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PEST IS NOT A PEST
Johanna Heinonen
POLITICAL FACTORS
 How politics influence on the businesses,
competition, money value and customers?
 This can be studied with following questions:
 How stable is the political environment?
 Will government policy influence laws that regulate or
tax your business?
 What is the government's position on marketing ethics?
 What is the government's policy on the economy?
 Does the government have a view on culture and
religion?
 Is the government involved in trading agreements such
as EU, NAFTA, ASEAN, or others?
SOCIAL AKA SOCIOCULTURAL FACTORS
 What is the dominant religion / culture / trend?
 What are attitudes to foreign/domestic products and
services? (in tourism: tourists/foreigners)
 How much time do consumers have for leisure?
 What are the roles of men and women within society?
 How long are the population living? Are the older
generations wealthy?
 What is the social and educational status in general?
 Do the population have a strong/weak opinion on green
issues?
 In foreign trade: how important are the language skills?
TECHNOLOGICAL FACTORS
 Does technology allow for products and services to be
made more cheaply and to a better standard of quality?
 Do the technologies offer consumers and businesses
more innovative products and services such as Internet
banking, new generation mobile telephones, etc?
 How is distribution changed by new technologies e.g.
books via the Internet, flight tickets, auctions, etc?
 Does technology offer companies a new way to
communicate with consumers e.g. banners, Customer
Relationship Management (CRM), etc?
 How important is technology in creating images,
reputation or marketing (e.g. Tripadvisor, FB)?
ECONOMICS?
… and tourism?
GLOBAL TOURISM
 Tourism demand depends above all strongly on
the economic conditions in major generating
markets.
 When economies grow, levels of disposable income
will usually also rise. A relatively large part of
discretionary income will typically be spent on
tourism
 A tightening of the economic situation on the other
hand, will often result in a decrease or trading
down of tourism spending.
GLOBAL TOURISM
2003
World Exports of mechandise and commercial services
(Balance of Payments,Goods and Services Credit)
USD billion Share (%) Share (%)
Total 9 089 100
Merchandise exports 7294 80
Agricultural products 674 7
Mining products 960 11
Manufactures 5437 60
Other 223 2
Commercial services 1795 20 100
Transportation 405 4 23
Travel 525 6 29
Other 865 10 48
TOURISM IN FINLAND
• Finland was visited by 7,3 million foreign
tourists 2011
• 5,5 million overnight stays were registred
(24,6 mill. Unregistred)
• Income from tourism balance was 2,7 billion
euros
• Top countires were :
Russia 23%
Sweden 10%
Germany 10%
Great Britain 7%
TOURISM IN FINLAND
Vuosi GNP mill. € Export product and
services mill. €
Income from
tourism balance
mill. €
The share of income
balance from the export
of p & s
1990 89 316 20 123 752 3,7 %
1995 96 064 35 037 1 200 3,4 %
2000 132 195 57 606 1 529 2,7 %
2005 157 429 65 744 1 757 2,7 %
2010* 179 721 72 099 2 189 3,0 %
2011* 191 571 74 870 2 768 3,7 %
GNP: Gross National Product is the total value of all final goods and services produced within a
nation in a particular year, plus income earned by its citizens (including income of those located
abroad), minus income of non-residents located in that country. GNP is one measure of
the economic condition of a country, under the assumption that a higher GNP leads to a
higher quality of living, all other things being equal.
TOURISM BALANCE: As an item in the Balance of Payments, Travel (Tourism balance) accounts
indicate the ratio between the receipts and expenditure of international tourism of a given country.
The balance is positive when receipts from non-resident tourists (credit) are bigger than the
expenditure of resident tourists abroad (debit). The balance is negative when debit exceeds credit.
