One fine body…
- York, United Kingdom, United Kingdom
- Work Chief Operations Officer at U
- Industry Finance / Banking / Insurance
- Website www.uaccount.uk/
- About I have more than 25 years’ leadership, service delivery, change management, consultancy and business transformation experience in B2B and B2C organisations including First Direct and Wolters Kluwer. I am a strategic thinker with a proven track record in building brand-enhancing customer service, developing award-winning contact centres, optimising sales and retention performance, transforming front and back office operations, delivering outsourced business solutions and implementing major change programmes.
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