Submit Search
Upload
The Future of Work
ā¢
5 likes
ā¢
2,430 views
J
JoAnna Cheshire
Follow
Presented at InnoTech Dallas 2018. All rights reserved.
Read less
Read more
Technology
Report
Share
Report
Share
1 of 39
Download now
Download to read offline
Recommended
Artificial Intelligence & Machine Learning - A CIOs Perspective
Artificial Intelligence & Machine Learning - A CIOs Perspective
JoAnna Cheshire
Ā
Modernizing Data Management
Modernizing Data Management
JoAnna Cheshire
Ā
Ai revolution for human capital for government v2
Ai revolution for human capital for government v2
Liew Wei Da Andrew
Ā
Cognitive technologies with David Schatsky at Blocks + Bots
Cognitive technologies with David Schatsky at Blocks + Bots
Adrienne Debigare
Ā
Digitizing and the Job of the Accountant: A Threat or a Companion?
Digitizing and the Job of the Accountant: A Threat or a Companion?
International Journal of Business Marketing and Management (IJBMM)
Ā
AI Governance ā The Responsible Use of AI
AI Governance ā The Responsible Use of AI
NUS-ISS
Ā
Digital transformation for the next decade
Digital transformation for the next decade
Sudipta Lahiri
Ā
Post-Pandemic and the emergence of AI Techology
Post-Pandemic and the emergence of AI Techology
David Asirvatham
Ā
Recommended
Artificial Intelligence & Machine Learning - A CIOs Perspective
Artificial Intelligence & Machine Learning - A CIOs Perspective
JoAnna Cheshire
Ā
Modernizing Data Management
Modernizing Data Management
JoAnna Cheshire
Ā
Ai revolution for human capital for government v2
Ai revolution for human capital for government v2
Liew Wei Da Andrew
Ā
Cognitive technologies with David Schatsky at Blocks + Bots
Cognitive technologies with David Schatsky at Blocks + Bots
Adrienne Debigare
Ā
Digitizing and the Job of the Accountant: A Threat or a Companion?
Digitizing and the Job of the Accountant: A Threat or a Companion?
International Journal of Business Marketing and Management (IJBMM)
Ā
AI Governance ā The Responsible Use of AI
AI Governance ā The Responsible Use of AI
NUS-ISS
Ā
Digital transformation for the next decade
Digital transformation for the next decade
Sudipta Lahiri
Ā
Post-Pandemic and the emergence of AI Techology
Post-Pandemic and the emergence of AI Techology
David Asirvatham
Ā
Catering to 'Generation Now': Making Digital Connections Intelligent, Persona...
Catering to 'Generation Now': Making Digital Connections Intelligent, Persona...
Cognizant
Ā
How AI will transform work and organizations
How AI will transform work and organizations
George Zarkadakis
Ā
Artificial Intelligence and Big Data
Artificial Intelligence and Big Data
Hatim EL-QADDOURY
Ā
Big Data Predictions ebook
Big Data Predictions ebook
Dean Bonehill ā Technology for Businessā
Ā
Digital Futures Webinar with Amaze CSO Rick Curtis Jan 2014
Digital Futures Webinar with Amaze CSO Rick Curtis Jan 2014
amazeplc
Ā
Shane Greenstein Future Assembly 11/17/2015
Shane Greenstein Future Assembly 11/17/2015
Adrienne Debigare
Ā
Innovation in enterpreneurship_2021
Innovation in enterpreneurship_2021
Bohitesh Misra, PMP
Ā
Rohit Talwar - The Future of Business, OMN Book Launch event
Rohit Talwar - The Future of Business, OMN Book Launch event
OMN
Ā
World Economic Forum Report: The Future of Jobs
World Economic Forum Report: The Future of Jobs
NGA Human Resources
Ā
At Oracle, Great Technology Is Not Enough
At Oracle, Great Technology Is Not Enough
Strategy&, a member of the PwC network
Ā
Business Intelligence
Business Intelligence
Mithileysh Sathiyanarayanan
Ā
Viasip Unwired GroundCloud IoT-WoT Ecosystem
Viasip Unwired GroundCloud IoT-WoT Ecosystem
Ed Pimentel
Ā
Digital Leadership Interview : Michael A Osborne, Associate professor at the ...
Digital Leadership Interview : Michael A Osborne, Associate professor at the ...
Capgemini
Ā
5 āWHYsā of the Cognitiva Era
5 āWHYsā of the Cognitiva Era
Roberto Villa
Ā
In the Dark? Understanding Big Data & AI: Talent Acquisition Strategies for 2018
In the Dark? Understanding Big Data & AI: Talent Acquisition Strategies for 2018
Yoh Staffing Solutions
Ā
Letās Build aSmarter Planet: Re-thinking the way Insurance works!
