1. AMIEL JUDE C. DIOKNO
240 Callingwood Two NW Edmonton, AB T5T 1A3
ajdiokno@yahoo.com 780 803 8207
SUMMARY OF QUALIFICATIONS
• Proven expertise in Pharmaceutical sales and marketing with more than ten years of
experience
• Possess Bachelor’s degree in Pharmacy with training in Evidence-based Clinical Trial
interpretations and in-depth knowledge of data analysis techniques
• Successfully managed assigned territories and delivered maximum sales performance of
more than 100% over sales objectives in consecutive years
• Built and maintained access to network of health care professionals through implementing
Customer Relation Management System (CRM) and good rapport building.
• Created business solutions through innovative marketing programs for Cardiovascular and
EndoMetabolic products and services
• Excellent verbal and written communication skills and communicating with clarity, structure
and passion with high sense of listening skill
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and internet applications
• Self-motivated, organized, diligent and mature individual able to learn new procedures
quickly
• Strong team spirit capable to work in fast-paced, cross-cultural environment
• Multi-awarded territory representative and district manager for exceeding company
expectations and delivering true value to the customer
• Awarded as Most Outstanding Pharmacy Alumni in 2011 for excellent contributions to
Pharmaceutical Industry
RELEVANT EMPLOYMENT HISTORY
January 2002 - February 2012 District Manager United Laboratories, Inc.

2. Manila, Philippines
• Directed and controlled marketing activities achieving 106% performance over sales
objective of given district on assigned products
• Maintained full complement of personnel in assigned group through recruitment, selection
and training of Medical Representatives.
• Developed and executed area business plans for primary products achieving 105% sales
performance in 2011
AMIEL JUDE C. DIOKNO ajdiokno@yahoo.com 780 803 8207 Page 2
• Effectively developed sales plan for targeted physicians to grow the business in area
assignment by 26% over 2010
• Experience successfully launching Cardiovascular and Endometabolic Products
• Awarded as 2011 District Manager of the year for delivering and exceeding company
expectations and sales objectives
• Achieved Lay Diabetes Educator Certificate and effectively integrate product knowledge into
a relevant informative dialogue which brings health care professionals an insightful
perspective
• Allocated budget and effectively used available resources in achieving sales objective and
maintaining customer true value with 100% actual expenses versus planned amount.
• Awarded as 2011 Best Detailing Coach for training medical representatives in given district
• Implemented Customer Relations Management Tool to build and maintain access to a
network of health care professionals in the district.
June 1999 – December 2001 Medical Sales Representative United Laboratories, Inc
Manila, Philippines

3. • Developed and managed assigned territory with the goal of maximizing sales for three
consecutive years
• Achieved quarterly and annual sales goal, achieved call expectations with a focus on top
customers and delivered product presentations to target customers outlining the promoted
products, features, benefits and services
• Able to understand and address both business and scientific oriented needs of healthcare
professionals
• Able to engage in a meaningful dialogue with customers and determined underlying patient
needs and how assigned products could meet such needs
ADDITIONAL WORK EXPERIENCE
2014-Present Professional Sales Associate Go Honda Edmonton
• Implemented Customer Relations Management (CRM) to manage and follow up with
customers and sales leads
• Explained and interpret Terms of Sales contracts and warranties to customers
• Detailed features and benefits of Honda products and services to clients through cold calling
and showroom appointments
• Delighted clients through delivering best customer service.
• Top Sales Associate year to date. Recipient of Employee of the Month Award.
AMIEL JUDE C. DIOKNO ajdiokno@yahoo.com 780 803 8207 Page 3
2012 - Present Pharmacy Assistant Alberta Health Services
Edmonton, Alberta
• maintains proper drug storage and security
• enters patient information and prescriptions into computer systems
• prepares, packages and labels prescription medications
• maintains prescription and inventory record keeping systems
• prepares compounds
• places and receives orders for stock to maintain inventory

4. EDUCATION AND TRAINING
Bachelor’s Degree in Pharmacy
Centro Escolar University, Manila, Philippines
1998
Pharmacy Technician Bridging Program
Management and Drug Distribution System
Bow Valley College
Calgary, Alberta
2014
Pharmacy Technician Bridging Program
Professional Practice, Ethics and Jurisprudence
Norquest College
Edmonton, Alberta
2014
Certified Lay Diabetes Educator
Institute for Studies on Diabetes Foundation, Inc
Philippine Association of Diabetes Educators, Manila, Philippines
2010
Customer Centered Selling Process/Enhancing Customer Experience
Honda Canada E-Learning
Alberta Canada
Nov 2014
REFERENCE
Available Upon Request