Personal Information
Organization / Workplace
Greater Los Angeles Area United States
Occupation
Growth, optimization, customer development... products... good experiences. Continuously learn and add value.
Industry
Technology / Software / Internet
Website
www.redbirdagency.com
About
I've spent over 10 years creating better experiences with digital products. I value continuous learning - seeking to understand the customer experience, blending product design & marketing strategy, and systemizing workflows & processes - to accelerate business growth & service quality, improving the customer experience.
UX Research skills: contextual inquiry, customer interviews, heuristic analysis, usability evaluation, ethnographic studies, card sorting, quantitative analysis (web analytics and mouse tracking), experiments (through A/B testing)
Product Development: problem solution fit, user stories, BDD automated testing scripts.
UX Design skills: user flows, wireframes (clickable ...
Likes
(22)Using Customer Empathy and Product Intuition to Drive Growth - #GHConf18
GrowthHackers
•
6 years ago
The Quest for the Ultimate UX Portfolio
Pradeep Nayar
•
9 years ago
Agile and Design Thinking at IBM
uxpin
•
6 years ago
Startup Metrics for Pirates (FounderX, May 2016)
Dave McClure
•
8 years ago
Lesson from 5 years of Lean UX
InVision App
•
8 years ago
Design for Delight - The Innovation Catalysts
Stephen Gay
•
10 years ago
Farming Unicorns: Building Startup & Investor Ecosystems
Dave McClure
•
7 years ago
Lessons Learned from Building a Growth Team
Kieran Flanagan
•
7 years ago
Learning to Sense and Respond - the Fujitsu Service Case
Lean Enterprise Academy
•
10 years ago
Lean Product Management
Melissa Perri
•
9 years ago
The Emerging Global Web
yiibu
•
10 years ago
There is no such thing as UX strategy
Jeff Gothelf
•
8 years ago
Scaling Lean: Project, Program, Portfolio
Jeff Gothelf
•
8 years ago
What customers want
Ziya-B
•
8 years ago
The Key Drivers for SaaS Success
David Skok
•
8 years ago
Visual Marketing with Hero Shot Images
Angie Schottmuller
•
9 years ago
Social Proof Persuasive Content Framework
Angie Schottmuller
•
8 years ago
The Architecture of Understanding (World IA Day Chicago Keynote)
Stephen Anderson
•
10 years ago
Culture Code: Creating A Lovable Company
HubSpot
•
11 years ago
Building the Ultimate Full Company Growth Team
Sean Ellis
•
8 years ago
Agile Marketing Meetup: Moving Beyond the Marketing Plan So You Remain Relevant
Sean Ellis
•
8 years ago
The Art & Science of Growth Hacking
David Skok
•
9 years ago
Personal Information
Organization / Workplace
Greater Los Angeles Area United States
Occupation
Growth, optimization, customer development... products... good experiences. Continuously learn and add value.
Industry
Technology / Software / Internet
Website
www.redbirdagency.com
About
I've spent over 10 years creating better experiences with digital products. I value continuous learning - seeking to understand the customer experience, blending product design & marketing strategy, and systemizing workflows & processes - to accelerate business growth & service quality, improving the customer experience.
UX Research skills: contextual inquiry, customer interviews, heuristic analysis, usability evaluation, ethnographic studies, card sorting, quantitative analysis (web analytics and mouse tracking), experiments (through A/B testing)
Product Development: problem solution fit, user stories, BDD automated testing scripts.
UX Design skills: user flows, wireframes (clickable ...