This document discusses trends in the future of work and organizations. Key points include: 1) Technology such as smartphones, artificial intelligence, and big data are driving changes in how work gets done. 2) Social shifts around an aging population and increased connectivity through mobile devices are also impacting work. 3) As work becomes more flexible and can be done from anywhere, organizations will need to adapt their structures to harness these changes and talent wherever it resides. This may involve moving from traditional companies to more open ecosystems. 4) High performance in the future will require organizations to have diverse and location-independent talent, fluid roles, peer learning, and data-driven continuous improvement. Leadership will need to facilitate networks and

1. The Future of Work
and Organisations
@rossdawson@KINSHIPe
#FutureofWork

2. Networks everywhere
Brain Internet
Applications
Organisations Industries
Proteins Actors
Society
PoliticsContagion

4. Technology drivers
Structure
Social shifts
Work
Organisations
Performance
Leadership

5. Technology
#FutureofWork

6. Supercomputers in our hands

7. Artificial intelligence for professionals

8. The power of data

9. Wherever you go
0% 10% 20% 30% 40% 50% 60% 70% 80%
India
Russia
Brazil
China
Germany
France
UK
USA
Australia
Japan
Source: Kleiner Perkins Caulfield Byers, as of Q2 2013
Global smartphone penetration
Smartphone penetration
Smartphone growth

10. Social shifts
#FutureofWork

11. Elderly dependency ratios
0
10
20
30
40
50
60
70
80
2010 2015 2020 2025 2030 2035 2040 2045 2050
%
Japan
Singapore
China
UK
New Zealand
Australia
USA
Indonesia
Korea
World
India
Source: United Nations

12. Elegance and beauty

13. Source: Nielsen
Participation

14. Flexibility

15. Structure
#FutureofWork

16. Who does this man know?

17. The most connected actors

18. Matching latent demand and availability

19. Work
#FutureofWork

20. Work can be done anywhere

21. Engagement at a distance

22. Robot workers

23. Computers as journalists

24. Polarisation of work
Source: The Polarization of Job
Opportunities in the U.S. Labor
Market, David Autor

25. The humanisation of work
Flickr credit: Dell

26. Organisations
#FutureofWork

27. The inside is the outside

28. Extending organisations’ capabilities
Bounded Unbounded

29. From companies to ecosystems

30. Performance
#FutureofWork

31. The only way
you can control your destiny
is to be more flexible
than your environment
- The Law of Requisite Variety

32. High-performance organisations
Diverse perspectives
Location independent
Ad-hoc networks
Fluid roles and work
Efficient peer communication
Continuous learning
Data feedback loops
Culture of participation

33. Many ways of thinking
Flickr credit: Jeff Kubina

34. Work anywhere
Flickr credit: Giorgio Montersino

35. Connecting expertise
§ Awareness of capabilities
§ Understanding of those capabilities
§ Confidence in those capabilities
§ Personal trust
§ Action!

36. Liquid markets for work
Flickr credit: rednuht

37. Work is social

38. Peer and social learning

39. Learning from experimentation

40. Self-organisation

41. Leadership
#FutureofWork

42. § Networked
§ Flexible
§ Responsive
§ Integrated
§ Extended
Successful organisations of the future
§ Scalable
§ Talented
§ Open
§ Innovative

43. Governance for transformation
Benefits Risks/ Concerns Risks of NOT
taking action
Productivity and
efficiency
Productivity loss Reduced
competitiveness
Staff satisfaction and
engagement
Loss of control Harder to attract
talented staff
Access to information
and processes
Information reliability Fragmentation of
information
Flexibility in work Systems security Unauthorized use of
technology

44. Building unique companies

45. If you help to bring the networks to life…
Flickr credit: Lumeta/ jurvetson
…you will create success for yourself

46. Technology
Society
Leadership
Work
Structure
Organisations
Performance