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CorporatePresentation-2017
CONTENTS
1. About us ------------------------------------------------- 1
3. Services & solutions ----------------------------------- 4
4. Other Services ------------------------------------------11
5. Methodology--------------------------------------------15
6. Contact us ----------------------------------------------16
3.1 Business Process Outsourcing ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­7
3.2 BPO Servicing Support ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­7
3.1 Mortgage Process Outsourcing ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­10
4.1 Knowledge Process Outsourcing ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­11
4.2 Recruitment Process Outsourcing ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­13
1.1 Our Mission--------------------------------------------------------2
1.2 Our Vision ---------------------------------------------------------2
1.3 Our Core Values --------------------------------------------------2
2. Why Offshore Outsourcing-----------------------------3
ABOUTGROUPON TECHNOLOGIES
GroupOn Technologies Pvt. Ltd. is a leading provider of business
process management and integrated professional support service
solutions, located in Pune, India.  We offer Mortgage Process
outsourcing services–Loan Servicing, as well as customizable and
cost­effective customer service support to meet the unique found
requirements of the marketing world.
Whether you are looking for a Mortgage Outsourcing company to
provide all levels of Loan Servicing support, Collection Outsourcing,
Recruitment Process Outsourcing (RPO) support, Knowledge
Process Outsourcing (KPO) support, or a Business Process
Outsourcing Servicer (BPO) to handle back office and front office
support, GroupOn Technologies has the expertise to implement and
integrate Customer Care Solutions, no matter the need.
1
ABOUTGROUPON TECHNOLOGIES
Our Mission is to enable communication, by breaking down barriers and building
bonds, to ensure that we are always the client’s first choice to provide the best in
Industry Servicing.
We desire to be a top­rated outsourcing vendor and the service provider of choice.
2
Our Mission
Our Vision
Our Core Values
From corporate strategy to day​­to­​day operations, everyone within GroupOn
Technologies works tenaciously to support our clients' success. To guide our
decisions and actions, we adhere to our "R.O.C.K." company values:
Respect for the Individual. 
Open and Transparent Environment. 
Client/Customer Satisfaction
Continuous Improvement (Kaizen) 
WHYOFFSHOREOUTSOURCING
3
You may ask yourself, why utilize an Offshore/Outsourcing Vendor?  In this day and time, there are so
many changes occurring within the Mortgage, Banking, Financial Services, Insurance, and Marketing
Industries.  Companies are finding that they have to deal with Increased Operating Costs, Increased
staffing needs, and the constant fear of the consequences of non–compliance.  You also have to
consider that customer service expectations are markedly higher.  Customers want, even demand
providers to be accessible 24/7 and more responsive to their needs.  Competition continues to increase
in the different sectors.  Challenger sectors with a strong customer focus have become mainstream
alternatives, and customers are more prepared to switch to other companies, if they are not satisfied
with the service they are receiving.    
Access to an outsourcing­vendor’s efficient and inexhaustible customer service support and back­office
processes, can dramatically reduce unnecessary errors, and the requirement to troubleshoot them, now
all of the focus can remain on building better customer relationships, and result in an increase in
customer satisfaction.  Third­party vendors, such as GroupOn Technologies, have reasonable service­
fees.  Regardless of their size and market cap, companies can always negotiate on the cost of
managing services offered, and saving time on the inconvenience of infrastructural and staffing
expenses.
Key Points: Outsourcing your processes to third­party vendors can offer numerous advantages; it will
help achieve profitability, through a more productive business flow, Increase focus on Core areas,
Improve efficiency and overall customer satisfaction, allow for minimal overhead and quicker
turnaround times.  
SERVICES &SOLUTIONS
As a business process outsourcing (BPO) service
provider, we at GroupOn Technologies always apply a
Six Sigma­based approach, deep industry experience,
and collective know how to minimize the risks our clients
may encounter, when outsourcing their business.  We
simplify complex, end­to­end BPO services that help to
improve our client’s efficiency and productivity; while
delivering measurable results.
Business Process Outsourcing
Back Office
Our Back Office Outsourcing support will allow you to
focus on core business, as well as offer cost effective
solutions.
Data Entry
We offer high quality data entry and data processing
services.  You provide the requirement, we complete the
work, always at a rapid, but quality assured pace.
