HIMSS Analytics, with a goal of helping healthcare organizations understand and advance healthcare analytics, has developed the Adoption Model for Analytics Maturity (AMAM) published here on www.SlideShare.net for healthcare industry reference.
This 8 stage international prescriptive analytics oriented maturity model offers an easy assessment and a detailed industry specific road map to help healthcare providers interested in analytics advance their capabilities.
For further information please see www.HIMSSAnalytics.org
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HIMSS Analytics Adoption Model for Analytics Maturity - March 2016
1. HIMSS Analytics
Adoption Model for
Analytics Maturation
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8. Adoption Model for Analytics Maturation
Stage 0 – Fragmented Point Solutions
Stage Descriptive Bullets
Specific analytics needs as they arise are addressed by individual and
segregated applications.
Multiple fragmented business and clinical data presentation and management
solutions are not architecturally integrated.
Overlapping ungoverned data content leads to significant discrepancies in
versions of the derived “truth”, resulting in a lack of confidence in the underlying
data and resulting potential conclusions.
Report development is labor intensive and inconsistent.
Data governance is non-existent.
Achievement Statements
There are no achievement statements for stage 0; all organizations begin their
analytics journey here.
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9. Adoption Model for Analytics Maturation
Stage 1 – Foundation Building: Data Aggregation and
Initial Data Governance
Data Content
Foundational data includes
o HIMSS EMR Stage 3 data
o Clinical Electronic Medical record (EMR) data
o Revenue Cycle data
o Financial/General Ledger (GL) accounting data
o Patient level financial data
o Cost data
o Supply Chain data
o Patient Experience data
Searchable metadata repository is available across the enterprise
Infrastructure
An operational data store of managed and integrated data from one or more disparate sources is in place. This
single accumulation and management location stores current and historical data
Primary data sources are updated within one month of system of record changes
Data Governance
Data governance is forming around development of an analytics strategy
Data governance is focused on the data quality of source systems
Data management and data governance activities reports organizationally to a chief executive demonstrating
executive level program support
Analytics Competency
Analytics resources are inventoried and profiled
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10. Adoption Model for Analytics Maturation
Example: Stage Level 1 Key Terminology
Data Governance: A set of processes that ensures that important data assets are formally managed
throughout the enterprise.
Metadata: Data and information that explains details about the data of interest. Two types of metadata
exist: structural metadata and descriptive metadata. Structural metadata is data about the containers of
data, such as date formatting
Operational data store (ODS): The general purpose of an ODS is to integrate data from disparate
source systems in a single structure, using data integration technologies like data virtualization, data
federation, or extract, transform, and load. This will allow operational access to the data for operational
reporting, master data or reference data management.
Data warehouse: Central repositories of integrated data from one or more disparate sources. They store
current and historical data and are used for creating analytical reports for knowledge workers throughout
the enterprise
System of Record: The authoritative data source for a given data element or piece of information
Analytics strategy: A formal document presenting an organizational plan that outlines the goals,
methods, and responsibilities for achieving analytics maturation.
Wikipedia, https://en.wikipedia.org/wiki/Data_governance
Wikipedia, https://en.wikipedia.org/wiki/Metadata
Wikipedia, https://en.wikipedia.org/wiki/Operational_data_store
Wikipedia, https://en.wikipedia.org/wiki/Data_warehouse
Wikipedia, https://en.wikipedia.org/wiki/System_of_record
11. Adoption Model for Analytics Maturation
Stage 2 – Core Data Warehouse Workout
Data Content
Data content includes patient health insurance claim data
Infrastructure
A centralized formal primary database is acting as an enterprise wide data warehouse, a repository of centralized and
managed data
The data warehouse is dedicated to storing historical, integrated data while supporting ad-hoc query and reporting solutions
Data Governance
Master data management is practiced so that vocabulary and reference data are identified and standardized across disparate
source system content in the data warehouse
Naming, definition, and data types are consistent with local standards
Data governance supports the design and evolution of patient registries
Data governance is thoroughly engaged in management of the entire set of data in the data warehouse
Data governance expands to raise the data literacy of the organization and develop a data acquisition, stewardship, and
management strategy
Corporate and business unit data analysts and Subject Matter Experts (SMEs) meet regularly to collaborate and steer data
warehouse activities, managing them in a manner that benefits the entire enterprise
Analytics Competency
Patient registries are defined at least by ICD billing data
An analytics competency center is used to profile and track analytics resources, collectively manage their training and
education, and coordinate analytical skills development as well as standard methodology
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12. Adoption Model for Analytics Maturation
Stage 3 – Efficient, Consistent Internal /
External Report Production and Agility
Data Content
The data warehouse represents a strong cross section of critical internal (clinical, financial, operational) data and
critical external data sources, representing an enterprise wide perspective
Infrastructure
There is an enterprise oriented data warehouse with a wide reaching database schema and data orientation
Key performance indicators (KPIs) tracked in the data warehouse and are easily accessible from the executive level to
the front-line staff
Data Governance
Adherence to industry-standard vocabularies is required, such as ICD and SNOMED
