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What do these have in common?
Answer:
•  Top	
  3	
  addic*ons	
  to	
  Brits	
  under	
  30,	
  according	
  
to	
  a	
  study	
  in	
  a	
  Telegraph	
  Online	
  ar8cle	
  from	
  
February	
  2009.	
  
•  Note:	
  The	
  Bri8sh	
  are	
  the	
  biggest	
  consumers	
  of	
  
chocolate	
  in	
  Europe,	
  ea8ng	
  10kg	
  (24	
  pounds)	
  
of	
  chocolate	
  a	
  year	
  -­‐	
  nearly	
  twice	
  the	
  
European	
  average	
  (just-­‐food.com,	
  December	
  2004)	
  
Brand Mapping
Chocolate Bars
By Jenny Hartung
Chocolate Bars Studied
•  Sainsbury’s	
  
•  Cadbury	
  
•  Milka	
  
•  Toblerone	
  
•  Nestle	
  
•  Galaxy	
  
•  Divine	
  
•  RiTer	
  Sport	
  
•  Lindt	
  
•  Green	
  &	
  Blacks	
  
•  Seeds	
  of	
  Change	
  
•  Montezuma	
  
•  Willie’s	
  
•  Rococo	
  
What need does chocolate fill?
1.  Indulgence	
  
	
  flavor,	
  creaminess,	
  earth	
  friendly	
  
2.  Gi6	
  
	
  great	
  packaging,	
  earth	
  friendly	
  
3.  Fill	
  a	
  Craving	
  	
  
	
