Project Mangement - overview of the Stakeholder Management knowledge area within project management. Describes the 4 processes within Project Stakeholder Management and the process groups impacted. Blog: https://agile-mercurial.com YouTube: https://www.youtube.com/channel/UCPM82of2YuqIR1SgLGHa1eg Twitter: https://twitter.com/agile_mercurial Tumblr: https://agilemercurial.tumblr.com/

1. Project Stakeholder Management Knowledge Area

2. Overview of Stakeholder
Management
Stakeholder
Management processes
are concerned with the
people, groups, or
entities that may be
effected by or cause
some sort of impact to
the project or the project
output

3. Processes of Stakeholder
Management
• 13.1 Identify Stakeholders
• 13.2 Plan Stakeholder
Engagement
• 13.3 Manage Stakeholder
Engagement
• 13.4 Monitor Stakeholder
Engagement

4. 13.1 Identify Stakeholders
Part of the Initiating Projects Process Group

5. 13.1 Identify Stakeholders
• Part of the Initiating
Projects Process Group
• The objective of the
Identifying Stakeholders
process is to identify all
possible entities (groups,
individuals, organizations,
etc) that may face an
impact from a project or
cause an impact to a
project

6. Identifying Stakeholders

7. Stakeholder Analysis
• Find and identify all stakeholders by analyzing the possible project impacts
• Process:
• Identify potential stakeholders and associated information
• Analyze the possible influence of each stakeholder or impact on each
stakeholder
• Assess the key stakeholders and their possible reactions to possible
project situations
• Models:
• Power Interest Grid – group stakeholders by authority level and
interest in a project
• Power Influence Grid – group stakeholders by authority level and
influence over a project
• Influence Impact Grid – group stakeholders by their influence and
their ability to impact a project
• Salience Model – group stakeholders based on their authority level
and their involvement in a project

8. Stakeholder
Register
The primary output of the Identify
Stakeholder process
Includes the stakeholder name, position,
project role, contact information
Contains the possible influence over the
project or impact from the project
Classifies the stakeholders by project
involvement and how much they support
the project

9. 13.2 Plan Stakeholder Engagement
Part of the Project Planning Process Group

10. 13.2 Plan Stakeholder
Engagement
• Part of the Project
Planning Process Group
• The processes of
defining the strategies
to efficiently and
effectively engage
stakeholders during the
project
• Creates the Stakeholder
Engagement Plan that
lays out stakeholder
management practices

11. Stakeholder
Engagement
Plan
Main part of the Plan Stakeholder Engagement
process
Part of the Project Management Plan
Includes the engagement level of stakeholders
and the communication requirements
Aligns with the Communications Management
Plan on distribution of communication and
effective/efficient communication methods

12. 13.3 Manage Stakeholder
Engagement
Part of the Project Executing Process Group

13. 13.3 Manage Stakeholder
Engagement
• Part of the Project
Executing Process
Group
• Concerned with the
communication and
interacting with
stakeholders to meet
their requirements and
expectations
• Work to minimize
project resistance and
gain project support

14. 13.4 Monitor Stakeholder
Engagement
Part of the Project Monitoring & Controlling Process Group

15. 13.4 Monitor Stakeholder
Engagement
• Part of the Project
Monitoring & Controlling
Process Group
• The process of
monitoring the project
stakeholder relationships
and assessing the current
relationship levels
• May include adjustments
to the engagement plan if
the requirements are not
being met

16. Sources
• A Guide to the Project Management Body of
Knowledge – PMBOK 6th Edition
• https://www.pmi.org/
Joshua Render
https://agile-mercurial.com