Too often, digital transparency projects only rely on their data to attract users, rather than creating an editorial plan to provide much-need policy context and social media promotions. Learn how to create a digital content strategy to ensure your audiences actually use and share your data.
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“I’ll have what you’re having.” - Stephen Colbert
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Data Porn
@jessduda #TCamp15 #ContentStrategy
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Crisis in the Press
@jessduda #TCamp15
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Editorial Strategy
People will only know your data are important if you show them why.
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Get Clear
What problem are you trying to solve or mitigate?
Why should people return/follow/share?
@jessduda #TCamp15
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@jessduda #TCamp15
For Whom?
General public ---> Journalists
Trade Publications
Advocates
Corporations
Government
Elections Campaigns/PACs
Consultants/Lobbyists
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@jessduda #TCamp15
Empower People
How do you make their job easier?
Where do you fit into their workflow?
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@jessduda #TCamp15
Workflow: Media
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Serve as a reliable source/story
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Data for a breaking story/scandal (in a raw, downloadable format)
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Free Assets
4. Source ideas
5. Analysis to spur story ideas
6. Questions for sources, “We want to know”
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With an established relationship as a media partner:
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Ongoing data - API / Widgets
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Story ideas (on what they already cover)
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@jessduda #TCamp15
Workflow: Advocacy1.
Strategy: Assessment of the political environment
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Targets / Opposition
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Budget / Fundraising
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Grassroots
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Grasstops
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Communications
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Build up to a Bill (Pass or Oppose)
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Rule-making
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Ballot Initiatives
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Court fights
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Elections – GOTV and information war (ads, digital outreach)
12. Evaluation
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Lesson:
Be mindful of how your data and supporting content alleviates
your audiences’ limitations and fits into their workflow.
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Content Creation!
What is nature of your data?
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1. Release schedule
2. Geographic reach
3. Data constraints/methodological limitations
4. Additional context: Analysis and qualitative research
5. Making critical connections
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Content: Media!
Exclusive Data - Analysis - Media Assets - Source Suggestions
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Media-specific newsletter with press-oriented feature labels
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Twitter account
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SMS alerts
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Press page
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Webinars on a regular basis
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Host a monthly breakfast (not too early)
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@jessduda #TCamp15
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Content Types!
1. Blogs
2. Newsletters
3. Graphics / Maps (be careful for mobile)
4. Social Media
5. Video animation / analysis
6. Apps – If users need to use the data on a consistent basis
7. Games
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Staff!
Analyst/Writer
Web producer / Copy writer/ editor
Managing editor
Graphic Design
Data analysis / statistician
Data Scientist
Front end developer / UX Designer
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Production Process!
1.Editorial calendar & meetings (cross departmental)
2.Project management tool(s): Roles, review, deadlines
3.Quality control & markup: Don’t edit in email!
4.Social: Ideally as apart of the CMS and where your audiences go
5.Promotions
6.Evaluation
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@jessduda #TCamp15
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Promotions!
1. Content agreements: Reprinting and social sharing
2. Social media
3. Influencers
4. Digital ads
5. Targeted email campaigns
6. Print (paper!)
7. Conferences (beyond civic tech)
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Evaluation!
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Which topics and authors resonate? What’s important to your audiences?
Centralize reporting to assess trends.
Avoid vanity metrics.
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1. Site: Retention, low bounce rate, time on site, data downloads
2. Newsletter/Emails: Timing (political or otherwise), open rate, CTR ?
3. Ads: CTR, subscription sign-ups
4. Social Media: Shares, comments (replies among each other), likes,
people posting newsworthy content to your site
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! @jessduda #TCamp15