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Stakeholder Management Knowledge Area

Project Mangement - overview of the Stakeholder Management knowledge area within project management. Describes the 4 processes within Project Stakeholder Management and the process groups impacted.

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Stakeholder Management Knowledge Area

  1. 1. Project Stakeholder Management Knowledge Area
  2. 2. Overview of Stakeholder Management Stakeholder Management processes are concerned with the people, groups, or entities that may be effected by or cause some sort of impact to the project or the project output
  3. 3. Processes of Stakeholder Management • 13.1 Identify Stakeholders • 13.2 Plan Stakeholder Engagement • 13.3 Manage Stakeholder Engagement • 13.4 Monitor Stakeholder Engagement
  4. 4. 13.1 Identify Stakeholders Part of the Initiating Projects Process Group
  5. 5. 13.1 Identify Stakeholders • Part of the Initiating Projects Process Group • The objective of the Identifying Stakeholders process is to identify all possible entities (groups, individuals, organizations, etc) that may face an impact from a project or cause an impact to a project
  6. 6. Identifying Stakeholders
  7. 7. Stakeholder Analysis • Find and identify all stakeholders by analyzing the possible project impacts • Process: • Identify potential stakeholders and associated information • Analyze the possible influence of each stakeholder or impact on each stakeholder • Assess the key stakeholders and their possible reactions to possible project situations • Models: • Power Interest Grid – group stakeholders by authority level and interest in a project • Power Influence Grid – group stakeholders by authority level and influence over a project • Influence Impact Grid – group stakeholders by their influence and their ability to impact a project • Salience Model – group stakeholders based on their authority level and their involvement in a project
  8. 8. Stakeholder Register The primary output of the Identify Stakeholder process Includes the stakeholder name, position, project role, contact information Contains the possible influence over the project or impact from the project Classifies the stakeholders by project involvement and how much they support the project
  9. 9. 13.2 Plan Stakeholder Engagement Part of the Project Planning Process Group
  10. 10. 13.2 Plan Stakeholder Engagement • Part of the Project Planning Process Group • The processes of defining the strategies to efficiently and effectively engage stakeholders during the project • Creates the Stakeholder Engagement Plan that lays out stakeholder management practices
  11. 11. Stakeholder Engagement Plan Main part of the Plan Stakeholder Engagement process Part of the Project Management Plan Includes the engagement level of stakeholders and the communication requirements Aligns with the Communications Management Plan on distribution of communication and effective/efficient communication methods
  12. 12. 13.3 Manage Stakeholder Engagement Part of the Project Executing Process Group
  13. 13. 13.3 Manage Stakeholder Engagement • Part of the Project Executing Process Group • Concerned with the communication and interacting with stakeholders to meet their requirements and expectations • Work to minimize project resistance and gain project support
  14. 14. 13.4 Monitor Stakeholder Engagement Part of the Project Monitoring & Controlling Process Group
  15. 15. 13.4 Monitor Stakeholder Engagement • Part of the Project Monitoring & Controlling Process Group • The process of monitoring the project stakeholder relationships and assessing the current relationship levels • May include adjustments to the engagement plan if the requirements are not being met
  16. 16. Sources • A Guide to the Project Management Body of Knowledge – PMBOK 6th Edition • https://www.pmi.org/ Joshua Render https://agile-mercurial.com

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