  price	
  or	
  flavor	
  
4.  Treat	
  
	
  price	
  or	
  flavor	
  
Factors Mapped
•  Price	
  
•  Masculinity/Femininity	
  
•  Indulgence	
  
•  Gi]ability	
  
•  Age	
  of	
  first	
  consump8on	
  
•  Convenience	
  
•  Earth	
  Friendliness	
  
•  Creaminess	
  
•  Image	
  of	
  Friendliness	
  
Sainsburys	
  30p	
  
Cadbury	
  80p	
  
Milka	
  97p	
  
Tolberone	
  99p	
  
Nestle	
  £1	
  
Galaxy	
  £1.08	
  
Divine	
  £1.29	
  
RiTer	
  Sport	
  £1.29	
  
Lindt	
  £1.79	
  
Green	
  &	
  Black	
  £1.88	
  
Willie’s	
  £3.74	
  
Rococo	
  £5	
  
Seeds	
  of	
  Change	
  £1.99	
  
Montezuma	
  £2.29	
  
Median	
  £1.29	
  
Mode	
  £1.29	
  
Average	
  £1.74	
  
Prices per 100g
Price	
  in	
  £	
  per	
  100g	
  of	
  Chocolate	
  Bars	
  
Average!
Median
/Mode!
Upmarket	
  
Downmarket	
  
Masculine	
   Feminine	
  
S
C
M
T
N
G
D
RS	
  
LG&	
  
W
R
SM
Masculinity
/Femininity
Most Masculine
•  Sainsbury’s	
  
•  Cadbury	
  
•  Milka	
  
•  Toblerone	
  
•  Nestle	
  
•  Galaxy	
  
•  Divine	
  
•  RiTer	
  Sport	
  
•  Lindt	
  
•  Green	
  &	
  Blacks	
  
•  Seeds	
  of	
  Change	
  
•  Montezuma	
  
•  Willie’s	
  
•  Rococo	
  
Most Feminine
•  Sainsbury’s	
  
•  Cadbury	
  
•  Milka	
  
•  Toblerone	
  
•  Nestle	
  
•  Galaxy	
  
•  Divine	
  
•  RiTer	
  Sport	
  
•  Lindt	
  
•  Green	
  &	
  Blacks	
  
•  Seeds	
  of	
  Change	
  
•  Montezuma	
  
•  Willie’s	
  
•  Rococo	
  
Upmarket	
  
Downmarket	
  
Everyday	
   Indulgent	
  
S
T
G
D
RS	
  
LG&	
  
W
R
S M
C
M
N
Level of
Indulgence
Most Indulgent
•  Sainsbury’s	
  
•  Cadbury	
  
•  Milka	
  
•  Toblerone	
  
•  Nestle	
  
•  Galaxy	
  
•  Divine	
  
•  RiTer	
  Sport	
  
•  Lindt	
  
•  Green	
  &	
  Blacks	
  
•  Seeds	
  of	
  Change	
  
•  Montezuma	
  
•  Willie’s	
  
•  Rococo	
  
Upmarket	
  
Downmarket	
  
Everyday	
   Gi6ability	
  
S
TG
D
RS	
  
LG&	
  
W
R
SM
C
M
N
Giftabiltiy
Most Giftable
•  Sainsbury’s	
  
•  Cadbury	
  
•  Milka	
  
•  Toblerone	
  
•  Nestle	
  
•  Galaxy	
  
•  Divine	
  
•  RiTer	
  Sport	
  
•  Lindt	
  
•  Green	
  &	
  Blacks	
  
•  Seeds	
  of	
  Change	
  
•  Montezuma	
  
•  Willie’s	
  
•  Rococo	
  
Upmarket	
  
Downmarket	
  
Younger	
   More	
  
Mature	
  
S
TG
D
RS	
  
LG&	
  
W
R
SM
C
MN
Age of First
Consumption
Youngest Market
•  Sainsbury’s	
  
•  Cadbury	
  
•  Milka	
  
•  Toblerone	
  
•  Nestle	
  
•  Galaxy	
  
•  Divine	
  
•  RiTer	
  Sport	
  
•  Lindt	
  
•  Green	
  &	
  Blacks	
  
•  Seeds	
  of	
  Change	
  
•  Montezuma	
  
•  Willie’s	
  
•  Rococo	
  
More Mature Market
•  Sainsbury’s	
  
•  Cadbury	
  
•  Milka	
  
•  Toblerone	
  
•  Nestle	
  
•  Galaxy	
  
•  Divine	
  
•  RiTer	
  Sport	
  
•  Lindt	
  
•  Green	
  &	
  Blacks	
  
•  Seeds	
  of	
  Change	
  
•  Montezuma	
  
•  Willie’s	
  
•  Rococo	
  
Upmarket	
  
Downmarket	
  
Convenience	
  
Less	
  
Convenient	
  
S
TG
D
RS	
  
LG&	
  
W
R
S M
C
M
N
Convenience
Upmarket	
  
Downmarket	
  
Standard	
   Earth	
  Friendly	
  
S
T G
D
RS	
  
L G&	
  
W
R
SM
C
M N
Earth
Friendliness
Upmarket	
  
Downmarket	
  
Less	
  
Creamy	
  
Image	
  
More	
  Creamy	
  
Image	
  
S
T GD
RS	
  
LG&	
  
W
R
SM
C
MN
Creaminess
Image
Most Creamy Image
•  Sainsbury’s	
  
•  Cadbury	
  
•  Milka	
  
•  Toblerone	
  
•  Nestle	
  
•  Galaxy	
  
•  Divine	
  
•  RiTer	
  Sport	
  
•  Lindt	
  
•  Green	
  &	
  Blacks	
  
•  Seeds	
  of	
  Change	
  
•  Montezuma	
  
•  Willie’s	
  
•  Rococo	
  
Upmarket	
  
Downmarket	
  
Less	
  
Friendly	
  
More	
  friendly	
  
S
T G
D
RS	
  
LG&	
  
W
R
S M
C
MN
Image of
Friendliness
Most Friendly Image
•  Sainsbury’s	
  
•  Cadbury	
  
•  Milka	
  
•  Toblerone	
  
•  Nestle	
  
•  Galaxy	
  
•  Divine	
  
•  RiTer	
  Sport	
  
•  Lindt	
  
•  Green	
  &	
  Blacks	
  
•  Seeds	
  of	
  Change	
  
•  Montezuma	
  
•  Willie’s	
  
•  Rococo	
  
Brand Leader Award Goes to…
•  Dominates	
  the	
  most	
  sought-­‐a]er	
  
posi8ons	
  in	
  most	
  categories	
  across	
  
the	
  market	
  
•  PURPLE
•  The	
  logo	
  font	
  looks creamy
•  Long	
  history	
  in	
  the	
  UK	
  
•  Morally	
  high	
  standards/Fairtrade	
  
•  Easy	
  to	
  find	
  
•  …it’s	
  FUN,	
  a	
  bit	
  indulgent,	
  friendly	
  and	
  
a	
  special	
  treat!	
  
