A presentation about interacting with news media, institutional communicators and general audiences directly, created for the CHOP Fellows at the University of Michigan, October, 2020
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Communicating Research to the Real World through News Media and More
1. Talking to
the “real world”
Kara Gavin, M.S.
IHPI Research & Policy Media Relations Manager
& Michigan Medicine Dept. of Communication
Communicating Research
Through Media & More
2. Who am I?
• Member of IHPI Communications team
and the Michigan Medicine Dept. of Communication
• Trained in biology, science writing & journalism
• Cover health care research, mental health, basic science
• 20+ years’ experience publicizing research
3. • Find & tell stories
• Handle news media inquiries
• Push stories out any way I can
What do I do?
4. Why does U-M have staff like me?
• our institution’s work should reach people who care
• our expertise can have impact
• taxpayers & policymakers who fund research
need to know what they’re paying for
• most people need science/medicine translated
• it’s easier than ever
Because…
5. You
• Papers
• Talks/posters
• Tweets/posts
• Commentaries
Comm
Staff
• U-M/Michigan Med.
• School/college
• Center/institute/dept.
The
world
• Reporters
• Policymakers
• Advocates
• Clinicians & Patients
• Funders/Donors
• Professional societies
• Industry
• General public
The U-M
communications
ecosystem
7. 1.8%
98.2%
STEM ~ 5.7M Everyone else ~310M
STEM workforce vs. US population
http://www.nsf.gov/statistics/2016/nsb20161/#/report/chapter-3/u-s-s-e-workforce-
definition-size-and-growth
8. Literacy statistics
•Average U.S. adult reading level: 8th grade
• 20% of adults: 5th grade level or below
•40% of older adults
•50% of adults from minority groups
The Partnership for Clear Health Communication
2003 National Assessment of Adult Literacy
9. Science literacy of American adults
•20% can explain how to study something scientifically
•34% can describe how to test a drug
•55% say that astrology is “not at all scientific”
•25% say that genetic modification of crop plants
could be “very” or “extremely dangerous.”
•56% say animal research is acceptable
Science and Engineering Indicators, 2014 report
10. What do they think about science?
• 89%: scientists want to make
life better for average people
• 72%: the benefits of scientific
research have strongly
outweighed the harm
• Interest, trust & belief in
public funding goes up with
education level
National Science Foundation
Science and Engineering Indicators 2018
11. What do they know?
•71%: mental illness is a medical condition that
affects the brain
•69%: a genetic code in cells helps determine
who we are
•53%: childhood vaccines are safe and
effective
•31%: life evolved through natural selection
AP poll published April 2014;
1,012 adults rated themselves extremely confident or very confident in a
scientific concept
12. Are genetically modified foods safe to eat?
Scientists: 88% Public: 37%
Should childhood vaccines be required?
Scientists: 86% Public: 68%
Is research involving animals OK?
Scientists: 89% Public: 47%
Did humans “evolve”?
Scientists: 98% Public: 65%
The survey of the general public was conducted using a probability-based sample of the adult population by landline and
cellular telephone Aug. 15-25, 2014, with a representative sample of 2,002 adults nationwide.
http://www.pewinternet.org/2015/01/29/public-and-scientists-views-on-science-and-society/
Public views vs. scientists’ views
13. Where they’re getting science info
Pew Research Center – Sept. 2017
http://www.journalism.org/2017/09/20/science-news-and-information-today/
81% watch
science-related
entertainment
media
14. Activist legislators
• Prominent officials
taking aim at ‘wasteful
spending’, industry
relationships
• Controversies,
oversight, safety lapses
• Staffers may have
little scientific
background
16. Media reporting of science
•Shares results of research –
much of it taxpayer funded
•Changes health behavior &
oversight of science
•Influences public support of scientific
initiatives and legislation
•BUT – is declining in quantity as business
model changes
17. What makes a reporter tick?
• Most serve a general audience
• Little scientific knowledge
• Need to know implications for ordinary people
• Most are on tight deadlines
• Most have little space/time to tell the story
• ALL value their independence
• You probably won’t see the questions or their story
ahead of time
18. Tips for media interactions
• Prepare three key points
• Have supporting statistics & context ready
• Use layperson’s terms & conversational tone
• Respect deadlines
• Understand the news outlet
• Assess reporter’s level of understanding
• Respect their independence
19. Pitfalls to avoid:
• Lacking a core message
• Too-casual quotes given as offhand remarks
• Wrong pitch at wrong time or to wrong place
• Getting chummy with reporters
• Assuming too much knowledge
• Speaking beyond your expertise
!
20. Use the time AHEAD of publication
The “Scout’s honor” embargo
system for research news
• Institution/journal reaches
out to reporters a few days ahead
• Reporter agrees not to publish or broadcast
results until a set date/time
• Used by all major journals &
scientific/medical societies
21. The embargo system
•Increases the newsworthiness
of research news
•Gives institutions time to prepare
text, graphics, video
•Gives reporters time to prepare
stories on complex issues, and
increases accuracy/balance
22. After a news story appears
• Thank the reporter
• Start to build a relationship for future
• Include any requests for correction or clarification if
needed
• Share their story on all available channels
• Do not re-post their stories elsewhere
• embed a link (or a shareable video)
• Re-share when opportunities arise
23. A new era of communication
• Traditional news media’s
gatekeeper role is eroding
• Big institutions are
trustworthy news sources
• Everyone is a publisher
24. Communicating in the age of…
• Patients, donors, advocates find info on their own
• Social media reaches people directly
• Visuals are vital
• Rapid response to crisis/controversy is expected
If it’s not on the Web, it doesn’t exist!
