2 Clarity: What it is
Why you need it How to get it www.clarityfirstbook.com www.clarityfirstquiz.com

Clarity First Summer Webinar Series
3 www.TKMG.com/webinars + YouTube, Vimeo, and Slideshare 1 2 3 4

4
COHERENCE
PRECISION
ELEGANCE

5 PURPOSE PRIORITIES PROCESS PERFORMANCE
PROBLEM SOLVING PURSING ORGANIZATIONAL CLARITY: THE FIVE P’S www.clarityfirstbook.com www.clarityfirstquiz.com

6 …YOU Organizational clarity begins
with…

7 © 2018 Karen Martin
| clarityfirstbook.com

CLARITY TAXONOMY Consistently pursues clarity
as both information provider and information recipient CLARITY PURSUER Type 1: Intentional deceit Type 2: Strategic ambiguity Type 3: Willful ignorance CLARITY AVOIDER Type 1: Unaware Type 2: Aware; cannot perceive value CLARITY BLIND © 2018 Karen Martin | clarityfirstbook.com | pp. 221-226

9 What is your primary
mode of operating? © 2018 Karen Martin | clarityfirstbook.com | pp. 221-226

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11
Clarity First, p. 9

12 Benefits of Operating with
Clarity • Faster to accomplish tasks • Easier to accomplish tasks well • Less psychic energy required • Builds confidence • Builds trust

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14

Percent Complete & Accurate (%C&A)
1 2 3 80% 95%50% 15 Rework: Correct or Add or Clarify

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Do you communicate with clarity?
Do you listen for clarity?

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You have a right—and a
duty—to ask for clarity. 24

25 Primary Modes of Information
Provision • Written • Verbally • Non-verbally

26 © 2018 Karen Martin
| clarityfirstbook.com Clarity First: Communication Pathways (Chapter 7)

27 Clarity First: Communication Pathways
(Chapter 7) © 2018 Karen Martin | clarityfirstbook.com

Write Clearer Emails 28 1.
Purpose: FYI or request? • If FYI – why does this matter to the recipients? • If request – for information, decision, or action? 2. Background (Concise! Relevant information only) 3. Repeat “the ask” 4. Formatting – numbered sections, bold topics, use color font or highlighting to emphasize important information

29 Clear Email Tip #1:
State the purpose of the email, then provide details

30 Clear Email Tip #2:
Number your items, include a topic, add space

31 Clear Email Tip #3:
Highlight Actions/Decisions the Recipient Needs to Take

32 www.clarityfirstbook.com Chapter 6, pp.
168-209© 2018 TKMG, Inc. All rights reserved. P D S A

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Clarifying Questions via Humble Inquiry
35 • Curiosity vs. judgement • Open-ended • What? How? (best) • Who? When? Which? (when needed) • Why? (be careful) • One question at a time • Avoid leading questions © 2018 Karen Martin | clarityfirstbook.com

36 Mindfulness: The Key to
Operating with Clarity Paying attention—purposefully and nonjudgmentally—in the present moment.

37
THE
CLARITY
PAUSE

38 Introduction to Mindfulness Meditation:
Clarity First, pp. 276-279

39 Metacognition met·a·cog·ni·tion: medəˌkäɡˈniSH(ə)n noun
Awareness and understanding of one’s own thought processes

40
Clarity and YOU

41 Y O U M
A T T E R

Your Clarity Action Plan 42
1. One thing you will do more of: _____________________________________ 2. One thing you will start doing: _____________________________________ 3. One thing you will stop doing: _____________________________________

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44 www.clarityfirstbook.com www.clarityfirstquiz.com What could
you accomplish with greater clarity?