Jordanna Goswell

London, United Kingdom United Kingdom

UX (Mobile/Web) Analyst / Researcher

Freelance Available Current: Freelance Customer and User experience INSIGHT, ANALYSIS AND RESEARCH. Past Clients: Online gaming - Gibraltar Current: UX Analyst - Voice of the Customer (VoC) data - Online gambling gaming - Gibraltar VoC Culture, strategy, planning, (unstructured) data analysis, solution deployment with stakeholders Hybrid role - visually and verbally articulating and embedding CX led UX process UX Research - qualitative and quantitative metrics - combining CX data with big query data Embedding user insights and recommendations into product development process Product design - ideation, sketch maps, page flow diagraming, wire-frames, click-through prototypes Competi...