25. 25
michiganhealthlab.org
michiganhealthblog.org
“Brand journalism”
• Our own news organization
• Sharing cutting-edge research news &
clinical stories
• Aimed at professionals & public
• Jump on timely news topics quickly
• Shared on web, social media and email
• Optimized for search engine visibility
26. But there can never be
enough people like ME
to tell the public about
what people like YOU do.
27. You can communicate directly!
• Your own tweets, LinkedIn posts, website
• Grant applications
• IRB-reviewed materials
• Journals and major meetings
• Reaching scientists in other disciplines
• Talking to donors, legislators
• Public events:
Nerd Nite, Science Café, Science by the Pint, TED
29. Why do it?
• Connect with others in your field & beyond
• Raise the visibility of your work
• Share new findings, publications, news items, observations, timely links
• Engage with individuals & institutions around the world & next door
• Get the most out of conferences & events
• Raise awareness of YOU for career purposes
30. Why else? Altmetrics!
• Aggregating activity around journal articles:
• media coverage
• blog posts
• social media activity
• policy documents
• Traces links to papers & DOI mentions
• Assigns a score & percentile
• Not perfect! But getting better
31.
32. Your essentials
• A robust, updated professional
web profile
•Basic LinkedIn profile
• Google yourself/set up alert
• Know your PR person &
when you should contact us
33. Who do you call?
• Kylie Urban, Surgery, Transplant, Musculoskeletal
• Ian Demsky, Cancer
• Haley Otman, Cardiovascular, Neuro, Derm
• Kelly Malcom, Basic science, Anesthesiology, Pulmonary/Critical Care,
Infectious Disease, Urology, Pathology
• Beata Mostafavi, Peds, OB/Gyn, other pediatric topics
• Jordyn Imhoff, Endocrinology, Ophthalmology, Nephrology, Rheumatology
• Jina Sawani, GI, Oto, Radiology, Med Ed
• Nardy Baeza Bickel, Public Health
• Laura Bailey, Nursing, Pharmacy
• Kara Gavin, Gen Med, Hospital Med, Family Med, Geriatrics,
Psychiatry – and IHPI “safety net”
34. Your duty as a scientist
•Engage with laypeople of all kinds
•Speak their language
•Listen, don’t just tell
•Don’t just hope someone else will do it!
•See it as part of your career
36. • What are they looking for?
• What do they know about the topic?
• Why should they care?
• Will they understand your jargon,
acronyms, abbreviations?
Who’s Your Audience?
39. Make it clear who does what:
• A frog was swallowed.
• Fred swallowed a frog.
Avoids awkwardness:
• Eye examinations and vision tests are covered in the plan.
• This plan covers eye exams and vision tests.
Saves time:
• The application must be completed by the applicant and
received by the financial office by June 1st. (17 words)
• We must receive your application
by June 1st. (8 words)
40. Don’t be afraid of pronouns!
•Pull readers into a document and
make it relevant to them
•Reader needs to do less “translation”
•Humanizes scientists
•Let you eliminate a lot of words
•Your team = “we”
•The reader = “you”
•Define who’s who
41. Jargon
(Words that are not in the common vocabulary, or words that people
in a certain field use in a different way from how others use them)
43. Avoid:
•Undefined abbreviations & acronyms
• Spell them out, give the acronym, and use it
•Multiple terms for the same thing
• Brain tumor, brain cancer
and brain neoplasm
•Strings of nouns
•“Surface water quality protection procedures”
…and by using illustrations & glossaries
47. Testing readability
• Flesch-Kincaid readability test:
• File Options Proofing
• Show Readability Statistics.
• Define scientific terms, take them
out of the text temporarily, run
Spelling check.
• If you get a score over
8th grade, revise!
49. Place words carefully
• Keep subjects & objects
close to their verbs
• Put conditionals such as
“only” or “always” next to
words they modify
50. Short sentences & paragraphs
• More manageable,
• Less intimidating
• Avoid confusion
• White space and headings:
clues to what’s important
• One subject in each sentence
• One topic in each paragraph
• introduce your topic in the first sentence
51. What should you aim for?
• Average sentence length:
20 words
• Maximum sentence length:
40 words
• One subject per sentence,
one topic per paragraph
52. Good design helps understanding
• Use bulleted lists
• Add blank space for easy reading
• Show all items or steps in a
process
• Make a table to save words
53. DO NOT WRITE IN ALL CAPITALS.
IT IS DIFFICULT TO READ.
Instead:
Emphasize critical information by putting it in a box
Put important words/phrases in bold print
Change font color for emphasis
Increase the font size to make key info stand out
54. During the first phase of your treatment you will
be receiving chemotherapy and radiation at the
same time, this is also called “concurrent”
treatment. This phase will last for 10 weeks and
includes six weeks of treatment and a four week
break at the end. After the break you will have
an MRI and lab work done, and then may start
cyclic Temodar treatment, which is discussed in
another handout.
55. Weeks 1-5 Radiation Monday-Friday
Temodar every day
Labs/Blood draw once a week
Weeks 6-10 Break
At the end of the 10th week:
MRI and labs
Week 11 Start cyclic Temodar treatment
56. I need more help!
Resources for communicating with press & public
https://www.slideshare.net/KaraGavin
AAAS Communication Toolkit
https://www.aaas.org/resources/communication-toolkit
NIH Checklist for Communicating Science & Health to the Public:
http://michmed.org/EzD1O
Logos, photos, templates:
U-M: http://vpcomm.umich.edu/brand/home
Michigan Medicine: http://www.med.umich.edu/branding/