RELATIONSHIP BETWEEN HOUSEHOLDS AND COMPANIES
HOUSEHOLDS
COMPANIES
Sales proceeds
Commodities
Production factors
(LABOUR)
Income from
production factors
RELATIONSHIP BETWEEN HOUSEHOLDS, COMPANIES AND
BANKS
HOUSEHOLDS
COMPANIES
Sales proceeds
Income from
production factors
BANKS
Savings Financing
Investments/Loans
Consumer pays
for products
HOUSEHOLD
PRODUCER
COMPANY
FACTOR MARKET
Exchange of services
PRODUCT MARKET
Exchange of commodities
Consumer buys
products
Company
gives loans
and pays
salaries
Consumer gets
salary and loan
Consumers
own
products
Companies
get workers
Companies
produce
products
Consumers
work
The color green describes the movement of money
The color blue describes movemet of products and labour
RELATIONSHIPS BETWEEN HOUSEHOLDS, COMPANIES, BANKS AND THE
PUBLIC SECTOR
HOUSEHOLDS
COMPANIES
Sales proceeds
Income from the
production factors
BANKS
Savings Financing
Investments/Loans
The public sector
Taxes
Taxes
Subventions,
supports,
transfers
Subventions,
supports,
transfers
RELATIONSHIP BETWEEN HOUSEHOLDS, COMPANIES, BANKS, THE PUBLIC SECTOR AND
FOREIGN COUNTRIES
HOUSEHOLDS
COMPANIES
Sales proceeds
Incomes from
production factors
BANKS
Savings Financing
Investments/Loa
ns
The public
sector
Taxes
Subventions
and support
Taxes
Subventions
and support
Foreign
countries
Foreign debt
Export costs
Export costs EU
Membership
costs
Aid
INTEREST
THE EUROPEAN
CENTRALBANK
FINLAND’S
BANK
THE NORMAL
BANKS
CUSTOMERS
Increases the
reference
interest
Increseas intrest
on the bank
loans
Increses the
usual interests
on loans
ECONOMIC FACTORS
 Here marketer studies a trading economy in the
short and long-terms on domestic and/or
international markets and tries to foresee its
affects to business and demand
 Interest rates
 Economic fluctuations
 Employment level and its development
 Taxes and their development
 Raw material and its price

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Pest is not_a_pest

  • 1. PEST IS NOT A PEST Johanna Heinonen
  • 2. POLITICAL FACTORS  How politics influence on the businesses, competition, money value and customers?  This can be studied with following questions:  How stable is the political environment?  Will government policy influence laws that regulate or tax your business?  What is the government's position on marketing ethics?  What is the government's policy on the economy?  Does the government have a view on culture and religion?  Is the government involved in trading agreements such as EU, NAFTA, ASEAN, or others?
  • 3. SOCIAL AKA SOCIOCULTURAL FACTORS  What is the dominant religion / culture / trend?  What are attitudes to foreign/domestic products and services? (in tourism: tourists/foreigners)  How much time do consumers have for leisure?  What are the roles of men and women within society?  How long are the population living? Are the older generations wealthy?  What is the social and educational status in general?  Do the population have a strong/weak opinion on green issues?  In foreign trade: how important are the language skills?
  • 4. TECHNOLOGICAL FACTORS  Does technology allow for products and services to be made more cheaply and to a better standard of quality?  Do the technologies offer consumers and businesses more innovative products and services such as Internet banking, new generation mobile telephones, etc?  How is distribution changed by new technologies e.g. books via the Internet, flight tickets, auctions, etc?  Does technology offer companies a new way to communicate with consumers e.g. banners, Customer Relationship Management (CRM), etc?  How important is technology in creating images, reputation or marketing (e.g. Tripadvisor, FB)?
  • 6. GLOBAL TOURISM  Tourism demand depends above all strongly on the economic conditions in major generating markets.  When economies grow, levels of disposable income will usually also rise. A relatively large part of discretionary income will typically be spent on tourism  A tightening of the economic situation on the other hand, will often result in a decrease or trading down of tourism spending.