BPO Servicing Support
4
SERVICES &SOLUTIONS
Accounting Support
Our company is a one­stop shop solution for all of your
accounting and payroll needs.  We can deliver superior
results and minimize costs.
Quality Assurance
Let us help you prevent errors in production, by following
the proper regulatory and compliance guidelines, and
delivering industry standard quality for all of your
processes.
Payment Processing
Payment volume to high, customers demanding multiple
payment options?  We are happy to help you meet these
higher servicer expectations, and save on production
costs.
Data Mining
We have the expertise to accurately interpret data leads,
so that you can make informed business decisions. This
will allow you to improve your current processes, provide
better service quality and enhance customer
satisfaction. 5
SERVICES &SOLUTIONS
E­mail Correspondence
GroupOn Technologies will make it our mission to
provide your customers with the best customer service,
through our non­voice call center support. 
Front Office
Let us be the first to come in contact with your
prospective customers.  We can guarantee customer
satisfaction and sustainable, long term, productive
relationships.
Customer Service Support
We are in the business of creating satisfied customers,
simply by providing quick, effective resolutions to their
issues, at the same time representing your company in a
professional manner.
Appointment Scheduling
The first contact your customers have with your
company is often, via telephone.  Even if the company
has a highly informative website, where prospective
customers can obtain the needed information, most
customers will prefer to speak with someone directly.
 Let us be that someone, and guarantee that you never
miss out on new or additional business for your
company. 6
SERVICES &SOLUTIONS
Market Research
Market research is a must for companies, who are
venturing into new markets, or trying to stay on top of
their current market.  Let us ascertain the competition in
the market, or assist you with promotional campaigns to
enhance your sales.  Our support will also protect your
company from potential risks or loss in business.
Inbound/Outbound Sales 
GroupOn is experienced with supporting, internet retail,
catalog, and direct marketing business services for our
clients.  We understand the challenges of trying to
maximize the profit for each and every campaign.  If you
have an initiative and lack the necessary resources, we
are well equipped to handle it for you. 
7
SERVICES &SOLUTIONS
BPObenefits include:
An Abundance of skilled Resources
No need to invest any longer in expensive recruiting consultancies.  GroupOn Technologies provides
recruiting services support, so we take pride in our internal recruiting as well.  We have a very detailed and
certified Training and Development Team on hand.  All of our resources are highly skilled and well educated
in the respective business areas and are equipped to handle the business needs of companies wishing to
outsource their services.
Cost Advantages
Obviously the biggest benefit of Outsourcing your BPO services is the visible benefit of cost savings.
Companies are now able to run their production at a lower cost and a guarantee of quality efficiency.  Due to
the difference in salaries between western countries and Asia (India), the same work that is completed in the
U.S. can now be completed in India, at a fraction of the cost.  Do not misunderstand by no means, does
lower cost, mean lower standard of quality.  GroupOn Technologies takes pride in the quality of work that we
provide and we give %100 to all of our clients.  We always aim to please, and we aspire to continue growing.
8
SERVICES &SOLUTIONS
Relax and focus on the key areas of your Business
By outsourcing your services, companies gain more time and energy to focus on building their brand, or
revenue.  Now your company can invest additional time in research and development and providing higher
value and services.
Increased efficiency
When you take the big step towards outsourcing your Services and business needs to a partner like
GroupOn Technologies, you are gaining years of experience and outsourcing expertise.  We are trained in
delivering complex outsourcing projects and support.  This experience and expertise allows us to support
companies with increased productivity and efficiency.
The Time zone advantage
Not only does outsourcing BPO services save costs, but it also provides the benefit of the time zone differential.
 While your U.S. teams are home resting, GroupOn Technologies will be fast at work for you.  This allows your
company to work round the clock, business operations never stop, and customer satisfaction remains at an all
time high.
Maintaining compliance standards and U.S. regulatory Laws
Different companies follow different compliance standards, GroupOn Technologies understands the
importance of meeting compliance standards and being well versed in the necessary regulatory laws.  We
will always take the necessary precautions, when handling your business.
9
SERVICES &SOLUTIONS
Mortgage Process Outsourcing
Competent mortgage servicing dispensation has become a difficult, even impossible job for the mortgage
servicing industry.  There is a steady requirement to follow and maintain current and new government
compliance processes.  These processes create soaring costs, requirements for varying technologies and
working with a tighter budget.  Do to this resource­intensive character of mortgage servicing, outsourcing to
maintain your business standards will result in cost effectiveness, as well as additional assets for your
company.
