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Lufthansa Case Study

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Welcome Aboard! Lufthansa Case Study INFORES O0B Calo, Francis Victor R. Del Prado, Jeriel Jan d.L. Montano, Jilianne Leigh G.
I. Are any of Lufthansa’s challenges identified in the case similar to those being experienced by other businesses in today’s global economy? ,[object Object]
HP in particular has provided its employees with laptops that have a direct access to the company network. They have taken measures in security regarding the matter in order to avoid a leakage of confidential information.,[object Object]
Kraft as well has provided its employees with company-issued laptops and mobile phones.,[object Object]
More Free Time: Pilots have more free time since they can read supplementary materials or conduct training online during downtime. Using laptops to work as opposed pen and paper method also helps them work faster.,[object Object]
Better Customer Service: Considering the integrity of the data, the improvement in efficiency, the improvement in the accuracy of their information and their increased morale brought about by having more free time ultimately culminates to providing better services to their
customers.,[object Object]
They ensured that their laptops would be constantly up to date so that the pilots would not have any trouble with software upgrades. It also ensures that they get better performance from their laptops.,[object Object],[object Object]

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Lufthansa

  • 1. Welcome Aboard! Lufthansa Case Study INFORES O0B Calo, Francis Victor R. Del Prado, Jeriel Jan d.L. Montano, Jilianne Leigh G.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Better Customer Service: Considering the integrity of the data, the improvement in efficiency, the improvement in the accuracy of their information and their increased morale brought about by having more free time ultimately culminates to providing better services to their
  • 7.
  • 8.