•  It’s	
  even	
  fun	
  to	
  say	
  out	
  loud!	
  
Cadbury is…
A Brand on the move…
Cadbury Migrating Toward
Earth Friendliness
•  2007	
  -­‐	
  Launch	
  Purple	
  Goes	
  Green	
  -­‐	
  sehng	
  out	
  
Cadbury's	
  efforts	
  to	
  shrink	
  its	
  carbon	
  footprint	
  
and	
  tackle	
  climate	
  change	
  
•  2008	
  –	
  Create	
  the	
  Cadbury	
  Cocoa	
  Partnership	
  
–  Aiming	
  to	
  help	
  secure	
  the	
  economic,	
  social	
  and	
  
environmental	
  sustainability	
  of	
  one	
  million	
  cocoa	
  
farmers	
  and	
  their	
  community	
  
–  10	
  year	
  commitment	
  
–  £45	
  million	
  investment	
  
•  July	
  2009,	
  Dairy	
  Milk	
  bar	
  is	
  Fairtrade	
  
Design Strategy
Blue/green	
  lines	
  that	
  wrap	
  in	
  a	
  circle	
  around	
  the	
  chocolate	
  bar	
  
wrapper,	
  both	
  symbolize	
  and	
  highlight	
  their	
  commitment	
  to	
  
the	
  movement.	
  

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Brand Mapping Chocolate Bars

