UX Career Paths by Karen Donoghue, Principal, HumanLogic

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UX Career Paths by Karen Donoghue, HumanLogic - presented on 9/19/2020 at the Women in Tech @ Tufts Conference On September 19, 2020, Tufts Dept of Computer Science alum Karen Donoghue gave a presentation about User Experience (UX) Career Paths at the fourth annual Women in Tech 2020 Conference at Tufts University. WIT 2020 was Tufts fourth annual conference celebrating women and non-binary individuals in technology and the audience was primarily students in Computer Science and Engineering. The conference was held virtually. Karen Donoghue's talk covered her work in advanced device design, IoT UX and platform design. She also spoke about combining a design career with entrepreneurship, covering the launch of Local Haze, a global air quality monitoring application that she has released for the iPhone. Karen’s talk also covered disciplines related to the current practice of UX, including Product Management and Engineering. She covered answers to questions including: - What is UX in the real world? - What is the relationship of UX to Product Management and Engineering? - How are the blurring lines between the disciplines of UX, PM and Engineering impacting practitioners’ roles and responsibilities? After completing her talk, Karen answered questions from the audience about preparing for careers in UX design and product development. For more information please visit https://humanlogic.com/ Photos are used by permission.

Technology

TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
Host:
Karen Donoghue, Principal, HumanLogic
UXCAREERPATHS

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-Tufts Computer Science alum, taught in CS dept
-MIT Media Lab alum
-I run my own user experience design practice HumanLogic
-Design and release my own mobile products
-Long career in technology in UX including Software
Engineering & Product
-Published author
HI,I’MKAREN

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-Envisioning products from the point of view of the end user
-User-Centered Design (UCD)
-Designing new products or improving existing ones
WHATISUSEREXPERIENCE(“UX”)?

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
SHIPI DESIGN, BUILD & SHIP PRODUCTS

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
Personal
CorporatePersonal Corporate

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
UNIQSTMP
-Investigation of gesture interaction
-Content customization

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-Crowdsourced air quality data
-Sensors located worldwide
-Conﬁdence ratings for accuracy
LOCALHAZE

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
MYCAREERPATH
UISOFTWARE
ENGINEERING
BS in CS Master of Science
UXPRACTICE&
ENTREPRENEURSHIP

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
WHATISUXINTHEREALWORLD?

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
BALANCEBETWEEN INTERESTS

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
BUSINESS USERS
TECH

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
BUSINESS
TECH
USERS
UXISHERE

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-User Experience (UX) Practice
-Product Management (PM)
-Engineering
UXCAREERS

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-User Experience Design
-Interaction Design
-User Experience Research
(UXR)
-Visual Design
-Product Design
UXPRACTICE
-Motion Design
-UX Engineer - e.g. front end
development (Prototyper)
-Branding
-Content Strategy
-“Growth” UX Designer (new)

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-Phones
-Laptops & Tablets
-Phablets
-Robots
-Pens
-Glasses
-Watches and other worn devices
MANYFORMFACTORSINUX

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-Requirements
-Understand the “Who”, “What” and “Why” for a product
-Communicate the vision to the design and engineering
teams
-Prioritize features, releases, ship product, etc.
PRODUCTMANAGEMENT

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-Front end developer
-UI Engineer
-Hardware Engineer
-Quality Engineer
-DevOps Engineer
-DesignOps (“Design Operations”)
ENGINEERING

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
PM UX
ENG

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
UXISHERE
PM UX
ENG

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-Good listening & observational skills
-Knowing how to ask good questions
-Awareness of biases
-Understanding metrics
CORESKILLSTHATUXPROFESSIONALSNEED?
CHAUNCEY WILSON
UX Consultant/UX Architect
WilDesign Consulting

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-Managing ethical concerns that will face UX researchers and
designers
-Understanding the relationship of UX to Product Management
and Engineering
-Navigating blurring lines between the disciplines of UX, PM
and Engineering - impacting practitioners’ roles and
responsibilities
-Remote collaboration with teams and users
THEFUTUREOFUX

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-“Up until recently those of us in the tech industry have viewed
the disciplines of UX, engineering, etc as separate functions,
where one hands oﬀ to the next…”
-“As digital and physical merge, it's important for UX designers
to think about the seamless integration while enabling a
natural interaction to take place (via touch, gesture, voice,
etc).”
OBSERVATIONS
JOHN BARTUCCI, Vice President Connected Products, The Master Lock Company

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-“I see UX increasingly as synonymous with Product Design,
and see Product Management and Product Design under one
Product Experience umbrella.”
OBSERVATIONS
BOB GOODMAN, SVP of PRODUCT, VIRGIN PULSE

