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Speaking
their language!
Kara Gavin, M.S.
Lead Public Relations Representative,
UMHS Dept. of Communication
Policy & Research Media Relations, IHPI
Who am I?
• Member of Michigan Medicine Dept. of Communication
• Trained in biology, science writing & journalism
• Cover health care research, mental health, basic science
• 20+ years’ experience publicizing research (U-M, BNL)
• Find & tell stories
• Handle news media inquiries
• Push stories out any way I can
What do I do?
Literacy statistics
•Average U.S. adult reading level: 8th grade
• 20% of adults: 5th grade level or below
•40% of older adults
•50% of adults from minority groups
The Partnership for Clear Health Communication
2003 National Assessment of Adult Literacy
Science literacy of American adults
•20% can explain how to study something scientifically
•34% can describe how to test a drug
•55% say that astrology is “not at all scientific”
•25% say that genetic modification of crop plants
could be “very” or “extremely dangerous.”
•56% say animal research is acceptable
Science and Engineering Indicators, 2014 report
What do they think about science?
•Over 80%: "very" or "moderately"
interested in science discoveries
•50%: the benefits of scientific
research have strongly
outweighed the harmful results
National Science Foundation
Science and Engineering Indicators 2014
What do they know?
•71%: mental illness is a medical condition that
affects the brain
•69%: a genetic code in cells helps determine
who we are
•53%: childhood vaccines are safe and
effective
•31%: life evolved through natural selection
AP poll published April 2014;
1,012 adults rated themselves extremely confident or very confident in a
scientific concept
Are genetically modified foods safe to eat?
Scientists: 88% Public: 37%
Should childhood vaccines be required?
Scientists: 86% Public: 68%
Is research involving animals OK?
Scientists: 89% Public: 47%
Did humans “evolve”?
Scientists: 98% Public: 65%
The survey of the general public was conducted using a probability-based sample of the adult population by landline and
cellular telephone Aug. 15-25, 2014, with a representative sample of 2,002 adults nationwide.
http://www.pewinternet.org/2015/01/29/public-and-scientists-views-on-science-and-society/
Public views vs. scientists’ views
An eager audience
National Science Foundation Science and Engineering Indicators 2016
Where they’re getting science info
Plus 81% watch
science-related
entertainment
media
(crime dramas,
hospital-based
shows or sci fi)
Pew Research Center – Sept. 2017
http://www.journalism.org/2017/09/20/science-news-and-information-today/
Activist legislators
• Prominent officials
taking aim at ‘wasteful
spending’, industry
relationships
• Controversies,
oversight, safety lapses
• Staffers may have
little scientific
background
1.8%
98.2%
STEM ~ 5.7M Everyone else ~310M
STEM workforce vs. US population
http://www.nsf.gov/statistics/2016/nsb20161/#/report/chapter-3/u-s-s-e-workforce-
definition-size-and-growth
Why does U-M* have staff like me?
• your work should reach people who care
• your expertise can have impact
• taxpayers & policymakers who fund research
need to know what they’re paying for
• most Americans need science translated
• it’s easier than ever
*and lots of other places too
Because…
Media reporting of science
•Shares results of research – much of it
taxpayer funded
•Changes health behavior & oversight of
science
•Influences public support of scientific
initiatives and legislation
•BUT – is declining in quantity news
business model changes
Communicating in the age of…
• The news media’s gatekeeper role is eroding
• Stories from big institutions = news articles
• Social media pushes info directly to audiences
• Patients, donors, advocates find info on their own
• Visuals are vital
• Rapid response to crisis/controversy
If it’s not on the Web, it doesn’t exist!
But there can never be
enough people like ME
to tell the public about
what people like YOU do.
You can communicate directly!
• Your own tweets, LinkedIn posts, website
• Grant applications
• IRB-reviewed materials
• Journals and major meetings
• Reaching scientists in other disciplines
• Talking to donors, legislators
• Public events:
Nerd Nite, Science Café, Science by the Pint, TED
So…
how about
some tips?
• What are they looking for?
• What do they know about the topic?
• Why should they care?
• Will they understand your jargon, acronyms,
abbreviations?
Who’s Your Audience?
Logical
organization
“You” and
other
pronouns
Active voice
Common,
everyday
words
Short
sentences,
short
paragraphs
Easy-to-read
design
features
Communicating with the public
Passive
voice
Jargon
(Words that are not in the common vocabulary, or words that people
in a certain field use in a different way from how others use them)
Use common words
YES!
Use
Help
Method
Needs
Limits
NO!
Utilize
Facilitate
Methodology
Necessitates
Parameters
If you can’t
avoid it,
EXPLAIN it!
Does it pass the Dinner Table Test?
Testing readability
• Flesch-Kincaid readability test:
• File  Options  Proofing
• Show Readability Statistics.
• Define scientific terms, take them
out of the text temporarily, run
Spelling check.
• If you get a score over
8th grade, revise!
I need more help!
Resources for communicating with press & public
https://www.slideshare.net/KaraGavin
NIH Checklist for Communicating Science & Health to the Public:
http://michmed.org/EzD1O
Logos, photos, templates:
U-M: http://vpcomm.umich.edu/brand/home
Mich Med: http://www.med.umich.edu/branding/
Your duty as a scientist
•Engage with laypeople of all kinds
•Speak their language
•Listen, don’t just tell
•Don’t just hope someone else will do it!
