1. Jeffrey T. Field
276 Owosso Ave
Fairlawn, OH 44333
(Cell) 234-303-7638
email: fieldfamily@gmail.com
PERSONAL
A seasoned manager who works smoothly and efficiently with both customers and
Staff. Experience in a variety of businesses has developed proven techniques in
Accomplishing objectives. Excellent inter-personal skills. A team player.
EMPLOYMENT
Center Director, Octapharma Plasma Inc. Cleveland OH and Charleston WV
Responsibilities: The Center Director manages and oversees donor center staff and
operations, including production, quality compliance, finance, HR, and IT.
Acts as a liaison with all corporate functions to ensure center compliance
and performance. Maintains compliance with SOP, current Good
Manufacturing Procedures (cGMP), and regulatory guidelines.
Accomplishments: Leader of a team of up to 50 employees responsible for opening and
operating two successful Blood Plasma Centers. I managed the opening of a new
Cleveland OH center leading it to the fastest growing center ever for the company.
Within one year I was able to bring the center production to over 2000 donations per
week while meeting all compliance regulations and successfully passing all audits.
Have managed to lead the Charleston WV center through 3 FDA audits, CLIA audits,
PPTA audits, State Health Department Audits and Internal audits all with no citations or
Critical findings. As a result the Charleston WV center was operated a very high level of
compliance. Have managed to mentor and train staff in which many have been promoted
in to leadership positions, Have managed to establish a culture of uncompromising
personalized customer service within the center. This has resulted in increased
production due to both the customers and employees being happy with the level of
service provided.
Jan. 12, 2009 – Jan. 27, 2016
Chrome Consultant, Triple S Harley Davidson, Morgantown WV.
Responsibilities: Consult and work with customers to help them select the best parts and
accessories to customize their motorcycle.
Apr. 2008 – Jan. 2009
Page 1
Jeffrey T. Field
276 Owosso Ave

2. Fairlawn, OH 44333
(Cell) 234-303-7638
email: fieldfamily@gmail.com
EMPLOYMENT (Continued)
Registration Specialist, West Virginia University Hospitals, Morgantown, WV
Responsibilities: Greets and receives the patient into the health care system. Manages the
registration process to ensure the financial viability of WVUH. Responsible for accurate
and timely interviewing of patients and/or relative in a courteous manner to obtain
registration data based upon comprehensive data elements to complete the registration
process. Ensures that all state/federal regulations are met. Performs pre-
registration/registration/scheduling in person and via telephone interviews. Initiates and
coordinates the information necessary for prompt and efficient admission, transfer or
discharge of patients in compliance with state and federal regulations.
Nov. 17, 2007 – Apr. 18, 2008
Plasma Center Manager, Bio-Medics Inc. Morgantown WV 26505
Responsibilities:
Supervise the operations within the facility. This includes maintaining compliance
with all federal, state, local and company regulations related to quality of product,
employee and donor safety.
Provide leadership to ensure donor retention, high customer service levels,
production monitoring and cost data.
Manage facility audit processes and helps to resolve any related issues that arise
from the audit. This includes collaborating with Regional Manager and management
team to prepare for and host internal and external auditors and ensuring timely response
and closure to audit observations.
Perform analysis of related data to promote efficient operations. This includes
forecasting and attaining production and cost goals, while assuring compliance with Bio-
Medics, local and federal regulations.
Resolve related facility issues and manage inquiries for facility information. May
assist in center production issues.
Manage center staff. Includes staff communication, providing feedback to
employees, developing employee talent, administering compensation, and assisting in
management of the recruitment process. May support and conduct management
training.
Dec. 26, 2006 – Oct. 10, 2007
Page 2
Jeffrey T. Field
276 Owosso Ave

3. Fairlawn, OH 44333
(Cell) 234-303-7638
email: fieldfamily@gmail.com
EMPLOYMENT (Continued)
Insurance Specialist, West Virginia University Hospitals,
Morgantown, WV (Chestnut Ridge Hospitals mental health facility).
Responsibilities: I am responsible for managing the patient during pre and post service
access processing. Management includes verification/certification of patient care services
and assistance with denial management issues to ensure the financial viability of WVUH.
Responsible for securing registration data based upon comprehensive data elements,
financial education/counseling, insurance verification, provision of clinical information
for pre-certification, authorization and third party claims management. Interviews Patient
and arranges alternate methods of payment. Ability to calculate patient co-payments and
deductibles based upon benefits processing. Knowledge of all aspects of payer relations,
claims, adjudication, contractual claims processing and general reimbursement
procedures. Maintains knowledge of revenue cycle operations, third party reimbursement
regulations and medical terminology. Uses excellent customer service, written and oral
communication skills. Provides customer support and resolved problems that may arise as
a result of customer inquires. Nov. 22, 2004 – Dec. 22, 2006
Night Manager, Stroker’s Billiards, Morgantown, WV
Responsible for night operation of billiard hall incorporating a restaurant, bar, kitchen,
video gambling and arcade. Supervise all staff, balance registers and order product.
Enforce compliance with liquor laws and handle all customer service issues. Assure a
clean, pleasant entertainment atmosphere. June 2003-November 2004
Owner/Operator, Field & Stream Sport Shop, Morgantown, WV
Sold full line of hunting and fishing products as well as firearms and other sporting
equipment. Held a Federal Firearms license and maintained all federal regulations and
proper care and disposition of federal gun records. Responsible for all business activities
of this business with $ 300,000+ in annual sales. August 1999- February 2003
Collection Specialist II, American Red Cross, Johnstown, PA
Responsible for specialized blood draws and by-products. Established an Aphaeresis
Department in Beaver, PA to provide much needed platelet phaeresis products for the
Johnstown region. Built department up from four procedures/once a week to nine
daily/four days a week. Maintained compliance with FDA quality controls to ensure safe
and potent products. At full capacity, this department now provides 25% of the platelet
phaeresis products for the hospitals served by the ARC, Johnstown Region. Also
Developed health histories, performed phlebotomies, and processed units of blood on
bloodmobiles in the Morgantown, WV area. November 1992- August 1999
Page 3
Jeffrey T. Field
276 Owosso Ave

4. Fairlawn, OH 44333
(Cell) 234-303-7638
email: fieldfamily@gmail.com
EMPLOYMENT (Continued)
Facility Manager, Sera-tec Biologicals, Toledo, OH
Facility involved in the collection and processing of blood from plasmaphaeresis donors.
Supervised and evaluated work quality and performance of 15 to 20 employees and
supervisors. Responsible for all medical charts, work schedules, payroll, inventory
control, meeting production goals, advertising and the hiring and training of new
employees. October 1990- March 1992
Evening General Supervisor, Sera-Tec Biologicals, Morgantown, WV
Responsible for the health and safety of 300 to 500 plasmaphaeresis donors per week.
Performed training and supervision of 20 employees in the departments of donor floor,
processing room, screening area and quality control. Assured compliance with all FDA,
State and Sera-Tec regulations pertaining to donor care and eligibility to ensure a quality
and potent blood by product to help save lives. January 1988- October 1990
EDUCATION
GED Phlebotomy Certification
Alternative Learning Center International Academy
177 Holland Ave Of Phlebotomy Sciences
Westover, WV 26505
Industrial Mine Maintenance A + Certification in PC Repair
Vocational Technical Center Vocational technical center
1000 Mississippi Street 1000 Mississippi Street
Morgantown WV 26505 Morgantown, WV 26505
Certified PCS2 Advanced Repair Technician
Certified by Haemonetics corporation
Braintree MA 02184
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