Letās Build aSmarter Planet: Re-thinking the way Insurance works!
IBMAsean
Ā
Smart Data 2017 #AI & #FutureofWork
Smart Data 2017 #AI & #FutureofWork
Steve Ardire
Ā
Big Data, IoT and The Third Industrial Revolution
Big Data, IoT and The Third Industrial Revolution
globexspain
Ā
Technological Unemployment
Technological Unemployment
Gaetan Lion
Ā
The Roles and Responsibilities of the IT Professional
The Roles and Responsibilities of the IT Professional
Nayeem Rahman
Ā
The future of FinTech product using pervasive Machine Learning automation - A...
The future of FinTech product using pervasive Machine Learning automation - A...
Shift Conference
Ā
Overview about Emerging Technologies
Overview about Emerging Technologies
Murali Venkatesh
Ā
More Related Content
What's hot
Catering to 'Generation Now': Making Digital Connections Intelligent, Persona...
Catering to 'Generation Now': Making Digital Connections Intelligent, Persona...
Cognizant
Ā
How AI will transform work and organizations
How AI will transform work and organizations
George Zarkadakis
Ā
Artificial Intelligence and Big Data
Artificial Intelligence and Big Data
Hatim EL-QADDOURY
Ā
Big Data Predictions ebook
Big Data Predictions ebook
Dean Bonehill ā Technology for Businessā
Ā
Digital Futures Webinar with Amaze CSO Rick Curtis Jan 2014
Digital Futures Webinar with Amaze CSO Rick Curtis Jan 2014
amazeplc
Ā
Shane Greenstein Future Assembly 11/17/2015
Shane Greenstein Future Assembly 11/17/2015
Adrienne Debigare
Ā
Innovation in enterpreneurship_2021
Innovation in enterpreneurship_2021
Bohitesh Misra, PMP
Ā
Rohit Talwar - The Future of Business, OMN Book Launch event
Rohit Talwar - The Future of Business, OMN Book Launch event
OMN
Ā
World Economic Forum Report: The Future of Jobs
World Economic Forum Report: The Future of Jobs
NGA Human Resources
Ā
At Oracle, Great Technology Is Not Enough
At Oracle, Great Technology Is Not Enough
Strategy&, a member of the PwC network
Ā
Business Intelligence
Business Intelligence
Mithileysh Sathiyanarayanan
Ā
Viasip Unwired GroundCloud IoT-WoT Ecosystem
Viasip Unwired GroundCloud IoT-WoT Ecosystem
Ed Pimentel
Ā
Digital Leadership Interview : Michael A Osborne, Associate professor at the ...
Digital Leadership Interview : Michael A Osborne, Associate professor at the ...
Capgemini
Ā
5 āWHYsā of the Cognitiva Era
5 āWHYsā of the Cognitiva Era
Roberto Villa
Ā
In the Dark? Understanding Big Data & AI: Talent Acquisition Strategies for 2018
In the Dark? Understanding Big Data & AI: Talent Acquisition Strategies for 2018
Yoh Staffing Solutions
Ā
Letās Build aSmarter Planet: Re-thinking the way Insurance works!
Letās Build aSmarter Planet: Re-thinking the way Insurance works!
IBMAsean
Ā
Smart Data 2017 #AI & #FutureofWork
Smart Data 2017 #AI & #FutureofWork
Steve Ardire
Ā
Big Data, IoT and The Third Industrial Revolution
Big Data, IoT and The Third Industrial Revolution
globexspain
Ā
Technological Unemployment
Technological Unemployment
Gaetan Lion
Ā
The Roles and Responsibilities of the IT Professional
The Roles and Responsibilities of the IT Professional
Nayeem Rahman
Ā
What's hot
(20)
Catering to 'Generation Now': Making Digital Connections Intelligent, Persona...
Catering to 'Generation Now': Making Digital Connections Intelligent, Persona...
