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Kaizen Commandments
 The team starts and ends the day together.
 Being on time is critical.
 The team stays 100% committed and 100% focused.
 No interruptions.
 All wireless devices on silent mode or off. No vibration.
 Rank has no privilege.
 Finger-pointing has no place.
 No veto power from outside the team.
 No silent objectors. Don’t leave in silent disagreement.
 Seek the wisdom of ten, rather than the knowledge of one.
 The current process isn’t “broken”; it needs improvement.
 It’s okay and encouraged to disagree; it’s not okay to be
© 2009 Karen Martin & Associates


Published in: Business