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PhD Day 2013

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Slides of my presentation at our faculty's PhD Day, 24 May 2011, Gent, B

Published in: Business, Technology
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PhD Day 2013

  1. 1. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 201324 May, 2013FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATIONAn exploration of the relationship betweenmodeling behavior and process model qualityJan ClaesTeaching assistant : PhD 2009 - 2015aaSupervisor : Geert PoelsCo-supervisor : Frederik Gailly
  2. 2. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 20132/18OutlineBusiness Process Modeling (BPM) Process model quality“what is a good process model?” Process of process modeling (PPM)“how to make a good process model?”Visualizing the PPM with PPMChartsObservations, hypotheses, future work Structured Process Modeling (SPM)
  3. 3. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 20133/18Business Process Modeling (BPM)Business process model in BPMN notation
  4. 4. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 20134/18Process model qualityPoor model quality Many errors Many nodes Many crossing arcs Many nested gateways …Strong model quality Few errors Few nodes Few crossing arcs Few nested gateways …
  5. 5. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 20135/18Process of Process Modeling (PPM)Properties oftextual descriptionProperties ofmodelerProperties ofmodeling processProperties ofresulting modelPRIMARY RESEARCH FOCUSProperties ofreal processProperties ofobservation processProperties of softwareand modeling language
  6. 6. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 20136/18Process of Process Modeling (PPM)Observational modeling sessions People construct models Every action on modeling canvas is logged Modeler information is collected through survey Different datasets• 120 students in Eindhoven 2010• 14 experts in Berlin 2010• 14 experts in Eindhoven 2011• 118 students in Eindhoven 2012
  7. 7. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 20137/18Process of Process Modeling (PPM)Properties of the modeling processActivity Timestamp AttributesCreate start event 10:00 Id = 1; x = 10; y = 10Create activity 10:04 Id = 2; x = 40; y = 10; name = “Receive order”Create edge 10:05 Id = 3; from = 1, to = 2Move activity 10:07 Id = 2; x = 15; y = 10Create gateway 10:08 Id = 4; x = 65; y = 10; type = “XOR”Create edge 10:09 Id = 5; from = 2, to = 4Create activity 10:24 Id = 6; x = 80; y = 0; name = “Reject order”Create activity 10:25 Id = 7; x = 80; y = 20; name = “Prepare order”Create gateway 10:27 Id = 8; x = 105; y = 10; type = “XOR”
  8. 8. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 20138/18 CREATE_ACTIVITY CREATE_START_EVENT CREATE_END_EVENT CREATE_AND CREATE_XOR CREATE_EDGE MOVE_ACTIVITY MOVE_START_EVENT MOVE_END_EVENT MOVE_AND MOVE_XOR DELETE_ACTIVITYDELETE_START_EVENT DELETE-END_EVENT DELETE_AND DELETE_XOR DELETE_EDGE NAME_ACTIVITY RENAME_ACTIVITY NAME_EDGE RENAME_EDGEProcess of Process Modeling (PPM)Visualization in PPMChart Start event Edge Activity Gateway Edge Activity Edge Edge Activity Edge Gateway Edge729893214303110335634timemodelelements
  9. 9. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 20139/18Process of Process Modeling (PPM)Analysis of different charts
  10. 10. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 201310/18Process of Process Modeling (PPM)Analysis of different chartsModeling speedModelsizeAspect-orientedmodelingChunked modelingMove patternsBlock-orientedmodelingModeling pausesPRIMARY RESEARCH FOCUS
  11. 11. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 201311/18Structured Process Modeling (SPM)Structured process modeling Creating blocks ‘as a whole’ (before moving on tothe creation of the rest of the model)ACTACTX XACTProcess model block
  12. 12. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 201312/18Structured Process Modeling (SPM)Five hypotheses Modeling speed ~ model quality Movements ~ model quality Deletions ~ model quality Renames ~ model quality Structured Process Modeling (SPM) ~ model qualityOBSERVABLE PROPERTIES(no interpretation)
  13. 13. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 201313/18Structured Process Modeling (SPM)Empirical analysis: variables, proxies, metrics
  14. 14. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 201314/18OBSERVEOBSERVEOBSERVEOBSERVEStructured Process Modeling (SPM)Five hypotheses Modeling speed ~ model quality Movements ~ model quality Deletions ~ model quality Renames ~ model quality Structured Process Modeling (SPM) ~ model qualityACT!
  15. 15. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 201315/18Structured Process Modeling (SPM)Cognitive aspects Cognitive Load Theory (CLT)limited capacity of working memory Cognitive Fit Theory (CFT)effect increase if task representation fits
  16. 16. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 201316/18Structured Process Modeling (SPM)Previous research Process mining research: merging event logs Recently changed scope of PhD research after promisingresults of explorative research described in this presentation
  17. 17. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 201317/18Structured Process Modeling (SPM)Future research: Structured Process Modeling Literature review: cognition, problem solving, codingprinciples, process model quality, visualization Theory development: structured process modeling,causality relation with model quality, confoundingvariables (modeler, tool, model language, case, …) Tool support: syntax highlighting, errorindication/correction, structured modeling, …
  18. 18. Faculty of Economics and Business AdministrationDepartment of Management Information and Operations ManagementFEB PhD Day 201318/18Contact informationJan Claesjan.claes@ugent.behttp://www.janclaes.infoTwitter: @janclaesbelgiumThanks for your attention!Do you have feedbackon my research (plans)?

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