Liebherr Australia - Engineering Excellance

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O V E R V I E W
C O M P A N Y
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Liebherr-Australia:
TechnologyandInnovationDriving
ManufacturingforMining
The company’s high quality, 100 percent Liebherr-made
Liebherr’s company culture.
Written by: Laura Close Produced by: James Hayes

9 6
gEfficiencyin
e products exemplify

9 7 November 2014
MINING IS A MAJOR part of
Liebherr-Australia’s business
plan, although the company has
several other divisions successfully
operating in the country. Since the
onset of the mining boom, Liebherr
has been extremely successful with
earth moving, mining and crane
sales, leading to an expansion
of their facilities, including a
recently completed, dedicated
remanufacturing location in Adelaide.
Liebherr-Australia, part of the
global, family-owned company
Itaque consed quam aspero et modite volu aborept.

www.liebherr.com.au 9 8
Liebherr Group, began its tenure
in Australia in the 1970s with the
dealership network. In 1981, the
Australian affiliate of the company
was officially incorporated, and
the commencement of their own
operations under the Liebherr name.
Liebherr-Australia Head Office
moved to the current location in
Adelaide in the 90s.
Remanufacturing c allows
Liebherr to repair of all of their own
components, which offers the
customer a quality end product at

SUPPLIER PROFILE
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In just a few years, the partnership between ILD and Sinopec has impacted the Australia’s
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a fresh new approach to doing business in today’s extremely competitive environment.
ILD is Australia’s fastest growing Tier 1 supplier using the Sinopec branded products. ILD
is specialised in the mining and earthmoving sector, particularly with companies that have a
high expectation of technical support and innovative, flexible and cost efficient supply solutions.
It continues to differentiate itself through the securing of large and sophisticated mining
operations that require a level of service, technical support, product performance and
innovation that the Australian market does not currently enjoy.
ILD has a track record of providing truly tailored, innovative lubricant supply solutions to a
number of premier Australian mining companies in remote locations across Australia, which
includes its unique solution for bulk lubricants supply by using a combination of shipping/
logistic systems and on -site tanking/storage.
ILD prides itself in being the market leader in the scope and quality of its Technical Service
Offer. The service comprises a sophisticated set of analytical tools that will deliver outcomes
including; asset health assessments, lubricant equipment surveys, delivery of extended
component life, tracking of equipment performance and early warning of impending issues.
ILD is here to give the lubricant industry a shake-up!
Management: Tim Seeber - Managing Director, Mark Berkovic – Sales Director, Robert
Boylan – Chief Operations Officer
Website: www.ilddirect.com

M I N I N G
www.liebherr.com.au 1 0 2
LIEBHERR-AUSTRALIA
a reduced cost. Liebherr promotes
a vertical integration model which
allows l control of our cost and
component life, in turn reducing
costs for the end-user.
“Our key customers that Liebherr-
Australia predominately work with
are tier-one mining houses which
largely deal in iron ore and coal
said David Pichanick, the general
manager of sales and marketing at
Liebherr-Australia. “The company
has been very successful with the
likes of BHP, Glencore, Fortescue
Metals Group, Leighton Group,
and Downer to name a few. We’ve
put such a big installed population
of machinery out in those two
commodities of late, and that
machinery is working even harder
now, despite the price of both coal
and iron ore dropping. Both our
parts and support business will
continue to grow”
“The location will be a total rebuild centre for all of
our major components for our mining operations in
Australia and New Zealand,” said Pichanick. “All of
the spare parts and components from the machinery
will be sent back to Adelaide for remanufacture and
then go back into the distribution outlets around
Australia. We used to use various subcontractors to
take care of this process, but now we will be able to
do everything in house.”

