fi
Performance and reliability in
high density areas
Management, provisioning
and troubleshooting
Security & onboarding
Cost and resources needed to
upgrade and expand coverage
Forces Driving Upgrade
Key Pains
2
1
3
4
Forces Driving Change
• Unreliable network access
• Complaints from students and CxO
• Technology Cycle (11n → AC → Wav2)

5. Trends we are tracking
5 RUCKUS WIRELESS CONFIDENTIAL
1 Digital Natives on Campus
2 ResHall Wireless
3 Bring-Your-Own-Things (BYOD meets IoT)

6. Digital Natives
RUCKUS PROPRIETARY AND CONFIDENTIAL6

7. Digital Natives Attending University
By the year 2020, an entire generation will have grown up in a primarily digital world. Computers,
the Internet, mobile phones, texting, social networking — all are second nature to them. And their
familiarity with technology, reliance on mobile communications, and desire to remain in contact
with large networks of family members, friends, business contacts, and others will transform how
we work and how we consume.
Trends in Education
RUCKUS PROPRIETARY AND CONFIDENTIAL7
Connected 24/7

8. A Day in the Life…Ideally
8 RUCKUS WIRELESS CONFIDENTIAL
1:00PM Library
- Research online for science project
- Group study call using MS Lync
- Wirelessly print research findings
- Capture video clip to embed in project
6:00PM Dorm
- Xbox gaming
- Netflix binge viewing on AppleTV
- Download new movie on iTunes
10:00AM Quad
- Facetime mom while walking to lunch
- Online gaming on phone
- Check campus portal for TA office hours
- Work on English paper on Google Docs
12:00AM University
Center/Student Union
- Use ApplePay to buy lunch
- Download games
- Check campus portal for TA office hours
- Stream Spotify playlist
- Work on English paper on Google Docs
8:00AM Dorm
- Check social media, txt, email on phone
- Check classes on tablet
- Microwave breakfast
- Stream Spotify playlist to Wi-Fi speakers
- Wirelessly print report due today
9:00AM Lecture Hall
- Use laptop to post notes to Evernote
- Google for answers
- Live polling on phone
- Check friends’ posts
2:00PM Stadium
- In-game phone app
- Upload Instagram photos
- Send Tweets each score

9. #campuswifisucks
RUCKUS PROPRIETARY AND CONFIDENTIAL9

10. • It’s your reputation at stake. Ours too.Reliability
• Campus-wide for guest and staff services. Even in
the laundry room.Coverage
• Density in lecture halls, classrooms, library,
lounges, bedrooms and outdoors.Capacity
• Stay connected even if Facetiming on the go.
• Don’t have to login repeatedly morning to night.Mobility
• Research, student identity, resident privacy.
• Make it easy to adopt the secure network.Security
• Provision, monitor, manage, re-deployManageability
Wi-Fi Requirements for MDU & Hospitality

11. 11 RUCKUS WIRELESS CONFIDENTIAL

12. ResHall Wireless
RUCKUS PROPRIETARY AND CONFIDENTIAL12

13. 10,000 students arrive and want all their devices connected within 4 hours
Freshmen Move-in Challenge
13 RUCKUS PROPRIETARY AND CONFIDENTIAL

14. Freshmen Move-in Challenge
14 RUCKUS PROPRIETARY AND CONFIDENTIAL
Home Away From Home

15. Real-world challenges
15 RUCKUS WIRELESS CONFIDENTIAL
Long lines
Lots of devices
Solid walls
Microwave interference
Wi-Fi router interference
Device orientation
vs. signal strength
Chatty protocols
Insufficient bandwidth

16. Despite it all, expectations are high
16 RUCKUS WIRELESS CONFIDENTIAL

17. 17 RUCKUS WIRELESS CONFIDENTIAL

19. IOT vs. BYOD
RUCKUS PROPRIETARY AND CONFIDENTIAL19

20. IOT
BYOT
BYOD
• Sensors
• Big data analytics
• Lighting, parking
• Fitness, watches
• Embedded Wi-Fi
• Laptops
• Tablets
• Smartphones
Is it IOT or BYOD?
20 RUCKUS WIRELESS CONFIDENTIAL

21. • A connected asset must be able to sense something about its
surroundings. It might sense location, proximity, altitude, temperature,
vibration, humidity, light levels, motion or something else.
Aware
• The data processed from a connected asset must be transferred to a
central location or processing application automatically — either at a
set time, or when a condition is met or threshold crossed.
Autonomous
• Whether the output is manual or highly automated, analysis of the data
must be integrated into business processes.Actionable
Internet of Things – What is this?
21 RUCKUS PROPRIETARY AND CONFIDENTIAL
20 Billion ‘Things’ Connected by 2020*
But does it meet the ‘three A’s’ criteria?**
*http://www.gartner.com/newsroom/id/3165317
**http://www.cio.com/article/2899643/data-analytics/internet-of-things-connections-to-quadruple-by-2020.html

22. IOT Killer App?
22 RUCKUS WIRELESS CONFIDENTIAL

23. IOT on Campus?
RUCKUS PROPRIETARY AND CONFIDENTIAL23
"What do we do when our students arrive on our campuses in Internet-
enabled vehicles, wearing Internet-enabled clothing, carrying eight to ten
Internet-enabled devices and with clear expectations that our systems can
support them?“
- November 2015, Western Interstate Commission for Higher Education
“Five years ago, I would never have dreamed we would be putting the
sprinklers on our Internet. I don’t think anything catches me off guard. I’m
just waiting for our window panes to be Internet-ready.”
- Associate CIO of Information Technology, Gonzaga University

24. Don’t forget security
24 RUCKUS WIRELESS CONFIDENTIAL
In case you’re wondering, this is just an illustration. It didn’t happen. Yet.

25. 25 RUCKUS WIRELESS CONFIDENTIAL

26. Onboarding Users, Devices & Things
Please remain seated to see the solution in action
RUCKUS PROPRIETARY AND CONFIDENTIAL26

27. Visit us on Stand 14
RUCKUS PROPRIETARY AND CONFIDENTIAL27
Learn about Campus Wi-Fi Solutions
Experience Hands-on Cloudpath Demo

28. Steve Johnson
Regional Director, Northern Europe
steve.johnson@ruckuswireless.com