To skip introductory material, FF to 03:41.
Accompanying slides: http://www.slidesha.re/10Ytxbt
To purchase the book: http://www.bit.ly/TOObk
A fundamental lack of CLARITY is often at the root of inefficient processes, errors, poor decisions, and mistrust across the organization. Worse, it’s one of the reasons why improvement approaches don’t produce greater results and why organizational performance often lags behind desired targets.
Gaining awareness about how often we create and tolerate ambiguity is the first step to making the
necessary behavioral changes across organizations.
In this webinar, you’ll learn not only how to recognize this insidious problem, but also how to change your organization’s course so that clear information that people can act upon and the unvarnished truth becomes the rule rather than the exception.
Outstanding organizations operate this way. So can you.