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Over the last 34 years, we have successfully
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LIEBHERR-AUSTRALIA M I N I N G
New Facilities
Liebherr-Australia recently invested
over $170 million to complete
new support facilities in Sydney
and Newman Western Australia.
Existing properties in Mackay, Mt.
Thorley, and Perth were expanded
to accommodate the company’s
goal of continuing to meet our
customer needs.
The crowning jewel of the
company’s expansion efforts is the
remanufacturing facility in Adelaide.
Construction started in January of
2013 and was completed in August
of this year to a cost of around $80
million. The facility will be hiring
around 138 new employees over the
next year and a half out of the South
Australian job market.
“The rebuild centre focusses on
all of our major components for our
mining operations in Australia and
New Zealand,” said Pichanick. “All
of the spare parts and components
from the machinery will be sent back
to Adelaide for remanufacture and
then go back into the distribution
outlets around Australia. Our
business had a very decentralised
model previously; however we are
now consolidating everything under
the one roof. The disassembly area
includes a wash-bay, shot-blast,
SJ Higgins Group is a leading mid-tier commercial building contractor
with a reputation for excellence, quality and reliability in the delivery of
construction services.
Our portfolio covers various industries and geographical localities,
demonstrating our technical expertise and strong reputation within the
construction industry.
SJ Higgins Group offers a broad range of services and methods of
project delivery, including: design and construction, project management,
construction management, fixed lump sum, guaranteed maximum price
Website: www.sjhiggins.com.au
SUPPLIER PROFILE SJ HIGGINS GROUP

1 0 5 November 2014
LIEBHERR-AUSTRALIA
disassembly work-cells, quality
control station and machining. There
are over 2,000 locations for pallets
in the SEU warehouse, as well as
cylinder and rod storage, a place for
REMAN planning and a production
office. The assembly area includes
a paint booth, another quality check
station, 12 wall-travelling cranes and
four overhead gantry cranes.
100 Percent Liebherr
Vertical integration is one of
Liebherr Group’s strategies. As
Xxxxxxxxxx

M I N I N G
the Liebherr family built the brand
and the business, they have
consistently found ways to develop
the company’s own technology in
house; the machinery the company
offers is much more efficient
and cost-saving for the end-user
because of this business strategy.
“The most important thing for us is
controlling the quality and reducing
the cost where we can,” shared
Pichanick. “We can do this because
of our vertical integration model.
We want to be able to provide our

escocorp.com
MORE PRODUCTIVE. SAFER. LESS MAINTENANCE.
ESCO products are trusted at mines worldwide for productivity and safety, and the
Nemisys tooth and lip system is engineered to deliver those same beneﬁts. The optimized
lip is better sized for today’s machines and the streamlined proﬁle maximizes production. The
hammerless tooth and shroud systems help reduce maintenance costs through improved
reliability, faster and safer replacement, and improved lip coverage. Available as a
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customers with the lowest cost
per tonne on the market through
the product lifecycle You’ve got
to have a good quality machine
that’s reliable, but to maintain our
reputation it has to be the most
cost-effective machine on the
market. Liebherr-Australia has built
that reputation.”
A way the company successfully
reduces costs is through their
innovation process. When a
prototype is made, it’s already
been well designed and engineered
that it goes to work right away.
With research and development
undertaken in house, and a high
regard for innovation, Liebherr-
Australia are able to produce
the right machinery the first time
around, instead of needing several
prototype models. This success is
only possible with direct customer
feedback and input through
the research and development
process phase.
Partnership with Detroit Diesel
Although the goal of Liebherr is to
design and produce 100 percent
company-made products, they
still work with outside suppliers on
some components. Detroit Diesel
is a major supplier for engines, and
ESCO products and services help leading Australian mines lower their cost
per ton. We offer a comprehensive range of G.E.T, lip systems, buckets
and truck bodies that increase safety and productivity, and are supported
by our network of local supply and service facilities across the country.
Contact ESCO today to learn how we can help lower your total cost of
production while getting the most out of your equipment.
Website: www.escocorp.com
SUPPLIER PROFILE
ESCO

