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Clarity First - You
2
Clarity:
What it is
Why you need it
How to get it
www.clarityfirstbook.com
www.clarityfirstquiz.com
Clarity First Summer Webinar Series
3
www.TKMG.com/webinars + YouTube, Vimeo, and Slideshare
1 2
3 4
4
COHERENCE
PRECISION
ELEGANCE
5
PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM
SOLVING
PURSING ORGANIZATIONAL CLARITY:
THE FIVE P’S
www.clarityfirstbook.com
www.clarityfirstquiz.com
6
…YOU
Organizational clarity begins with…
7
© 2018 Karen Martin | clarityfirstbook.com
CLARITY TAXONOMY
Consistently pursues clarity
as both information provider
and information recipient
CLARITY PURSUER
Type 1: Intentional deceit
Type 2: Strategic ambiguity
Type 3: Willful ignorance
CLARITY AVOIDER
Type 1: Unaware
Type 2: Aware; cannot perceive value
CLARITY BLIND
© 2018 Karen Martin | clarityfirstbook.com | pp. 221-226
9
What is your primary mode of operating?
© 2018 Karen Martin | clarityfirstbook.com | pp. 221-226
10
11
Clarity First, p. 9
12
Benefits of Operating with Clarity
• Faster to accomplish tasks
• Easier to accomplish tasks well
• Less psychic energy required
• Builds confidence
• Builds trust
13
14
Percent Complete & Accurate (%C&A)
1 2 3
80% 95%50%
15
Rework: Correct or Add or Clarify
16
17
18
19
Do you communicate with clarity? Do you listen for clarity?
21
22
22
23
23
You have a right—and a duty—to ask for clarity.
24
25
Primary Modes of Information Provision
• Written
• Verbally
• Non-verbally
26
© 2018 Karen Martin | clarityfirstbook.com
Clarity First: Communication Pathways (Chapter 7)
27
Clarity First: Communication Pathways (Chapter 7)
© 2018 Karen Martin | clarityfirstbook.com
Write Clearer Emails
28
1. Purpose: FYI or request?
• If FYI – why does this matter to the recipients?
• If request – for information, decision, or action?
2. Background (Concise! Relevant information only)
3. Repeat “the ask”
4. Formatting – numbered sections, bold topics, use
color font or highlighting to emphasize important
information
29
Clear Email Tip #1:
State the purpose of the email, then provide details
30
Clear Email Tip #2:
Number your items, include a topic, add space
31
Clear Email Tip #3:
Highlight Actions/Decisions the Recipient Needs to Take
32
www.clarityfirstbook.com
Chapter 6, pp. 168-209© 2018 TKMG, Inc. All rights reserved.
P D S A
33
34
Clarifying Questions via Humble Inquiry
35
• Curiosity vs. judgement
• Open-ended
• What? How? (best)
• Who? When? Which? (when needed)
• Why? (be careful)
• One question at a time
• Avoid leading questions
© 2018 Karen Martin | clarityfirstbook.com
36
Mindfulness:
The Key to Operating with Clarity
Paying attention—purposefully
and nonjudgmentally—in the
present moment.
37
THE
CLARITY
PAUSE
38
Introduction to
Mindfulness Meditation:
Clarity First, pp. 276-279
39
Metacognition
met·a·cog·ni·tion:
medəˌkäɡˈniSH(ə)n
noun
Awareness and
understanding of one’s
own thought processes
40
Clarity and YOU
41
Y O U
M A T T E R
Your Clarity Action Plan
42
1. One thing you will do more of:
_____________________________________
2. One thing you will start doing:
_____________________________________
3. One thing you will stop doing:
_____________________________________
43
43
44
www.clarityfirstbook.com
www.clarityfirstquiz.com
What could you
accomplish with
greater clarity?

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