Ā
How AI will transform work and organizations
How AI will transform work and organizations
Ā
Artificial Intelligence and Big Data
Artificial Intelligence and Big Data
Ā
Big Data Predictions ebook
Big Data Predictions ebook
Ā
Digital Futures Webinar with Amaze CSO Rick Curtis Jan 2014
Digital Futures Webinar with Amaze CSO Rick Curtis Jan 2014
Ā
Shane Greenstein Future Assembly 11/17/2015
Shane Greenstein Future Assembly 11/17/2015
Ā
Innovation in enterpreneurship_2021
Innovation in enterpreneurship_2021
Ā
Rohit Talwar - The Future of Business, OMN Book Launch event
Rohit Talwar - The Future of Business, OMN Book Launch event
Ā
World Economic Forum Report: The Future of Jobs
World Economic Forum Report: The Future of Jobs
Ā
At Oracle, Great Technology Is Not Enough
At Oracle, Great Technology Is Not Enough
Ā
Business Intelligence
Business Intelligence
Ā
Viasip Unwired GroundCloud IoT-WoT Ecosystem
Viasip Unwired GroundCloud IoT-WoT Ecosystem
Ā
Digital Leadership Interview : Michael A Osborne, Associate professor at the ...
Digital Leadership Interview : Michael A Osborne, Associate professor at the ...
Ā
5 āWHYsā of the Cognitiva Era
5 āWHYsā of the Cognitiva Era
Ā
In the Dark? Understanding Big Data & AI: Talent Acquisition Strategies for 2018
In the Dark? Understanding Big Data & AI: Talent Acquisition Strategies for 2018
Ā
Letās Build aSmarter Planet: Re-thinking the way Insurance works!
Letās Build aSmarter Planet: Re-thinking the way Insurance works!
Ā
Smart Data 2017 #AI & #FutureofWork
Smart Data 2017 #AI & #FutureofWork
Ā
Big Data, IoT and The Third Industrial Revolution
Big Data, IoT and The Third Industrial Revolution
Ā
Technological Unemployment
Technological Unemployment
Ā
The Roles and Responsibilities of the IT Professional
The Roles and Responsibilities of the IT Professional
Ā
Similar to The Future of Work
The future of FinTech product using pervasive Machine Learning automation - A...
The future of FinTech product using pervasive Machine Learning automation - A...
Shift Conference
Ā
Overview about Emerging Technologies
Overview about Emerging Technologies
Murali Venkatesh
Ā
Robotic Process Automation & Artificial Intelligence - Eric stioui
Robotic Process Automation & Artificial Intelligence - Eric stioui
SITA
Ā
Robots
Robots
Ava Meredith
Ā
Jakarta presentation
Jakarta presentation
Gil Brown
Ā
Cocolevio AI Chatbot 9.20.19
Cocolevio AI Chatbot 9.20.19
Maurice Harris
Ā
How the Internet of Things (IoT) will impact customer experience, operational...
How the Internet of Things (IoT) will impact customer experience, operational...
Navaid Khan
Ā
Trends of AI in ITSM
Trends of AI in ITSM
Jai Sharma
Ā
Extreme Automation: The Emergence of RPA and AI for Treasury
Extreme Automation: The Emergence of RPA and AI for Treasury
Kyriba Corporation
Ā
Opportunities derived by AI
Opportunities derived by AI
Amazon Web Services
Ā
Why and How Modern IT Departments Will Use AI in 2018
Why and How Modern IT Departments Will Use AI in 2018
SymphonySummit
Ā
Global AI Conference Presentation - Machine Learning for SMB
Global AI Conference Presentation - Machine Learning for SMB
Richard Jolly, PhD
Ā
Designing a Successful Governed Citizen Data Science Strategy
Designing a Successful Governed Citizen Data Science Strategy
DATAVERSITY
Ā
About Transforma Insights December 2022.pdf
About Transforma Insights December 2022.pdf
Matt Hatton
Ā
Cheryl Wiebe - Advanced Analytics in the Industrial World
Cheryl Wiebe - Advanced Analytics in the Industrial World
Rehgan Avon
Ā
Fintech 2018 Edinburgh
Fintech 2018 Edinburgh
Ray Bugg
Ā
Industrial Internet of Things (IIoT) for Automotive Paint Shop Operations
Industrial Internet of Things (IIoT) for Automotive Paint Shop Operations
Ram Shetty
Ā
Your AI Transformation
Your AI Transformation
Sri Ambati
Ā
Auditing in the Age of AI
Auditing in the Age of AI
Saeed Al Dhaheri
Ā
Iowa RPA Meetup: the Five Persistent Myths of Robotic Process Automation
Iowa RPA Meetup: the Five Persistent Myths of Robotic Process Automation
Doug Ross
Ā
Similar to The Future of Work
(20)
The future of FinTech product using pervasive Machine Learning automation - A...
The future of FinTech product using pervasive Machine Learning automation - A...
Ā
Overview about Emerging Technologies
Overview about Emerging Technologies
Ā
Robotic Process Automation & Artificial Intelligence - Eric stioui
Robotic Process Automation & Artificial Intelligence - Eric stioui
Ā
Robots
Robots
Ā
Jakarta presentation
Jakarta presentation
Ā
Cocolevio AI Chatbot 9.20.19
Cocolevio AI Chatbot 9.20.19
Ā
How the Internet of Things (IoT) will impact customer experience, operational...