Dexion partnered with Liebherr to provide a storage solution that delivered
uninterrupted availability and maximised reliability performance across
their business. To find out how Dexion can provide tailored storage
solutions for your business, please visit dexion.com.au or call 1800 100 050.
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supplies the engine for the previous
generation of the company’s electric
powered mining truck; the largest in
the world.
“This specific truck is very
dependent on the engine,”
commented Pichanick. “The reliability
and the innovation that Detroit Diesel
supports us with is incredible. They
make a very good product, and are
on the same wavelength as Leibherr-
Australia when it comes to making
sure we are delivering what we need
to for our customers.”
Evolution of Product Life
After fourteen years in production
and over 350 units globally, Liebherr
ensures its T 282 Series Haul truck
continues to provide business
partners the latest in technology,
through strategic investment in
product evolution. The highly
efficient IGBT Drive System and
its class-leading payload to weight
ratio ensure maximum productivity
and performance.
In May 2014, Liebherr proudly
launched the next exciting evolution
for the T 282 Series Haul Truck:
the T 282 C Extended Life Profile,
which is the result of an extensive
Liebherr international collaboration
project, focussed on enhancing
SUPPLIER PROFILE DEXION LIMITED
Industry: Dexion is a leading global storage solutions provider, solving the materials handling
challenges for our customers from the office to the warehouse. With over 65 years’ experience
and operations throughout Australia, New Zealand, Asia and the Middle East, Dexion provides
seamless integration of world’s best practice products and management systems, to deliver
the best in safety, space optimisation, security, and return on investment.
Services: Dexion provides specialist storage solutions to support retail, health, education,
security, art and artefacts, FMCG and distribution industries.
Management: Paul O’Keefe – Chief Executive Officer, Stuart Macnab – General Manager,
Integrated Systems, Craig Landon – General Manager, Racking Solutions, Andrew Angus –
General Manager, Commercial Solutions
Website: www.dexion.com.au

and increasing the T 282 C product
life cycle. This delivers increased
economic machine life, resulting
in substantial reductions in total
cost of ownership for Liebherr
business partners.
A Passion To Work
“The most important thing in any
business is you have to value your
people. A lot of companies forget
they are successful only by the great
people they have. You have to give
them a career and an exciting and
enjoyable place to work. Liebherr-
Australia does that.”
Pichanick was very passionate
when talking about how the
company treats its employees.
Liebherr-Australia has many
employees that have length of
service dating 10 to 20 years at the
company, and one man who just
celebrated his 50 years of service
with the company this year!
“You know what sets Liebherr
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Caltex are a trusted and reliable supplier of quality lubricants to the mining
industry. Caltex’s range of mining lubricants includes well-known and trusted
brands like Delo, the first compounded diesel engine oil lubricant introduced
in 1935, plus a range of products specifically designed for the mining industry such
as Caltex Specialised Lubricants. Combined with on-site technical support and
strong national supply capability, Caltex has secured a reputation for keeping the
mining industry running smoothly.
Contact Caltex on 1300 364 169 or visit www.caltex.com.au/lubricants to see how
we can help your business.
Lubricants

Power Step has been associated with Liebherr Australia for the
past 10 years providing safety access systems for its Shovels,
Excavators and Mining Trucks.
Several mining houses have opted for the Power Step access
system because of its performance and committed product
support.
There are over forty Liebherr machines in Australia with the
Power Step access system and we expect to increase this
number of systems over the next few years.
Power Step also exports its products to Africa, North and
South America, South East Asia; and are supported by a
number of appointed distributors in several locations around
the globe.
Power Step provides safety, efficiency, comfort and cost savings
with its 100% commitment in after-market support.
A Power Step system is one step in the right direction.
www.powerstep.com.au
Power. Passion. Partnership.
Industry heavy-weights rely on MTU’s Series
4000 engine platform, when investing in new
mining equipment or to extend the life of their
established mining fleet.
With proven reliability, greater efficiency and
optimised engine life, the MTU Series 4000 is
rugged and tough, continuously delivering in
extreme conditions, no matter what – which all
equates to lower per tonne costs.
MTU Detroit Diesel Australia backs all of this
through its unparalleled onsite service and
product support excellence, to ensure
maximum ROI, performance and uptime.
1300 688 646
mtudda.com.au
MTU –
Lowers your cost per tonne

