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This is a
#WorkingOutLoud
session
• Sharing the evolving research

• Earliest stage of analysis

• Earliest applications
This is a
#WorkingOutLoud
session
• Background

• Analysis

• Themes
Background
Prototype study
2016
• 5,000 participants

• 120 narrative accounts

• 15 open questions
What does Trust mean
to you?
Research
Structure 2017
• We are gathering 1,000 open narrative accounts of Trust
(2017)

• Currently at 155
• We are signing up 30 Research Partners (2017)

• Currently 3, and 12 in discussion
• Each of which will contribute 100 plus narratives
• Building a global Explorer Community
What are we
exploring?
• The nature of trust between individuals

• The nature of trust in communities and teams

• The nature of trust in Organisations

• Impacts of technology

• Impacts of gender, culture, ethnicity etc
What we will
build
• An evidence base

• Diagnostic tools

• Developmental approaches

• Tied into broader aspects of the Social Age:

• How we earn trust in leadership
• How we generate engagement
• How communication can be authentic
• Etc
Analysis
Landscape of Trust
General Demographics
So far: 155 complete responses (More partial responses, but less useful for analysis)
0%
10%
20%
30%
40%
18-24 25-34 35-49 50-69 70+
35.3%
10.8%10.8%
1.3%
9.5%
13.6%
4.7%
0%
Male Female
Demographics
Other demographics collected are:

• Field of work

• Work Status

• Position Level

• Nation

• Size of company
Analysis #2
1 is Strongly Disagree, and 5 is Strongly Agree (Ages 24-35):

Women: 2.56

Men: 3.85
“Those devoted to unselfish causes
are often exploited by others.”
Analysis #1
1 is Strongly Disagree, and 5 is Strongly Agree (Ages 24-35)

Women: 2.31

Men: 3.42
“There will be more people who will not
work if the social security system is
developed further.”
Analysis #3
• (With more numbers, men are currently more likely to use mis-trust!

• No other factors so far are interacting with this to a statistically significant way

• Having seen it swap, awaiting further numbers before drawing further conclusions on the
why of it (All ages)

Women: 1.2

Men 1.38
Use of the word ‘Trust’
and ‘Mistrust’ in narratives
Themes
My Intention
• How i intentionally seek to
work with trust
• Is founded upon my individual
Landscape of Trust
• Is framed within context or
Org experience of trust
• Shapes my actions
My Action
• The way i express my trust
• Shaped by my intent
• But also filtered through my
understanding of the
Landscape
My Impact
• How others trust me
• How that trust relates to trust
in the Organisation itself
• Dynamic tension between
Individual and Organisational
trust
Scaled up to culture
Culture
• Co-created through all actions
• Two dimensions: trust and mistrust
• Held concurrently, but balanced differently
The Trust Sketchbook
The Landscape of Trust Research Partner webinar #1 July 2017 v1
The Landscape of Trust Research Partner webinar #1 July 2017 v1

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The Landscape of Trust Research Partner webinar #1 July 2017 v1

  • 1.
  • 2. This is a #WorkingOutLoud session • Sharing the evolving research • Earliest stage of analysis • Earliest applications
  • 3. This is a #WorkingOutLoud session • Background • Analysis • Themes
  • 5. Prototype study 2016 • 5,000 participants • 120 narrative accounts • 15 open questions
  • 6. What does Trust mean to you?
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Research Structure 2017 • We are gathering 1,000 open narrative accounts of Trust (2017) • Currently at 155 • We are signing up 30 Research Partners (2017) • Currently 3, and 12 in discussion • Each of which will contribute 100 plus narratives • Building a global Explorer Community
  • 18. What are we exploring? • The nature of trust between individuals • The nature of trust in communities and teams • The nature of trust in Organisations • Impacts of technology • Impacts of gender, culture, ethnicity etc
  • 19. What we will build • An evidence base • Diagnostic tools • Developmental approaches • Tied into broader aspects of the Social Age: • How we earn trust in leadership • How we generate engagement • How communication can be authentic • Etc
  • 21. Landscape of Trust General Demographics So far: 155 complete responses (More partial responses, but less useful for analysis) 0% 10% 20% 30% 40% 18-24 25-34 35-49 50-69 70+ 35.3% 10.8%10.8% 1.3% 9.5% 13.6% 4.7% 0% Male Female
  • 22. Demographics Other demographics collected are: • Field of work • Work Status • Position Level • Nation • Size of company
  • 23. Analysis #2 1 is Strongly Disagree, and 5 is Strongly Agree (Ages 24-35): Women: 2.56 Men: 3.85 “Those devoted to unselfish causes are often exploited by others.”
  • 24. Analysis #1 1 is Strongly Disagree, and 5 is Strongly Agree (Ages 24-35) Women: 2.31 Men: 3.42 “There will be more people who will not work if the social security system is developed further.”
  • 25. Analysis #3 • (With more numbers, men are currently more likely to use mis-trust! • No other factors so far are interacting with this to a statistically significant way • Having seen it swap, awaiting further numbers before drawing further conclusions on the why of it (All ages) Women: 1.2 Men 1.38 Use of the word ‘Trust’ and ‘Mistrust’ in narratives
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  • 32. My Intention • How i intentionally seek to work with trust • Is founded upon my individual Landscape of Trust • Is framed within context or Org experience of trust • Shapes my actions
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  • 34. My Action • The way i express my trust • Shaped by my intent • But also filtered through my understanding of the Landscape
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  • 36. My Impact • How others trust me • How that trust relates to trust in the Organisation itself • Dynamic tension between Individual and Organisational trust
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  • 41. Scaled up to culture
  • 42. Culture • Co-created through all actions • Two dimensions: trust and mistrust • Held concurrently, but balanced differently
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