We are dedicated to working 24/7 to ensure that round the clock service support is available to our clients and
their customers.  This leads to shorter turnaround times and less processing expenditure.  GroupOn
Technologies provides end­to­end solutions, ranging from loan boarding to lien release.  We employ a group
of extremely skilled mortgage professionals to assist with the servicing of each and every loan.
Services Include, but are not limited to:
– New Loan Set Up
– Default Management
– Quality Assurance
– Escrow Management
– Customer Service
– Collections (30­60 day)
– Credit Reporting
– Correspondence Support
10
OTHERSERVICES
GroupOn Technologies offers global customers a wide range of services among various industry verticals.
 The Knowledge Process Outsourcing (KPO) industry provides several knowledge­based solutions, such as:
– Engineering Services
– Web Application Development
– Legal Processes
– Intellectual Property
– Patent Services
– Business Research and Analytics etc…..
With such a competitive market scenario, many companies and organizations are making the choice to
outsource all of their non­core business activities.  India is known for its massive pool of talented professionals
and specialized domain workers.  We have quickly become the central hub for Knowledge Process
Outsourcing.  
11
KnowledgeProcessOutsourcing
OTHERSERVICES
GroupOn Technologies is well equipped to handle expert support in the following areas:
– Research and Development
– Business and Technical Analysis
– Learning Solutions
– Business and Market Research
– Medical Services
– Writing and Content Development
– Legal Process Outsourcing
– Data Analytics
– Training and Consultancy
12
KnowledgeProcessOutsourcingCont...
OTHERSERVICES
GroupOn Technologies is a leading service provider for Recruitment Process Outsourcing (RPO). We
recognize the importance of maintain expertise in recruitment, in an ever changing economic time. As
businesses begin adapting to change and are ready to grow further, the volume of requests for new hires
increases. Most Human Resource departments simply do not have enough bandwidth to cover all of their
company’s recruiting needs. Our RPO support Services are ready to step into your existing structure, in
order to augment the recruitment process or customize a process, specific to our need or requirement.
Services Include, but are not limited to:
– Recruitment/sourcing strategies for client­specific positions, including web advertisements, proactive
Internet sourcing, and direct sourcing of candidates.
– Candidate screening process, to include Resume/CV management, management of applications,
phone pre­screening, assessment administration, short­listing the most qualified candidates, and client
interview coordination and scheduling.
13
RecruitmentProcessOutsourcing
OTHERSERVICES
– Managing all communications within the client hiring community and with candidates throughout the hiring
process.
– Extending offers of employment to candidates, coordinating all necessary paperwork, coordinating pre­offer
logistics (background checks, drug testing, etc.) and managing the candidate rejection process.
– Conducting all post­hire activity, including the necessary paperwork, additional screening as mandated by the
client (e.g. extensive background checks, reference checks and medical examinations), candidate relocation,
and travel.
14
RecruitmentProcessOutsourcingCont...
METHODOLOGY
ANALYZE
Identification of the company goals, BPO program objectives, hiring process, workflows, recruitment team
and existing challenges. Documentation of current and recommended processes. Development of
implementation plan, time­frame and metrics.
15
IMPLEMENT
MANAGE
Introduction to team. Facilitate specialized training on the specified process model. Establish accountabilities
for company and Stratus. 
Assess and re­evaluate the BPO model to better align with the projected hiring needs of company.
Understand strategic initiatives and how the BPO will be impacted. Make proactive adjustments to improve
program and partnership.
OPTIMIZE
Directly manage and oversee the process to ensure objectives are consistently met. Involves weekly calls
with clients to review performance metrics, issues and job orders.
CONTACT US
Head Office
Marisoft-1, 6th floor, Marigold, Kalyani Nagar,
Pune, Maharashtra, India. 411014
Website
http://www.groupontechnologies.com
16
Business Inquiry
Kailash Jagtap | CEO & Managing Director
Email: chanel@groupontechnologies.com
Tel: (682) 200-6529
Chanel Khan | VP - Business Development
Email: kailash@groupontechnologies.com
Tel: (682) 224-7214

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GroupOn Technologies Corporate Presentation 2017 PDF - Completed