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Metrics-Based Process Mapping Summary Metrics Kaizen Events in Office & Service Environments (Part 2 of 2)

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Metrics-Based Process Mapping
Summary Metrics
Metric
Total Process
Time (timeline)
Total Lead Time
% Activity
Rolled First
Pass Yield
Total PT
(all steps)
Labor
requirements

Freed capacity

Current State

Projected
Future State

Projected %
Improvement

Published in: Business

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