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-Spend time with end users
-Observe how they use the product
-Identify problems and propose solutions
UXRESEARCH(UXR)

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
Photo: Robert McCarthy

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
-Many areas of UX discipline including industry and research
-Lots of demand for UX
-Flexibility to move to other areas of business
-It’s a practice - the more you practice UX the more you improve
your skills!
UXCAREERS

KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020
Karen Donoghue, Principal, HumanLogic
karen@humanlogic.com
@karendonoghue
QUESTIONS?
TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020

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UX Career Paths by Karen Donoghue, Principal, HumanLogic

1. TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 Host: Karen Donoghue, Principal, HumanLogic UXCAREERPATHS

2. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -Tufts Computer Science alum, taught in CS dept -MIT Media Lab alum -I run my own user experience design practice HumanLogic -Design and release my own mobile products -Long career in technology in UX including Software Engineering & Product -Published author HI,I’MKAREN

3. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -Envisioning products from the point of view of the end user -User-Centered Design (UCD) -Designing new products or improving existing ones WHATISUSEREXPERIENCE(“UX”)?

4. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 SHIPI DESIGN, BUILD & SHIP PRODUCTS

5. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020

6. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020

7. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020

8. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 Personal CorporatePersonal Corporate

9. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020

10. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 UNIQSTMP -Investigation of gesture interaction -Content customization

11. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -Crowdsourced air quality data -Sensors located worldwide -Conﬁdence ratings for accuracy LOCALHAZE

12. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 MYCAREERPATH UISOFTWARE ENGINEERING BS in CS Master of Science UXPRACTICE& ENTREPRENEURSHIP

13. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 WHATISUXINTHEREALWORLD?

14. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 BALANCEBETWEEN INTERESTS

15. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 BUSINESS USERS TECH

16. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 BUSINESS TECH USERS UXISHERE

17. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -User Experience (UX) Practice -Product Management (PM) -Engineering UXCAREERS

18. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -User Experience Design -Interaction Design -User Experience Research (UXR) -Visual Design -Product Design UXPRACTICE -Motion Design -UX Engineer - e.g. front end development (Prototyper) -Branding -Content Strategy -“Growth” UX Designer (new)

19. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -Phones -Laptops & Tablets -Phablets -Robots -Pens -Glasses -Watches and other worn devices MANYFORMFACTORSINUX

20. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -Requirements -Understand the “Who”, “What” and “Why” for a product -Communicate the vision to the design and engineering teams -Prioritize features, releases, ship product, etc. PRODUCTMANAGEMENT

21. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -Front end developer -UI Engineer -Hardware Engineer -Quality Engineer -DevOps Engineer -DesignOps (“Design Operations”) ENGINEERING

22. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 PM UX ENG

23. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 UXISHERE PM UX ENG

24. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -Good listening & observational skills -Knowing how to ask good questions -Awareness of biases -Understanding metrics CORESKILLSTHATUXPROFESSIONALSNEED? CHAUNCEY WILSON UX Consultant/UX Architect WilDesign Consulting

25. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -Managing ethical concerns that will face UX researchers and designers -Understanding the relationship of UX to Product Management and Engineering -Navigating blurring lines between the disciplines of UX, PM and Engineering - impacting practitioners’ roles and responsibilities -Remote collaboration with teams and users THEFUTUREOFUX

26. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -“Up until recently those of us in the tech industry have viewed the disciplines of UX, engineering, etc as separate functions, where one hands oﬀ to the next…” -“As digital and physical merge, it's important for UX designers to think about the seamless integration while enabling a natural interaction to take place (via touch, gesture, voice, etc).” OBSERVATIONS JOHN BARTUCCI, Vice President Connected Products, The Master Lock Company

27. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -“I see UX increasingly as synonymous with Product Design, and see Product Management and Product Design under one Product Experience umbrella.” OBSERVATIONS BOB GOODMAN, SVP of PRODUCT, VIRGIN PULSE

28. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -Spend time with end users -Observe how they use the product -Identify problems and propose solutions UXRESEARCH(UXR)

29. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 Photo: Robert McCarthy

30. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 Photo: Robert McCarthy

31. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 -Many areas of UX discipline including industry and research -Lots of demand for UX -Flexibility to move to other areas of business -It’s a practice - the more you practice UX the more you improve your skills! UXCAREERS

32. KAREN DONOGHUE | HUMANLOGIC.COM TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020 Karen Donoghue, Principal, HumanLogic karen@humanlogic.com @karendonoghue QUESTIONS? TUFTS UNIVERSITY WOMEN IN TECH CONFERENCE 2020

UX Career Paths by Karen Donoghue, Principal, HumanLogic

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UX Career Paths by Karen Donoghue, Principal, HumanLogic