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Translating marketing data
into commercial advantage
`
Marketing gets people, not P&Ls
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
(and we can work with that).
It hurts us in one place,
right where it counts...
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
Marketers are losing respect.
The Boardroom.
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
Let’s talk in different terms.
Let’s get different results.
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
Syl Saller,
Diageo Chief Marketing and Innovation Officer
The industry needs a
commercial wake up call.
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
Projecting commercial value is as
important as having a great idea.
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
1. Know what drives value.
2. Link metrics to models.
3. Understand unit economics
over budgets.
4. Take advantage of technology
to do it at scale.
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
Know what drives value by
understanding the commercial
outcome you’re achieving,
and how it creates revenue.
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
Eg. Large Logistics Company
12
Comms
Purchase
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
Eg. Large Ecommerce Project
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
1. Data.
2. Cost reductions.
3. Cost efficiencies.
4. Increasing ability to execute quickly.
The hidden drivers of value:
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
Half the money I spend
on advertising is wasted;
the trouble is I don't
know which half.
John Wanamaker, SEO Lead
1838–1922
Modern technology lets us use
massive datasets to infer cause
and drive more signals.
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
How? Machine learning turns
your noisy data into clear signals
of commercial value.
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
What is Machine Learning?
Features X
Target Y
Learner Model
New X
Predicted Y
Train Test
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
How machines learn
Supervised (inductive) learning
Training data includes desired outputs
Unsupervised learning
Training data does not include desired outputs
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
What is Deep Learning?
Hunger
Historical Data
Time
Money
Weather
Cook
Outcome
Snack
Uber Eats
Starve
We can simulate millions of
scenarios in seconds instead of
years, and identify which
scenario creates the best result.
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
Why deep learning?
Deep Learning
Older learning algorithms
Performance
Amount of Data
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
Applying DL media mix modelling allows
for more sophisticated signals analysis.
Spend
Media Mix
Modelling
Performance
Activity
Brand
Reach
ROI
Etc, etc...
Channels
Sale
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
And allows us to automate analysis of
multiple factors to simulate ROI.
Market Actions
Analytics Engine
Market
Conditions
Competitive
Activities
Attribution
Optimisation
Allocation
Consumer
Response
Business
Outcomes
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
Letting us analyse different scenarios.
Media Investment
Social
Radio
Sponsorship
Media Mix
Model
ROI
Digital
Print
Promos
TV
Outdoor
Price
Consumer
Response
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
And leading to data signals from multiple
sources (note: this varies from client to client).
Internet
$1.48
Other
Channels
$1.29
Trade
$1.14
Samples
$0.89
Radio
$0.76
TV
$0.60
Media ROI
Magazines
$1.37
Don’t answer one question.
Answer two.
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
#1
Are you directing
the conversation?
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
#2
Are you driving
return on investment?
--- Mutiny x MSIX / Predicting ROI / 20.02.2020
Thank you
`

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Henry Innis' and Dr Seyed Lajevardi's presentation at Mumbrella MSIX

  • 1. Translating marketing data into commercial advantage `
  • 2. Marketing gets people, not P&Ls --- Mutiny x MSIX / Predicting ROI / 20.02.2020 (and we can work with that).
  • 3. It hurts us in one place, right where it counts... --- Mutiny x MSIX / Predicting ROI / 20.02.2020 Marketers are losing respect.
  • 4. The Boardroom. --- Mutiny x MSIX / Predicting ROI / 20.02.2020
  • 5. Let’s talk in different terms. Let’s get different results. --- Mutiny x MSIX / Predicting ROI / 20.02.2020
  • 6. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 Syl Saller, Diageo Chief Marketing and Innovation Officer
  • 7. The industry needs a commercial wake up call. --- Mutiny x MSIX / Predicting ROI / 20.02.2020
  • 8. Projecting commercial value is as important as having a great idea. --- Mutiny x MSIX / Predicting ROI / 20.02.2020
  • 9. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 1. Know what drives value. 2. Link metrics to models. 3. Understand unit economics over budgets. 4. Take advantage of technology to do it at scale.
  • 10. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 Know what drives value by understanding the commercial outcome you’re achieving, and how it creates revenue.
  • 11. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 Eg. Large Logistics Company 12 Comms Purchase
  • 12. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 Eg. Large Ecommerce Project
  • 13. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 1. Data. 2. Cost reductions. 3. Cost efficiencies. 4. Increasing ability to execute quickly. The hidden drivers of value:
  • 14. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 Half the money I spend on advertising is wasted; the trouble is I don't know which half. John Wanamaker, SEO Lead 1838–1922
  • 15. Modern technology lets us use massive datasets to infer cause and drive more signals. --- Mutiny x MSIX / Predicting ROI / 20.02.2020
  • 16. How? Machine learning turns your noisy data into clear signals of commercial value. --- Mutiny x MSIX / Predicting ROI / 20.02.2020
  • 17. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 What is Machine Learning? Features X Target Y Learner Model New X Predicted Y Train Test
  • 18. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 How machines learn Supervised (inductive) learning Training data includes desired outputs Unsupervised learning Training data does not include desired outputs
  • 19. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 What is Deep Learning? Hunger Historical Data Time Money Weather Cook Outcome Snack Uber Eats Starve
  • 20. We can simulate millions of scenarios in seconds instead of years, and identify which scenario creates the best result. --- Mutiny x MSIX / Predicting ROI / 20.02.2020
  • 21. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 Why deep learning? Deep Learning Older learning algorithms Performance Amount of Data
  • 22. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 Applying DL media mix modelling allows for more sophisticated signals analysis. Spend Media Mix Modelling Performance Activity Brand Reach ROI Etc, etc... Channels Sale
  • 23. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 And allows us to automate analysis of multiple factors to simulate ROI. Market Actions Analytics Engine Market Conditions Competitive Activities Attribution Optimisation Allocation Consumer Response Business Outcomes
  • 24. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 Letting us analyse different scenarios. Media Investment Social Radio Sponsorship Media Mix Model ROI Digital Print Promos TV Outdoor Price Consumer Response
  • 25. --- Mutiny x MSIX / Predicting ROI / 20.02.2020 And leading to data signals from multiple sources (note: this varies from client to client). Internet $1.48 Other Channels $1.29 Trade $1.14 Samples $0.89 Radio $0.76 TV $0.60 Media ROI Magazines $1.37
  • 26. Don’t answer one question. Answer two. --- Mutiny x MSIX / Predicting ROI / 20.02.2020
  • 27. #1 Are you directing the conversation? --- Mutiny x MSIX / Predicting ROI / 20.02.2020
  • 28. #2 Are you driving return on investment? --- Mutiny x MSIX / Predicting ROI / 20.02.2020