  • 7. GLOBAL TOURISM 2003 World Exports of mechandise and commercial services (Balance of Payments,Goods and Services Credit) USD billion Share (%) Share (%) Total 9 089 100 Merchandise exports 7294 80 Agricultural products 674 7 Mining products 960 11 Manufactures 5437 60 Other 223 2 Commercial services 1795 20 100 Transportation 405 4 23 Travel 525 6 29 Other 865 10 48
  • 8. TOURISM IN FINLAND • Finland was visited by 7,3 million foreign tourists 2011 • 5,5 million overnight stays were registred (24,6 mill. Unregistred) • Income from tourism balance was 2,7 billion euros • Top countires were : Russia 23% Sweden 10% Germany 10% Great Britain 7%
  • 9. TOURISM IN FINLAND Vuosi GNP mill. € Export product and services mill. € Income from tourism balance mill. € The share of income balance from the export of p & s 1990 89 316 20 123 752 3,7 % 1995 96 064 35 037 1 200 3,4 % 2000 132 195 57 606 1 529 2,7 % 2005 157 429 65 744 1 757 2,7 % 2010* 179 721 72 099 2 189 3,0 % 2011* 191 571 74 870 2 768 3,7 % GNP: Gross National Product is the total value of all final goods and services produced within a nation in a particular year, plus income earned by its citizens (including income of those located abroad), minus income of non-residents located in that country. GNP is one measure of the economic condition of a country, under the assumption that a higher GNP leads to a higher quality of living, all other things being equal. TOURISM BALANCE: As an item in the Balance of Payments, Travel (Tourism balance) accounts indicate the ratio between the receipts and expenditure of international tourism of a given country. The balance is positive when receipts from non-resident tourists (credit) are bigger than the expenditure of resident tourists abroad (debit). The balance is negative when debit exceeds credit.
  • 10. RELATIONSHIP BETWEEN HOUSEHOLDS AND COMPANIES HOUSEHOLDS COMPANIES Sales proceeds Commodities Production factors (LABOUR) Income from production factors
  • 11. RELATIONSHIP BETWEEN HOUSEHOLDS, COMPANIES AND BANKS HOUSEHOLDS COMPANIES Sales proceeds Income from production factors BANKS Savings Financing Investments/Loans
  • 12. Consumer pays for products HOUSEHOLD PRODUCER COMPANY FACTOR MARKET Exchange of services PRODUCT MARKET Exchange of commodities Consumer buys products Company gives loans and pays salaries Consumer gets salary and loan Consumers own products Companies get workers Companies produce products Consumers work The color green describes the movement of money The color blue describes movemet of products and labour
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  • 14. RELATIONSHIPS BETWEEN HOUSEHOLDS, COMPANIES, BANKS AND THE PUBLIC SECTOR HOUSEHOLDS COMPANIES Sales proceeds Income from the production factors BANKS Savings Financing Investments/Loans The public sector Taxes Taxes Subventions, supports, transfers Subventions, supports, transfers
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  • 16. RELATIONSHIP BETWEEN HOUSEHOLDS, COMPANIES, BANKS, THE PUBLIC SECTOR AND FOREIGN COUNTRIES HOUSEHOLDS COMPANIES Sales proceeds Incomes from production factors BANKS Savings Financing Investments/Loa ns The public sector Taxes Subventions and support Taxes Subventions and support Foreign countries Foreign debt Export costs Export costs EU Membership costs Aid
  • 17. INTEREST THE EUROPEAN CENTRALBANK FINLAND’S BANK THE NORMAL BANKS CUSTOMERS Increases the reference interest Increseas intrest on the bank loans Increses the usual interests on loans
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  • 19. ECONOMIC FACTORS  Here marketer studies a trading economy in the short and long-terms on domestic and/or international markets and tries to foresee its affects to business and demand  Interest rates  Economic fluctuations  Employment level and its development  Taxes and their development  Raw material and its price