apart? We have a culture where
everyone is driven by the customer’s
needs and passion for the long
term outcome. It’s all about our
Core Values! “Our employees just
want to be people that serve their
customers” said Pichanick. They
want to do a good job and are
very proud of what they do. We all
build trust in, and we respect each
other for who we are and what
we can bring to the company.
If everyone’s committed 100
percent every day to giving the
customer what is promised, and
people enjoy what they’re doing,
we consider it a success.”
The Liebherr Way
Like any successfully run company,
Liebherr is in the business of
meeting the high expectations of
their customers. The company is
not only selling a product, but the
support and maintenance of the
product for its lifespan. To keep their
customers coming back, Liebherr
provides not only exceptional
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service but also high-quality
customer support and interaction.
The company provides almost
complete visibility into the
design process for the customer,
allowing them to provide feedback
throughout the process.
“We listen to the customer and
develop a product they really want,”
said Pichanick. “There’s so much
passion in the business, and that’s a
big part of the reason we’ve become
so successful and enjoy what we
do. Everyone that works at the
company is proud and really wants
to become part of that journey to
become successful. The customers
really enjoy it as well; they get great
visibility into our business. They see
the simplicity: if there’s a problem,
it gets fixed very quickly. That’s just
the way the business works.”
Liebherr-Australia doesn’t offer
the whole range of products their
competitors have. Although they
manufacture for the niche market
of digging and hauling dirt, it’s
one of the most important parts
of the mining process. Their goal
throughout is to offer the most
cost efficient and effective model
that produces throughout its
entire lifespan. By developing their
products alongside their customers,
Itaque consed quam aspero et modite

Bosch Rexroth, the Drive and Control Company, is a leading global
manufacturer for all facets of industrial, mobile and automation applications.
This is demonstrated by our partnership with Liebherr as an OEM and locally for
critical component refurbishment.
IN THE WEST
Brad Evans: 0408 167 195
IN THE EAST
Geoff Shepherd: 0418 219 869
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1800 Rexroth
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they produce the product that the customers
need and want, not a product the customer
must adapt to.
As for growth, the Liebherr organisation
thinks long-term for the strategic plans.
“The third generation of the Liebherr family
is now coming through the business,” said
Pichanick. “. We must continue to build our
reputation in order to grow and continue our
success. If the family continues to invest
the way they do, we will always be one step
ahead of the pack. All of the company’s
research and development is self-funded.
For an innovative, technological efficient
company like us, this strategic plan will carry
us far.”
For the Future
Liebherr’s goal is to be the best leading
supplier and to support business for mining
equipment. This goal isn’t just for Australia, either.
“We want to not only to continue to supply
the Australian market, but grow our product
and position from a global perspective
Australia is somewhat of a benchmark for the
rest of the world in mining, so if we get it right
here we can get it right for the rest of the
world. As there are a lot of Australian mining
companies that are mining and other parts of
the world. That’s why we put so much energy
into doing so well in Australia.”
Company
Information
I N D U S T RY
Mining
H E A D Q U A R T E R S
Para Hills West, Australia
F O U N D E D
1981
E M P L O Y E E S
600
R E V E N U E
$600-700 Million
P R O D U C T S /
S E R V I C E S
X Since its inception in
Australia in 1981, Liebherr-
Australia has expanded
rapidly, with offices
throughout Australia and New
Zealand. The company sells
and supports a range of in-
house designed, produced and
maintained products include
crawler cranes, mobile cranes,
deep foundation machines,
earthmoving equipment and
mining equipment.

COMPANY NAME
Address xxxxxx xxx xxx xxxx xxxxx
Tel. xxxxxxxxxxxxxx
Fax. xxxxxxxxxxxxxxxx
emailaddress
websiteaddress
Liebherr-Australia
Address 1 Dr. Willi Liebherr Drive
Para Hills West
South Australia, Australia
Tel. (08) 8349 6888
Fax. (08) 8359 4311
www.liebherr.com.au/

Liebherr Australia - Engineering Excellance

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