How the Internet of Things (IoT) will impact customer experience, operational...
Ā
Trends of AI in ITSM
Trends of AI in ITSM
Ā
Extreme Automation: The Emergence of RPA and AI for Treasury
Extreme Automation: The Emergence of RPA and AI for Treasury
Ā
Opportunities derived by AI
Opportunities derived by AI
Ā
Why and How Modern IT Departments Will Use AI in 2018
Why and How Modern IT Departments Will Use AI in 2018
Ā
Global AI Conference Presentation - Machine Learning for SMB
Global AI Conference Presentation - Machine Learning for SMB
Ā
Designing a Successful Governed Citizen Data Science Strategy
Designing a Successful Governed Citizen Data Science Strategy
Ā
About Transforma Insights December 2022.pdf
About Transforma Insights December 2022.pdf
Ā
Cheryl Wiebe - Advanced Analytics in the Industrial World
Cheryl Wiebe - Advanced Analytics in the Industrial World
Ā
Fintech 2018 Edinburgh
Fintech 2018 Edinburgh
Ā
Industrial Internet of Things (IIoT) for Automotive Paint Shop Operations
Industrial Internet of Things (IIoT) for Automotive Paint Shop Operations
Ā
Your AI Transformation
Your AI Transformation
Ā
Auditing in the Age of AI
Auditing in the Age of AI
Ā
Iowa RPA Meetup: the Five Persistent Myths of Robotic Process Automation
Iowa RPA Meetup: the Five Persistent Myths of Robotic Process Automation
Ā
More from JoAnna Cheshire
Catching the Next Train
Catching the Next Train
JoAnna Cheshire
Ā
The SharePoint Migration Playbook
The SharePoint Migration Playbook
JoAnna Cheshire
Ā
Introduction to SharePoint Framework
Introduction to SharePoint Framework
JoAnna Cheshire
Ā
PowerShell + SharePoint Online - An Admin's Guide
PowerShell + SharePoint Online - An Admin's Guide
JoAnna Cheshire
Ā
Microsoft and Enterprise Search
Microsoft and Enterprise Search
JoAnna Cheshire
Ā
Introduction to Microsoft Teams and Office 365 groups
Introduction to Microsoft Teams and Office 365 groups
JoAnna Cheshire
Ā
Cybersecurity crisis management a prep guide
Cybersecurity crisis management a prep guide
JoAnna Cheshire
Ā
Accelerate your business with flow
Accelerate your business with flow
JoAnna Cheshire
Ā
Building applications for your business using power apps and flow
Building applications for your business using power apps and flow
JoAnna Cheshire
Ā
The Decomposition Dilemma
The Decomposition Dilemma
JoAnna Cheshire
Ā
Not "If" but "When"
Not "If" but "When"
JoAnna Cheshire
Ā
Defending against Ransomware and what you can do about it
Defending against Ransomware and what you can do about it
JoAnna Cheshire
Ā
The New Convergence of Data; the Next Strategic Business Advantage
The New Convergence of Data; the Next Strategic Business Advantage
JoAnna Cheshire
Ā
Healthcare - An Identity Thief's SuperStore
Healthcare - An Identity Thief's SuperStore
JoAnna Cheshire
Ā
Microservices Architectural Maturity Matrix, Token Based Authority, API Gatew...
Microservices Architectural Maturity Matrix, Token Based Authority, API Gatew...
JoAnna Cheshire
Ā
Define Yourself! Crafting a Wonder Woman's Brand
Define Yourself! Crafting a Wonder Woman's Brand
JoAnna Cheshire
Ā
Today's Cyber Challenges: Methodology to Secure Your Business
Today's Cyber Challenges: Methodology to Secure Your Business
JoAnna Cheshire
Ā
A UX first approach to Office 365 migrations
A UX first approach to Office 365 migrations
JoAnna Cheshire
Ā
ClearPass Overview
ClearPass Overview
JoAnna Cheshire
Ā
Around Corners
Around Corners
JoAnna Cheshire
Ā
More from JoAnna Cheshire
(20)
Catching the Next Train
Catching the Next Train
Ā
The SharePoint Migration Playbook
The SharePoint Migration Playbook
Ā
Introduction to SharePoint Framework
Introduction to SharePoint Framework
Ā
PowerShell + SharePoint Online - An Admin's Guide
PowerShell + SharePoint Online - An Admin's Guide
Ā
Microsoft and Enterprise Search
Microsoft and Enterprise Search
Ā
Introduction to Microsoft Teams and Office 365 groups
Introduction to Microsoft Teams and Office 365 groups
Ā
Cybersecurity crisis management a prep guide
Cybersecurity crisis management a prep guide
Ā
Accelerate your business with flow
Accelerate your business with flow
Ā
Building applications for your business using power apps and flow
Building applications for your business using power apps and flow
Ā
The Decomposition Dilemma
The Decomposition Dilemma
Ā
Not "If" but "When"
Not "If" but "When"
Ā
Defending against Ransomware and what you can do about it
Defending against Ransomware and what you can do about it
Ā
The New Convergence of Data; the Next Strategic Business Advantage
The New Convergence of Data; the Next Strategic Business Advantage
Ā
Healthcare - An Identity Thief's SuperStore
Healthcare - An Identity Thief's SuperStore
Ā
Microservices Architectural Maturity Matrix, Token Based Authority, API Gatew...
