This presentation is based on a KaiNexus webinar about the ROI of continuous improvement. You can watch the full webinar here: http://info.kainexus.com/roi-of-continuous-improvement/webinar Learn about how to define and calculate the ROI of continuous improvement, as well as how to measure the ROI and communicate it with executives in a way they'll understand and care about.

1. The ROI of Continuous Improvement
Mark Graban
VP, Customer Success
mark@KaiNexus.com
Jeff Roussel
Vice President of Sales
Jeff.Roussel@kainexus.com
Dr. Gregory Jacobson
Chief Executive Officer
greg@KaiNexus.com
(Skip to slide #24 to watch this webinar)

2. What is the
definition of
ROI?
(Skip to slide #24 to watch this webinar)

3. Hard Cost Savings
Soft Cost Savings
Revenue Generation
Safety
Quality
Satisfaction
(Skip to slide #24 to watch this webinar)

4. What are the hard
cost savings of
Continuous
Improvement?
(Watch this webinar)

5. 826
Improvements $25,641,979=
Cost Saving Improvements
(Watch this webinar)

6. 1.4% of ideas $100,000>
(Watch this webinar)

7. What are the
soft savings of
Continuous
Improvement?
(Watch this webinar)

8. 1,495
Improvements
403,308
hours=
Soft Saving Improvements
(Watch this webinar)

9. 403,308
hours =
Soft Saving Improvements
$11,846,958
(Watch this webinar)

10. How does Increased
Revenue fit in with
Continuous Improvement?
(Watch this webinar)

11. 254
Improvements $18,984,344=
Increased Revenue Improvements
(Watch this webinar)

12. What about Safety
Improvements?
(Watch this webinar)

13. 871
Improvements
Insurance rate
Reimbursement rate
Lost Work Days
Employee Morale
=
Safety Improvements
(Watch this webinar)

14. What about Satisfaction
Improvements?
(Watch this webinar)

15. 3,437
Improvements
Customer Loyalty
Employee Retention
Revenue
=
Satisfaction Improvements
(Watch this webinar)

16. What about Quality?
(Watch this webinar)

17. 3,478
Improvements
Quality Improvements
(Watch this webinar)

18. Putting it all together
(Watch this webinar)

19. 8,020
Improvements $56,473,282=
Total Impact
(Watch this webinar)

20. Value Equation
Value =
Quality
______________________
Cost
(Watch this webinar)

21. What are some
hidden places to
look for ROI?
(Watch this webinar)

22. Why Engagement Matters
Employee
Engagemen
t
Customer
Satisfaction
Quality
Financial
Results
Volume
(Watch this webinar)

23. How can I
communicate ROI
with my C-Suite?
(Watch this webinar)

24. The ROI of Continuous
Improvement
To learn about the ROI of
Continuous Improvement,
watch the full webinar:
Watch Now

25. Other Resources
Upcoming Webinars
KaiNexus Blog
Continuous Improvement
eBooks

26. Thanks!
• Web:
– www.kainexus.com
– blog.kainexus.com
• Past Webinars:
– www.kainexus.com/webinars
• Social media:
– www.twitter.com/kainexus
– www.linkedin.com/company/kainexus
– www.facebook.com/kainexus
Mark Graban
KaiNexus
@MarkGraban
mark@KaiNexus.com
Jeff Roussel
Vice President of Sales
Jeff.Roussel@kainexus.com
Dr. Gregory Jacobson
Chief Executive Officer
greg@KaiNexus.com