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Despina kastikakis - The Value of the Social Workplace

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Presented at Social Workplace Conference London 2015

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Despina kastikakis - The Value of the Social Workplace

  1. 1. The Value of the Social Workplace Despina Katsikakis October, 2015 NeuehouseMacquarie Bank
  2. 2. Corporate Occupiers Have Changed Agility, Connectivity & Permeability • Leaner and more agile; continually reorganising and adapting to maintain competitive advantage; less hierarchical and less likely to provide lifelong careers and job security. • Differences between sectors are eroding as corporations focus on the war for talent and core work processes are focused on supporting technology-enabled work. • Space no longer reflects hierarchical organisational structures but instead emphasises the reliance on dispersed talent networks and open source innovation Haworth Shanghai Creativity Center Despina Katsikakis
  3. 3. The Workforce has Changed Choice , Knowledge & Sociability • The workplace can help attract and retain highly skilled staff and maximise connectivity and business agility. • Environments that enable increasingly complex relationships to flourish, support co creation and knowledge sharing and react quickly to new business priorities and agile working practices. • All generations expect choice and flexibility , greater business transparency, more teamwork and more amenities to support authentic sociability, knowledge, convenience and wellbeing. Despina Katsikakis
  4. 4. Work has Changed It is Now Something you Do - Not Somewhere you Go
  5. 5. Virtual Work and Physical Place Transform Each Other Physical spaces used more intermittently and intensivelyAs virtual distributed work increases, the role of physical design changes Collaboration – office as social condenser Design of physical space focused on values, meaning, brand , culture Virtual work ‘space’ re- designed: richer, more meaningful, engaging , personal Despina Katsikakis
  6. 6. Need for New Kinds of Places Nolli’s Map of Rome Stockland - Sydney Diverse Open ended Overlapping Non linear Permeable 24 hour Surprising Networked Interactive between buildings Despina Katsikakis
  7. 7. Office Buildings Have hardly Changed in over 100 years Efficiency Driven - Taylorist Frank Lloyd Wright - Larkin Building 1906 Frank Lloyd Wright -Johnsons Wax 1937 Typical contemporary office interior • Regimented spaces enable an uninterrupted flow of work and close visual supervision by managers often in their own offices • More desks can fit into less space • No Choice or Control • 70% of workers are disengaged & uninspired ( Gallup) Frank Lloyd Wright - Larkin Building 1906 Despina Katsikakis
  8. 8. New Models are Disrupting the Real Estate Market From Fixed to Flexible and On-Demand Space Second Home Citizen M • Flexibility through expansion by ‘spaceless growth’, will underline the need for agile workplaces and encourage the economy of flexible spaces • Co-working and other forms of “on- demand space” are sought by many organisations to increase their real estate flexibility and access innovative talent • A diverse mix of space, amenities and events to create compelling memorable experiences Despina Katsikakis
  9. 9. Focus on the Social Workplace Connectivity, Community ,Choice • The social workplace has its origins in the early 19thc clubs and coffee houses that made the City of London the place to be • Office buildings now need to reinvent this concept, supported by the new highly intuitive user centric technologies • Grow the innovation eco system through connectivity, serendipity and knowledge Despina Katsikakis
  10. 10. Changing Interiors The Loose Fit Office & Activity Based Spaces Barclays- Canary Wharf Credit Suisse- Singapore • Simple ‘Cat A’ kit of parts to enable occupiers to customise their office experience • A diverse mix of activity based workplace settings and amenities that constantly evolve to support changing user requirements. • Focused on supporting collaboration as well as concentration Despina Katsikakis
  11. 11. Focus on Creating Experience Express Culture and Values ASB Bank – Auckland Google - London Credit Suisse – London The Porter- Sydney • The workplace reflects the values, culture and brand to staff and clients ; in the new open and social nature of organisations, connectivity and access to knowledge are the defining features of contemporary business • Workplaces designed and managed less as static backdrops to routine solitary work and more as ‘hotel’ facilities, where guests demand a high level of service to support a variety of their work/life needs • Space, amenities and events to enhance the work experience and create a constant stream of activity, new ideas, new skills and experiences to fuel growth for individuals and businesses Despina Katsikakis
  12. 12. Focus on Wellbeing PWC - London • Focus on wellbeing and implications of workplace stress are encouraging employers to provide more “active design” (ensuring people move more at work) amenities to support wellness, regeneration and connections to nature • WELL Certification for an emphasis on comprehensive daily well-being across all aspects of building specification, design and operational policies CBRE - Los Angeles $190 BILLION 120,000 DEATHS Despina Katsikakis
  13. 13. Employee’s well-being High performing workforce Protection from injury Awareness and knowledge of health and well-being Morale and job satisfaction Productivity and effectiveness at work Attract and retain employees Work related stress Costs of disability and absenteeism Why Wellness Matters To Business Traditional office design is based on efficiency; but healthy employees are a pre-requisite to innovation and effectiveness Source: Graham Lowe Despina Katsikakis
  14. 14. -Harvard study Our wellbeing is dependent on our entire network 71% of millennials want their co- workers to be a 'second family’ “To have a thriving day, we need 6 hours of social time” Despina Katsikakis
  15. 15. From Hardware to Software Real estate needs to become a service industry rather than an asset industry Despina Katsikakis Chiswick Park , London
  16. 16. Creating Value through the Social Workplace • Connecting people effortlessly; a real time social network • Places to be active, places to contemplate and recharge, places to learn and connect with others • Events that stimulate and facilitate, communities of interest, skills and knowledge development • Convenient amenities to support your life at work • Embrace the sociability of where work happens; enable people to connect with other like-minded people at inspiring spaces and events - to collide, collaborate and co-create value for themselves and their businesses Chiswick Park , London Despina Katsikakis
  17. 17. Individual & Team Productivity Cheaper doesn’t mean more savings Health, Happiness and Inspiration Increase: choice, ideas, engagement, collaboration trust, wellbeing, work/life balance Decrease: useless space, wasted time, absenteeism, stress, outdated policies New Performance Metrics Measure the Right Things Despina Katsikakis
  18. 18. People Centric Approach Management Vision & Practices Space, Technology & Services Culture & Values MIND BODY SPIRIT Despina Katsikakis
  19. 19. Thank You & Questions
  • GrahameEdwards2

    Apr. 13, 2020
  • Alex1905

    May. 6, 2016
  • ccesetti

    Oct. 30, 2015

Presented at Social Workplace Conference London 2015

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