Microservices Architectural Maturity Matrix, Token Based Authority, API Gatew...
Ā
Define Yourself! Crafting a Wonder Woman's Brand
Define Yourself! Crafting a Wonder Woman's Brand
Ā
Today's Cyber Challenges: Methodology to Secure Your Business
Today's Cyber Challenges: Methodology to Secure Your Business
Ā
A UX first approach to Office 365 migrations
A UX first approach to Office 365 migrations
Ā
ClearPass Overview
ClearPass Overview
Ā
Around Corners
Around Corners
Ā
Recently uploaded
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
apidays
Ā
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
Zilliz
Ā
Architecting Cloud Native Applications
Architecting Cloud Native Applications
WSO2
Ā
presentation ICT roal in 21st century education
presentation ICT roal in 21st century education
jfdjdjcjdnsjd
Ā
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
apidays
Ā
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
ThousandEyes
Ā
[BuildWithAI] Introduction to Gemini.pdf
[BuildWithAI] Introduction to Gemini.pdf
Sandro Moreira
Ā
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
apidays
Ā
DEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
DEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
UiPathCommunity
Ā
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Orbitshub
Ā
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
Rustici Software
Ā
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Edi Saputra
Ā
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Victor Rentea
Ā
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
Product Anonymous
Ā
Vector Search -An Introduction in Oracle Database 23ai.pptx
Vector Search -An Introduction in Oracle Database 23ai.pptx
Remote DBA Services
Ā
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
sudhanshuwaghmare1
Ā
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Zilliz
Ā
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Orbitshub
Ā
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
?#DUbAI#??##{{(āļø+971_581248768%)**%*]'#abortion pills for sale in dubai@
Ā
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
sammart93
Ā
Recently uploaded
(20)
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Ā
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
Ā
Architecting Cloud Native Applications
Architecting Cloud Native Applications
Ā
presentation ICT roal in 21st century education
presentation ICT roal in 21st century education
Ā
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
Ā
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
Ā
[BuildWithAI] Introduction to Gemini.pdf
[BuildWithAI] Introduction to Gemini.pdf
Ā
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Ā
DEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
DEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
Ā
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Ā
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
Ā
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Ā
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024
Ā
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
Ā
Vector Search -An Introduction in Oracle Database 23ai.pptx
Vector Search -An Introduction in Oracle Database 23ai.pptx
Ā
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
Ā
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Ā
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Ā
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
Ā
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Ā
The Future of Work
1.
Ā© 2018 NTT
DATA, Inc. All rights reserved. The Future of Work: Mind-shift from Robots vs. Humans to Robots Empowering Humans Doug Reeder Sr. Director of Innovation, NTT DATA Services InnoTech Dallas May 2, 2018
2.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 2 1780s- 1870s- 2000+1970-2000 Weāre in the midst of the āfourth industrial revolutionā A technological, economic, geopolitical, and societal shift that is reshaping our world
3.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 3 "Robot Apocalypse"
4.
4Ā© 2018 NTT
DATA, Inc. All rights reserved. Foresight Foresight is knowledge of emerging indicators and trends across the social, technological, environmental, economic, political, legal and demographic landscape. The objective of foresight is to identify future opportunities, challenges, and potential solutions.
5.
5Ā© 2018 NTT
DATA, Inc. All rights reserved. NTT DATA Technology Foresight - 2018 http://www.nttdata.com/global/en/insights/foresight/sp/index.html
6.
6Ā© 2018 NTT
DATA, Inc. All rights reserved.
