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Stages of Change & 
Reactance 
in Group Work 
Jane F. Gilgun, Ph.D., LICSW 
Professor, School of Social Work 
University of Minnesota, Twin Cities, USA
Topics 
• Relevance of Common Factors Model 
• Stages of Change 
• Reactance & Change 
• Reactance & Relationships 
• Reactance & Self-Regulation 
• Reactance & Executive Function 
• Maintenance & Change
Stages of Change Model 
• CFM reports that service user 
motivation/readiness to change is part of good 
outcomes. 
• SCM says that many people go through stages of 
change 
• This model developed on groups for people 
who quit smoking 
• Model may work for other addictions 
• Test model for fit with other issues
Stages of Change 
• Stage 1: Precontemplation (Not Ready) 
• Stage 2: Contemplation (Getting Ready) 
• Stage 3: Preparation (Ready) . 
• Stage 4: Action 
• Stage 5: Maintenance 
• (Stage 6: Relapse) 
• Cycle repeats itself
Stages of Change
Common Factors Model 
• CFM says that relationships between service 
users and providers are foundational for change. 
• As social workers, we must think about 
extratherapeutic factors 
• Think in terms of how environments influence 
behaviors 
• Think in terms of how connected service users are 
to their environments and the people in them 
• Think in terms of how to connect clients to people 
who are prosocial/have good executive function 
(judgment)
Common Factors Model 
• Extratherapeutic Factors (40%) [events 
external to service provision] 
• Relationships (30%) 
• Optimism, Motivation, Capacities (15%) 
• Skills, techniques (15%)
Motivation 
& Expectancies 
15% 
Relationships 
Extratherapeutic 
Effects 40% 
Technique 
15%
Definition of Reactance 
• Normal response to a threat of loss of 
valued free behaviors. A motivational 
state that is directed toward restoring 
threatened or eliminated free 
behaviors. (Brehm & Brehm, 1981)
Reactance & Change 
• Reactance as a Major Block to Change 
• Importance of relationships to Readiness to Change 
• Feeling understood a bottom line 
• Feeling connected and safe with at least one other 
• Maintenance 
• Requires attention to “extratherapeutic events” 
• Anticipation & safety plans
Reactance, Self-Regulation, & 
Change 
• Many ways to handle reactance 
• A matter of self-regulation 
• Meditation, yoga, going for walks, talking to 
trusted others, anything that is calming 
• Being with positive people 
• Remember negative consequences of 
slips/regressions/reversion to old ways
Reactance & Executive 
Function 
• Think of consequences 
• Explore thoughts of how to get what you want & 
not get hurt or hurt others (rationalization: no 
one will know) 
• An executive function issue 
• What do you want? 
• How do you get it? 
• Autonomy foundational to change and its 
maintenance
References 
• Chovanec, M. (2008). Innovations applied to the classroom for 
involuntary groups: Implications for social work education. Journal of 
Teaching in Social Work, 28(1/2), 209-225. 
• DiClemente, CC; Prochaska, JO; Fairhurst, SK; Velicer, WF; Velasquez, 
MM; Rossi, JS.The process of smoking cessation: an analysis of 
precontemplation, contemplation, and preparation stages of 
change. J Consult Clin Psychol 1991 Apr;59(2):295–304. 
• Gumpert, J. & Black, P. (2006). Ethical issues in group work: What 
are they? How are they managed? Social Work with Groups, 29(4), 
61-74. 
• Magen, R. (2009). Group work major models. In A. Gitterman & 
Salmon, R. (Ed.) Encyclopedia 
• of Social Work with Groups (45-58). New York: Routledge. 
• Stages of Change Diagram from Loyola/Notre Dame Model 
webpage. 
http://guides.lndlibrary.org/content.php?pid=410759&sid=3390249

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Stages of Change & Reactance in Group Work

  • 1. Stages of Change & Reactance in Group Work Jane F. Gilgun, Ph.D., LICSW Professor, School of Social Work University of Minnesota, Twin Cities, USA
  • 2. Topics • Relevance of Common Factors Model • Stages of Change • Reactance & Change • Reactance & Relationships • Reactance & Self-Regulation • Reactance & Executive Function • Maintenance & Change
  • 3. Stages of Change Model • CFM reports that service user motivation/readiness to change is part of good outcomes. • SCM says that many people go through stages of change • This model developed on groups for people who quit smoking • Model may work for other addictions • Test model for fit with other issues
  • 4. Stages of Change • Stage 1: Precontemplation (Not Ready) • Stage 2: Contemplation (Getting Ready) • Stage 3: Preparation (Ready) . • Stage 4: Action • Stage 5: Maintenance • (Stage 6: Relapse) • Cycle repeats itself
  • 6. Common Factors Model • CFM says that relationships between service users and providers are foundational for change. • As social workers, we must think about extratherapeutic factors • Think in terms of how environments influence behaviors • Think in terms of how connected service users are to their environments and the people in them • Think in terms of how to connect clients to people who are prosocial/have good executive function (judgment)
  • 7. Common Factors Model • Extratherapeutic Factors (40%) [events external to service provision] • Relationships (30%) • Optimism, Motivation, Capacities (15%) • Skills, techniques (15%)
  • 8. Motivation & Expectancies 15% Relationships Extratherapeutic Effects 40% Technique 15%
  • 9. Definition of Reactance • Normal response to a threat of loss of valued free behaviors. A motivational state that is directed toward restoring threatened or eliminated free behaviors. (Brehm & Brehm, 1981)
  • 10. Reactance & Change • Reactance as a Major Block to Change • Importance of relationships to Readiness to Change • Feeling understood a bottom line • Feeling connected and safe with at least one other • Maintenance • Requires attention to “extratherapeutic events” • Anticipation & safety plans
  • 11. Reactance, Self-Regulation, & Change • Many ways to handle reactance • A matter of self-regulation • Meditation, yoga, going for walks, talking to trusted others, anything that is calming • Being with positive people • Remember negative consequences of slips/regressions/reversion to old ways
  • 12. Reactance & Executive Function • Think of consequences • Explore thoughts of how to get what you want & not get hurt or hurt others (rationalization: no one will know) • An executive function issue • What do you want? • How do you get it? • Autonomy foundational to change and its maintenance
  • 13. References • Chovanec, M. (2008). Innovations applied to the classroom for involuntary groups: Implications for social work education. Journal of Teaching in Social Work, 28(1/2), 209-225. • DiClemente, CC; Prochaska, JO; Fairhurst, SK; Velicer, WF; Velasquez, MM; Rossi, JS.The process of smoking cessation: an analysis of precontemplation, contemplation, and preparation stages of change. J Consult Clin Psychol 1991 Apr;59(2):295–304. • Gumpert, J. & Black, P. (2006). Ethical issues in group work: What are they? How are they managed? Social Work with Groups, 29(4), 61-74. • Magen, R. (2009). Group work major models. In A. Gitterman & Salmon, R. (Ed.) Encyclopedia • of Social Work with Groups (45-58). New York: Routledge. • Stages of Change Diagram from Loyola/Notre Dame Model webpage. http://guides.lndlibrary.org/content.php?pid=410759&sid=3390249