•See it as part of your career

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Speaking their language!

  • 1. Speaking their language! Kara Gavin, M.S. Lead Public Relations Representative, UMHS Dept. of Communication Policy & Research Media Relations, IHPI
  • 2. Who am I? • Member of Michigan Medicine Dept. of Communication • Trained in biology, science writing & journalism • Cover health care research, mental health, basic science • 20+ years’ experience publicizing research (U-M, BNL)
  • 3. • Find & tell stories • Handle news media inquiries • Push stories out any way I can What do I do?
  • 4. Literacy statistics •Average U.S. adult reading level: 8th grade • 20% of adults: 5th grade level or below •40% of older adults •50% of adults from minority groups The Partnership for Clear Health Communication 2003 National Assessment of Adult Literacy
  • 5. Science literacy of American adults •20% can explain how to study something scientifically •34% can describe how to test a drug •55% say that astrology is “not at all scientific” •25% say that genetic modification of crop plants could be “very” or “extremely dangerous.” •56% say animal research is acceptable Science and Engineering Indicators, 2014 report
  • 6. What do they think about science? •Over 80%: "very" or "moderately" interested in science discoveries •50%: the benefits of scientific research have strongly outweighed the harmful results National Science Foundation Science and Engineering Indicators 2014
  • 7. What do they know? •71%: mental illness is a medical condition that affects the brain •69%: a genetic code in cells helps determine who we are •53%: childhood vaccines are safe and effective •31%: life evolved through natural selection AP poll published April 2014; 1,012 adults rated themselves extremely confident or very confident in a scientific concept
  • 8. Are genetically modified foods safe to eat? Scientists: 88% Public: 37% Should childhood vaccines be required? Scientists: 86% Public: 68% Is research involving animals OK? Scientists: 89% Public: 47% Did humans “evolve”? Scientists: 98% Public: 65% The survey of the general public was conducted using a probability-based sample of the adult population by landline and cellular telephone Aug. 15-25, 2014, with a representative sample of 2,002 adults nationwide. http://www.pewinternet.org/2015/01/29/public-and-scientists-views-on-science-and-society/ Public views vs. scientists’ views
  • 9. An eager audience National Science Foundation Science and Engineering Indicators 2016
  • 10. Where they’re getting science info Plus 81% watch science-related entertainment media (crime dramas, hospital-based shows or sci fi) Pew Research Center – Sept. 2017 http://www.journalism.org/2017/09/20/science-news-and-information-today/
  • 11. Activist legislators • Prominent officials taking aim at ‘wasteful spending’, industry relationships • Controversies, oversight, safety lapses • Staffers may have little scientific background
  • 12. 1.8% 98.2% STEM ~ 5.7M Everyone else ~310M STEM workforce vs. US population http://www.nsf.gov/statistics/2016/nsb20161/#/report/chapter-3/u-s-s-e-workforce- definition-size-and-growth
  • 13. Why does U-M* have staff like me? • your work should reach people who care • your expertise can have impact • taxpayers & policymakers who fund research need to know what they’re paying for • most Americans need science translated • it’s easier than ever *and lots of other places too Because…
  • 14. Media reporting of science •Shares results of research – much of it taxpayer funded •Changes health behavior & oversight of science •Influences public support of scientific initiatives and legislation •BUT – is declining in quantity news business model changes
  • 15. Communicating in the age of… • The news media’s gatekeeper role is eroding • Stories from big institutions = news articles • Social media pushes info directly to audiences • Patients, donors, advocates find info on their own • Visuals are vital • Rapid response to crisis/controversy If it’s not on the Web, it doesn’t exist!
  • 16. But there can never be enough people like ME to tell the public about what people like YOU do.
  • 17. You can communicate directly! • Your own tweets, LinkedIn posts, website • Grant applications • IRB-reviewed materials • Journals and major meetings • Reaching scientists in other disciplines • Talking to donors, legislators • Public events: Nerd Nite, Science Café, Science by the Pint, TED
  • 19. • What are they looking for? • What do they know about the topic? • Why should they care? • Will they understand your jargon, acronyms, abbreviations? Who’s Your Audience?
  • 22. Jargon (Words that are not in the common vocabulary, or words that people in a certain field use in a different way from how others use them)
  • 24. If you can’t avoid it, EXPLAIN it!
  • 25. Does it pass the Dinner Table Test?
  • 26. Testing readability • Flesch-Kincaid readability test: • File  Options  Proofing • Show Readability Statistics. • Define scientific terms, take them out of the text temporarily, run Spelling check. • If you get a score over 8th grade, revise!
  • 27. I need more help! Resources for communicating with press & public https://www.slideshare.net/KaraGavin NIH Checklist for Communicating Science & Health to the Public: http://michmed.org/EzD1O Logos, photos, templates: U-M: http://vpcomm.umich.edu/brand/home Mich Med: http://www.med.umich.edu/branding/
  • 28. Your duty as a scientist •Engage with laypeople of all kinds •Speak their language •Listen, don’t just tell •Don’t just hope someone else will do it! •See it as part of your career