7.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 7 Foresight Tools and Methods
8.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 8 Foresight tools and methods ā¢ Media monitoring ā¢ Morphological analysis ā¢ Paleofuture analysis/Retrofuturism ā¢ Patent analysis ā¢ Regulatory reviews ā¢ Scenario method ā¢ Science fiction ā¢ Surveys ā¢ Social network analysis ā¢ SWOT analysis ā¢ Systems engineering ā¢ Technology road mapping ā¢ Trend analysis ā¢ Technology forecasting ā¢ Anticipatory/Systems Thinking ā¢ Backcasting ā¢ Black Swan analysis ā¢ Causal Layered analysis ā¢ Cross-impact analysis ā¢ Delphi method ā¢ Environmental scanning ā¢ Expert Panels ā¢ Extrapolation ā¢ Janus Cones ā¢ Futures workshops ā¢ Failure mode and effects analysis ā¢ Future history ā¢ Futures wheel
9.
9Ā© 2018 NTT
DATA, Inc. All rights reserved. āWe tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run.ā Amaraās Law Roy Charles Amara (1925 ā2007) American researcher, scientist, futurist and president of the Institute for the Future
10.
10Ā© 2018 NTT
DATA, Inc. All rights reserved. 2018
11.
11Ā© 2018 NTT
DATA, Inc. All rights reserved.
12.
12Ā© 2018 NTT
DATA, Inc. All rights reserved. Sophia, a humanoid robot, delivered a Keynote Speech at Agenda 18, Miami, FL 3/20/2018
13.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 13 ā¢ Grocery cashiers ā¢ Farm workers ā¢ Dry cleaners ā¢ Small real estate brokers ā¢ Door-to-door salespeople ā¢ Toll booth operators ā¢ Bank clerks ā¢ Traditional telephone operators ā¢ Typists ā¢ Secretaries ā¢ Art room staff (paste- up, letterer, graph maker, draftsman) ā¢ File clerks ā¢ "Paper" librarians ā¢ Warehouse inventory person ā¢ Warehouse packers ā¢ Machine loaders ā¢ Machinists A few jobs Omniās Future Almanac (1982) predicted would be outmoded by technology:
14.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 14 Key Trends and Technologies Crowdfunding& Peer-to-PeerLending Dynamic Pricing Consumerization Urbanization Perfect Information Freelance economy & Hollywood Model Artificial Intelligence Learning Styles & Knowledge Transfer Pervasive Simplification Automation Digital World Internet of Things Augmented Reality Open Innovation & Crowdsourcing Sustainability Advanced Genomics Cryptocurrencies & Distributed Ledger Robotic Process Automation Utility Computing An Old Workforce, a New Workforce Risk & Security Management Prescriptive Analytics Virtual Assistants Machine Learning, Deep Learning
15.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 15 Areas of Focus Client Experience Optimize IT Internet of Things Intelligent Automation Information Security Data & Intelligence Changing the Nature of Work Key Trends and Technologies What we are hearing from customers
16.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 16 What does āDigitizationā really mean? The use of technologies to: ā¢ Automate & optimize business processes ā¢ Integrate ecosystems; suppliers, partners, customers ā¢ Develop a personalized customer experience to retain loyalty ā¢ Create new, disruptive business models
17.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 17 Automation is the future of IT Outsourcing Issues with chasing low-cost labor around the world: ā¢ Labor inflation rates ā¢ Transfer costs ā¢ Cultural fit ā language, time zones ā¢ Talent retention ā¢ Increased nationalism, repatriation Current and emerging technologies present new opportunities for automation Technology Arbitrage > Labor Arbitrage
18.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 18 Intelligent Automation Taking the robot out of the human, to let humans do people work 8 ļ§ Automation can provide: ā¢ Autonomics ā rules or algorithm based solutions, with no human intervention: 30-45% ā¢ RPA - automating all or a portion of tasks: 40-60% ā¢ Virtual Agent ā automating person to machine interaction: 20-25% ļ§ Sustainable automation is not about point solutions, but requires an end-to-end ecosystem ļ§ Automation is dramatically impacting the nature of work. You must address the people side of the equation ļ§ Along with Automate, you must Eliminate and Simplify ļ§ Savings are important, but enhancing and expanding the customer experience is the top priority ļ§ Routine task automation is now table stakes, automating non-routine tasks is the new frontier ļ§ Businesses are seeking new ways to scale, requiring advanced automation to supercharge their workforce ļ§ Machine Learning (ML) Deep Learning (DL), and Cognitive Intelligence (CI) are powering the new āVirtual Workersā
19.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 19 Impact on People You must proactively address the elephant in the room, automation will impact people: ā¢ Understand the real number of people who will be impacted, and how ā¢ Focus on the increased value of the role, less manual activity, more cognitive activity ā¢ Evaluate new roles, around the development and management of the automation tools (Bots, Virtual Agents) ā¢ Contemplate a different management approach (call center versus bot management) ā¢ Consider different hiring profiles Mind-shift from Robots vs. Humans to Robots Empowering Humans