  • 1. What do these have in common?
  • 2. Answer: •  Top  3  addic*ons  to  Brits  under  30,  according   to  a  study  in  a  Telegraph  Online  ar8cle  from   February  2009.   •  Note:  The  Bri8sh  are  the  biggest  consumers  of   chocolate  in  Europe,  ea8ng  10kg  (24  pounds)   of  chocolate  a  year  -­‐  nearly  twice  the   European  average  (just-­‐food.com,  December  2004)  
  • 4. Chocolate Bars Studied •  Sainsbury’s   •  Cadbury   •  Milka   •  Toblerone   •  Nestle   •  Galaxy   •  Divine   •  RiTer  Sport   •  Lindt   •  Green  &  Blacks   •  Seeds  of  Change   •  Montezuma   •  Willie’s   •  Rococo  
  • 5. What need does chocolate fill? 1.  Indulgence    flavor,  creaminess,  earth  friendly   2.  Gi6    great  packaging,  earth  friendly   3.  Fill  a  Craving      price  or  flavor   4.  Treat    price  or  flavor  
  • 6. Factors Mapped •  Price   •  Masculinity/Femininity   •  Indulgence   •  Gi]ability   •  Age  of  first  consump8on   •  Convenience   •  Earth  Friendliness   •  Creaminess   •  Image  of  Friendliness  
  • 7. Sainsburys  30p   Cadbury  80p   Milka  97p   Tolberone  99p   Nestle  £1   Galaxy  £1.08   Divine  £1.29   RiTer  Sport  £1.29   Lindt  £1.79   Green  &  Black  £1.88   Willie’s  £3.74   Rococo  £5   Seeds  of  Change  £1.99   Montezuma  £2.29   Median  £1.29   Mode  £1.29   Average  £1.74   Prices per 100g
  • 8. Price  in  £  per  100g  of  Chocolate  Bars   Average! Median /Mode!
  • 9. Upmarket   Downmarket   Masculine   Feminine   S C M T N G D RS   LG&   W R SM Masculinity /Femininity
  • 10. Most Masculine •  Sainsbury’s   •  Cadbury   •  Milka   •  Toblerone   •  Nestle   •  Galaxy   •  Divine   •  RiTer  Sport   •  Lindt   •  Green  &  Blacks   •  Seeds  of  Change   •  Montezuma   •  Willie’s   •  Rococo  
  • 11. Most Feminine •  Sainsbury’s   •  Cadbury   •  Milka   •  Toblerone   •  Nestle   •  Galaxy   •  Divine   •  RiTer  Sport   •  Lindt   •  Green  &  Blacks   •  Seeds  of  Change   •  Montezuma   •  Willie’s   •  Rococo  
  • 12. Upmarket   Downmarket   Everyday   Indulgent   S T G D RS   LG&   W R S M C M N Level of Indulgence
  • 13. Most Indulgent •  Sainsbury’s   •  Cadbury   •  Milka   •  Toblerone   •  Nestle   •  Galaxy   •  Divine   •  RiTer  Sport   •  Lindt   •  Green  &  Blacks   •  Seeds  of  Change   •  Montezuma   •  Willie’s   •  Rococo  
  • 14. Upmarket   Downmarket   Everyday   Gi6ability   S TG D RS   LG&   W R SM C M N Giftabiltiy
  • 15.
  • 16. Most Giftable •  Sainsbury’s   •  Cadbury   •  Milka   •  Toblerone   •  Nestle   •  Galaxy   •  Divine   •  RiTer  Sport   •  Lindt   •  Green  &  Blacks   •  Seeds  of  Change   •  Montezuma   •  Willie’s   •  Rococo  
  • 17. Upmarket   Downmarket   Younger   More   Mature   S TG D RS   LG&   W R SM C MN Age of First Consumption
  • 18. Youngest Market •  Sainsbury’s   •  Cadbury   •  Milka   •  Toblerone   •  Nestle   •  Galaxy   •  Divine   •  RiTer  Sport   •  Lindt   •  Green  &  Blacks   •  Seeds  of  Change   •  Montezuma   •  Willie’s   •  Rococo  
  • 19. More Mature Market •  Sainsbury’s   •  Cadbury   •  Milka   •  Toblerone   •  Nestle   •  Galaxy   •  Divine   •  RiTer  Sport   •  Lindt   •  Green  &  Blacks   •  Seeds  of  Change   •  Montezuma   •  Willie’s   •  Rococo  
  • 20. Upmarket   Downmarket   Convenience   Less   Convenient   S TG D RS   LG&   W R S M C M N Convenience
  • 21. Upmarket   Downmarket   Standard   Earth  Friendly   S T G D RS   L G&   W R SM C M N Earth Friendliness
  • 22. Upmarket   Downmarket   Less   Creamy   Image   More  Creamy   Image   S T GD RS   LG&   W R SM C MN Creaminess Image
  • 23. Most Creamy Image •  Sainsbury’s   •  Cadbury   •  Milka   •  Toblerone   •  Nestle   •  Galaxy   •  Divine   •  RiTer  Sport   •  Lindt   •  Green  &  Blacks   •  Seeds  of  Change   •  Montezuma   •  Willie’s   •  Rococo  
  • 24. Upmarket   Downmarket   Less   Friendly   More  friendly   S T G D RS   LG&   W R S M C MN Image of Friendliness
  • 25. Most Friendly Image •  Sainsbury’s   •  Cadbury   •  Milka   •  Toblerone   •  Nestle   •  Galaxy   •  Divine   •  RiTer  Sport   •  Lindt   •  Green  &  Blacks   •  Seeds  of  Change   •  Montezuma   •  Willie’s   •  Rococo  
  • 26. Brand Leader Award Goes to…
  • 27. •  Dominates  the  most  sought-­‐a]er   posi8ons  in  most  categories  across   the  market   •  PURPLE •  The  logo  font  looks creamy •  Long  history  in  the  UK   •  Morally  high  standards/Fairtrade   •  Easy  to  find   •  …it’s  FUN,  a  bit  indulgent,  friendly  and   a  special  treat!   •  It’s  even  fun  to  say  out  loud!   Cadbury is…
  • 28. A Brand on the move…
  • 29. Cadbury Migrating Toward Earth Friendliness •  2007  -­‐  Launch  Purple  Goes  Green  -­‐  sehng  out   Cadbury's  efforts  to  shrink  its  carbon  footprint   and  tackle  climate  change   •  2008  –  Create  the  Cadbury  Cocoa  Partnership   –  Aiming  to  help  secure  the  economic,  social  and   environmental  sustainability  of  one  million  cocoa   farmers  and  their  community   –  10  year  commitment   –  £45  million  investment   •  July  2009,  Dairy  Milk  bar  is  Fairtrade  
  • 30. Design Strategy Blue/green  lines  that  wrap  in  a  circle  around  the  chocolate  bar   wrapper,  both  symbolize  and  highlight  their  commitment  to   the  movement.