Centralized data governance has documented standard process(s) for review, approval/denial, and delivery procedure
to manage all externally released data
Analytics Competency
Clinical text data content (if available) can be searched using simple key word searches and basic text searching
Analytic motive is focused on consistent, efficient production of reports supporting basic management and operation of
the healthcare organization (historical / retrospective reporting)
Analytic efforts are focused on consistent, efficient production of KPI reports required for…
o Internal organization operations and strategic goals
o Regulatory and accreditation requirements (e.g.: Nationally sponsored programs, Governmental entities,
Accreditation commissions, tumor registry, communicable diseases tracking)
o Payer incentives (e.g.: Meaningful use of data, Physician quality reporting, Value based purchasing, readmission
reduction)
o Specialty society databases
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13. Adoption Model for Analytics Maturation
Stage 4 – Measuring & Managing Evidence
Based Care, Care Variability, & Waste
Reduction
Data Content
Clinical, financial, and operational data content of the enterprise oriented data warehouse are
presented in standardized data marts
Data content expands to include insurance eligibility, claims, and payments (if not already included)
Data content expands to include external feeds such as those from Health Information Exchanges
(HIE) in order to provide a complete and holistic view of the patient
Infrastructure
Primary data sources are updated more frequently than monthly from when there are system of
record changes
Data Governance
Governance supports special analytical expertise needed by dedicated teams that are focused on
improving the health of patient populations as well as organizational process improvement
Data governance links business owners of data with analytics capabilities
Analytics Competency
Analytic activities are focused on measuring adherence to best practices, minimizing waste, and
reducing variability across clinical, operational, and financial practice areas
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14. Adoption Model for Analytics Maturation
Stage 5 – Enhancing Quality of Care,
Population Health, and Understanding the
Economics of Care
Data Content
Data content expands to include provider based bedside devices, monitoring data originating in the
home care setting, external pharmacy data, and detailed activity based costing
Infrastructure
Primary data sources are updated less than 2 weeks from when there are system of record changes
Data Governance
Data governance oversees the quality of data and accuracy of metrics supporting quality-based
performance measurement for clinicians, executives, and other staff
Analytics Competency
Analytics are significantly enabled at the point of care
Population-based analytics are used to suggest improvements in support of an individual patients’ care
Permanent multidisciplinary teams are in-place that continuously monitor opportunities to improve
quality, and reduce risk and cost across acute care processes, chronic diseases, patient safety
scenarios, and internal workflows
Precision of registries is improved by including data from lab, pharmacy, and clinical observations in the
definition of the patient cohorts
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15. Adoption Model for Analytics Maturation
Stage 6 – Clinical Risk Intervention &
Predictive Analytics
Data Content
Data warehouse content expands to include population census data, some social determinants
of health, long term care facility data, and protocol-specific patient reported outcomes
Infrastructure
Primary data sources are updated less than 1 week from when there are system of record changes
Data Governance
Data governance activities are directed by executive oversight that is accountable for managing the
economics of care (cost of care and quality of care)
Analytics Competency
Analytic motive expands to address high volume diagnosis-based per-capita cohorts
Focus expands from management of cases to collaboration between clinician and payer partners,
government or otherwise, to manage episodes of care, using predictive modeling, forecasting, and
risk stratification to support outreach, education, population health, triage, escalation and referrals
Patient engagement is profiled and patients are flagged in registries that are unable or unwilling to
participate in care protocols
The financial risk and reward of healthcare influencing behavior and treatments are clearly presented
for care providers and the patient. The benefit of healthy behavior(s) and the costs of treatment(s)
are presented for citizen/patient consideration.
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16. Adoption Model for Analytics Maturation
Stage 7 – Personalized Medicine &
Prescriptive Analytics
Data Content
Data warehouse content expands to include 7x24 biometrics data and genomic data
Data warehouse content expands to include behavioral health outcomes management
Infrastructure
Primary data sources are updated less than 24 hours from when there are system of record changes
Data Governance
Data governance is tightly aligned with organizational strategic, financial, and clinical leadership
Analytics Competency
Analytic motive expands to wellness management, physical and mental health, and the mass
customization of care through personalized medicine
Analytics expands to include patient specific prescriptive analytics and interventional decision
support, available at the point of care to improve patient specific outcomes based upon related
population outcomes
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Stage Description
Organizations in stage 5 expand point of care oriented analytics and the support of population health. Data governance is aligned to support quality based performance reporting and bring further understanding of the economics of care.
Stage Description
Stage 6 pushes the organization to mature in the use of predictive analytics and expands the focus on advanced data content and clinical support.
Stage Description
Stage 7 represents the pinnacle of applying analytics to support patient specific prescriptive care. This stage demonstrates how healthcare organizations can leverage advanced data sets, such as genomic and biometrics data to support the uniquely tailored and specific prescriptive healthcare treatments of personalized medicine. This is the mass customization of care combined with prescriptive analytics.