20.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 20 Virtual Agents
21.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 21 Virtual Agents/Assistants Virtual Agent/Assistant that can replace person-interaction, and have the following abilities: ā¢ Episodic Memory: Understands what the customer wants in context, and provides immediate answers ā¢ Neural Ontology: Allows customers to have a natural conversation with the virtual agent ā¢ Emotional Intelligence Ontology: Enables the VA to adapt responses to clientās emotional state ā¢ Process Ontology: Executes a process for customers in order to address their needs
22.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 22 Use Case ā Virtual Assistant Virtual Assistants give you insights to improve customer experience: ā¢ train human agents more efficiently ā¢ real-time monitoring ā¢ objective analysis of massive call data Customer Call Voice Log Contact Center Network Managerć»Analyst Alerts Key work tracking KPIs Call Analysis Monitoring Agent Support Virtual Assistant ā¢ Speech Recognition ā¢ Sentiment Analysis ā¢ Knowledge Lookup ā¢ Response suggestions
23.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 23 IT Support HR/Finance Sales Customers Use Cases ā Virtual Agent ā¢ Password reset ā¢ Application support questions ā¢ Place equipment order ā¢ Ticket status ā¢ FAQs ā¢ System outage notification ā¢ Payroll inquires/claims ā¢ Holiday requests ā¢ Expense status/claims ā¢ Benefit requests ā¢ Personal data update and management ā¢ Job rotation / internal recruitment ā¢ Order status ā¢ Client data update ā¢ Product pricing consultations ā¢ Sales commission status ā¢ Sales services ā¢ Account initiation/activation ā¢ New service requests ā¢ Member/customer status ā¢ Order status ā¢ Claim status ā¢ Schedule appointments/visits ā¢ FAQs
24.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 24 Automation First Proactive Support Prevent the problem before it occurs End user continues to work while the PC actively stops issues from occurring. Self-Healing Correct the problem when it occurs End user continues on task as the computer self-corrects any issue. Self-Service User solves the problem without calling the service desk End user is empowered with the toolset to take action without help from the service desk. Assisted Service Accelerate the resolution when the user calls End user gains increased satisfaction with less waiting time. Call Elimination Call Deflection Improve Efficiency Problem Resolutions Virtual Agent Virtual agent answers and solves certain problems Virtual agent answers all of the calls, confirms users, and solves a set of the issues. RPA Automate the resolution of certain problems Calls needing multi-system access to make a change are routed to an RPA agent for resolution. Problem Resolutions
25.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 25 Robotic Process Automation (RPA) ā¢ Machine to machine agents which perform process-based tasks ā¢ May require multiple system access, data extraction, and interpretation ā¢ āBOTSā can act directly, or, act in support of a live agent.
26.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 26 Robotic Process Automation in action
27.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 27 HR Finance Operations IT Support ā¢ Employment validation ā¢ Background checking ā¢ Personal data update and management ā¢ ID management ā¢ Payroll consults / claims ā¢ Expenses sheet status / claims ā¢ Certifications, credentialing ā¢ Order status consultation ā¢ Procurement ā¢ Payment posting ā¢ Invoice matching ā¢ Accounting ā¢ Credit balancing ā¢ Charge entry ā¢ Vendor invoicing acceptance and input into SAP ā¢ Master data management Robotic Process Automation (RPA) use cases ā¢ Claims adjudication ā¢ Claims processing ā¢ Member enrollment ā¢ Adjustments ā¢ Provider maintenance ā¢ Policy issue ā¢ Indexing ā¢ Medical coding ā¢ File management ā¢ Password reset (multiple systems) ā¢ Application support, that takes entry into multiple systems ā¢ ID management workflow and entry ā¢ IT procurement ā¢ System outage notifications to multiple end points
28.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 28 Key Services Areas Healthcare Plans (Payers) Healthcare Provider Life Insurance Service Area Service Area Service Area Adjudication Payment Posting Policy Issue Claim Processing Credit Balancing Data Entry Member Enrollment Charge and Demo Entry Indexing Adjustments Medical Coding Policyholder Service Provider Maintenance Accounts Receivable Accounting In-Bound Call File Download Primary Services Areas
