1. JOHN D. SCHLAEFER
4469 COUNTY ROAD E, JUNCTION CITY, WI 54433 | 715-218-8123 | jdschlaefer70@gmail.com
PROFESSIONAL SUMMARY
Proven leader with passionate and positive attitude who has the ability to instill the same in others
within and outside the organization. Ability to organize priorities to achieve maximum performance
and cost efficiencies.
SKILLS AND ABILITIES
 Lead people and large projects
 Multi-tasking
 Problem solving
 Written and oral communication
 Timely decision making
WORK EXPERIENCE
District Manager June 2016 – October 2016
Innovative Services, Inc.- Stevens Point, WI
 Oversight of programs and Program Managers
 Behavioral support, client program development, crisis response
 Managed operations of multiple programs including training staff, scheduling and accounting
tasks
 Rate setting and negotiation with external entities
 Identify and support needs of programs through proper resource allocation
Program Supervisor Aug 1995 – March 2005; Aug 2015-June 2016
Homme Youth & Family Programs – Wittenberg, WI
 Developed and implemented programming for diverse population of juvenile offenders
 Staff supervision, training, and development
 Ensure compliance of licensing requirements
Director/Behavioral Specialist August 2012 – June 2015
River City Estates – Marshfield, WI
 Managed on-going operations of program which consisted of seven Adult Family Homes
 Completed assessments and coordinated placement for individuals in homes
 Worked with diverse resident population with co-morbidities including mental health diagnosis
 Ensured compliance of homes according to licensing requirements
 Motivated and supervised agency program directors, program managers, and direct care staff
 Identified needs and conducted staff training
 Facilitated relationships and negotiations with external entities
 Fostered a strong team environment
 Provided on-call services and crisis support for individuals in residential placement
 Developed and ensured the implementation of behavioral support plans
 Facilitated human resource tasks including hiring of employees, establishing policies,
conducting internal investigations, and corrective action
Member Support Coordination Manager May 2011 – August 2012

2. JOHN D. SCHLAEFER
4469 COUNTY ROAD E, JUNCTION CITY, WI 54433 | 715-218-8123 | jdschlaefer70@gmail.com
Community Care Connections of Wisconsin – Wausau/Marshfield, WI
 Supervised multidisciplinary teams working with individuals enrolled in the Family Care
program and worked with staff specific issues
 Identified and coordinated training needs of staff
 Conducted compliance audits
 Administered personnel policies and conducted necessary follow-up
 Worked with teams to develop and implement solutions for obstacles to member
outcomes/client specific issues
 Participated in the planning/development of procedures and protocols related to the Family
Care program
 Participated in and facilitated quality assurance and quality improvement activities
Regional Coordinator/Behavioral Specialist August 2006 - May 2011
Aurora Community Services – Menomonie, WI
 Completed assessments and coordinated placement for individuals in Adult Family Homes and
Community Based Residential Facilities
 Worked with diverse resident population with co-morbidities including mental health diagnosis
 Provided on-call services and crisis support for individuals in residential placement
 Motivated and supervised agency program directors and direct care staff working in residential
programs
 Developed individual service plans and behavioral support plans
 Behavioral support training
 Budget oversight and analysis
 Database creation, data analysis, and outcome assessment
PROFESSIONAL AFFILIATIONS / CERTIFICATIONS
Crisis Prevention Institute Certified Nonviolent Crisis Prevention Trainer 2013 – 2014
Brain Injury Association of American Certified Brain Injury Specialist 2010 – 2011
Crisis Prevention Institute Nonviolent Crisis Prevention Certification 2003 – 2013
Wisconsin DHS Experiential Abuse/Neglect Prevention Training 2007
Waupaca County DHS Communicating with and Overcoming Challenging Behaviors
of Clients with Developmental Disabilities 2006
Skills Path Seminars Dealing Effectively with Unacceptable Employer Behavior 2001
National Gang Crime Research Center Primary Gang Specialist Program 2000
University of Wisconsin – Madison Sexual Attitude Reassessment Seminar 1998
EDUCATION
Master of Business Administration/Human Resources (MBA/HRM)
University of Phoenix – Tempe, AZ
Bachelor of Arts Criminal Justice
St. Cloud University – Saint Cloud, MN

3. JOHN D. SCHLAEFER
4469 COUNTY ROAD E, JUNCTION CITY, WI 54433 | 715-218-8123 | jdschlaefer70@gmail.com
References
Darren Bienvenue Ann Stevens
Community Care Connections of Wisconsin Aurora Community Services
Director of Member Support Coordination Regional Director
2644 Lake View Drive N5873 Rich Lake Rd.
Junction City, WI 54443 Ogdensburg, WI 54962
Work: 715-204-1793 Cell: 920-572-7784
Cell: 715-347-8334
Kris Kubnick Cassandra Westgate
Community Care Connections of Wisconsin Willow Run Farm, LLC
Executive Director of Operations 6500 N 93rd St.
2377 Pickwick Place Wausau, WI 54403
Mosinee, WI 54455 Cell: 715-212-1620
Work: 715-301-1889
Cell: 715-573-3325
Jamie Arndt Duke Schlagenhaft
Homme Youth & Family Programs EO Johnson Company
Training Coordinator CFO
21415 E. Sate Hwy 52 8400 West Stewart Avenue
Aniwa, WI 54408 Wausau, WI 54401
Cell: 715-204-5459 Work: 715-261-4506
Cell: 715-581-9686