29.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 29 Ongoing Investment in RPA Framework and Intelligent Automation Evolution Machine learning NLP ā Context processor Object recognition Self-learning & healingWorkflow / Macro based Rule based Platform based ā¢ Configurable e2e ā¢ Quicker deployment ā¢ Built-in analytical capability ā¢ Complete governance ā¢ Suggestion models ā¢ Best practices Yesterday3-4 Years ago Today & tomorrow Basic Automation Secured Bots Outsourcing & Process Maturity AI-powered Compliance Bots Reusable Scalable Bots RPA Maturity Path ā¢ End-to-end ā¢ Handles more than one task Platform Specific Workflow Based End-to-End Configurable Cognitive
30.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 30 Client - Applications Identify whether Indexing required for processing the GD. Data Check Artificial Intelligence - Search engine Use Case ā RPA Extractor Posting Bot CRM Auto Engine Parser Rule Analyzer CRM NDB External Sources QA Bot Extractor Bot: Download required data from required sources Then the automation engine does document analysis. Capable of using OCR and NLP technology OCR : Optical Character Recognition NLP : Natural Language Processing Rule Analyzer Bots: ā¢ Specialty Verification ā¢ Credentialing Verification ā¢ Group & Product Verification Analyze the GD and identify routing requirements if any. On Success: Would move to Validator Bots On Mismatch : Would send to Agent Posting Bots : Would connect to the Phycon for posting the required data through various screen navigation as per process guidelines. Indexing Agent AFTE Command Center AFTE Command Center Integrated e2e work flow Use Cases ā Robotic Process Automation (RPA)
31.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 31 Build your own bot Run book AFTE Requirement AFTE Analytics AI & Machine Learning AFTE Components & Libraries Web Automation Remote Operations Terminal Connect Desktop Operations Text Operations Exception Libraries Mouse Simulation Keyboard Simulation Folder Operations File Handler Business Rule Library Clipboard Handler Control Libraries Cognitive Libraries Database Functions AFTEConfigurator AFTEDeployment AFTE Ground Station AFTE Scheduler Remote Administration Alerts & Notification
32.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 32 A Comprehensive Approach to managing RPA bots, virtual agents and human labor RPA Command Center Dynamic Business Process Management Solution (DBPMS) Bot Development & Configuration RUN & Maintenance Security & Compliance ā¢Process Atoms (re-usable Configurations) ā¢AFTE Generator provides drag and drop feature to create and configure Bots, using libraries ā¢Configured Bot goes through Unit Testing, System Test (Client) and UAT (NTT) ā¢Automated programs across bots for different processes using scheduling, bot profile creation and dynamic task allocations Bot Development & Configuration ā¢Centralized Scheduling, running and real-time monitoring of bots through Command Center for smooth business delivery ā¢RPaaS & AFTE teams monitor and oversee the Bot operations to mitigate adverse scenarios ā¢AFTE consultants support AFTE outages, technical support till maturity and stability is achieved RUN & Maintenance ā¢6 stage Security Framework that provides end to end enterprise security ā¢Compliance BOT for Bot Governance. Incase of deviation, the AFTE Bot gets halted ā¢Regular validation of Published Bots against Server, Database, logs and Security standards of the infrastructure checklist. Security & Compliance Grow your business Increase enterprise innovation Improve your IT efficiency Save Costs Ensure superior customer service Increase enterprise agility and scalability AFTE
33.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 33 Managing digital and human resources are essential - enterprise clients require an Integrated Virtual Resource Management Platform
34.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 34 Management & Measurement of all FTEs; People, Bots & Virtual Agents
35.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 35 Effective business process management is important while developing and implementing āLEAN Botsā to ensure efficiency and effectiveness
36.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 36 Putting it all together - Success factors for making automation work Data & Intelligence Framework, teams and solutions Customer Experience vs. Savings FTE (Live, Robotic & Virtual) People Management & Measurement ITSM enabled, dashboards DevOps, optimized for automation End-to-end Solution
37.
Ā© 2018 NTT
DATA, Inc. All rights reserved. 37 ā¢ Put the Robot vs. Human sensational and cataclysmic reports in context ā¢ Automation is the new outsourcing creating new value and abundance ā¢ Foresight tools like Paleofuturism and Retrofuturism help identify the context in which new technologies, products and service are used ā¢ Data and Intelligence is at the center of Automation ā¢ Intelligent Automation, including Virtual Agents and RPA are rapidly advancing and are a powerful combination ā¢ Robots are not taking jobs, they are relieving us of mundane tasks and supercharging the workforce! Key Takeaways
38.
Ā© 2017 NTT
DATA, Inc. THANK YOU
39.
Ā© 2017 NTT
DATA, Inc. All rights reserved.
Download now