Since Mike Osterling and I released our latest book,
Value Stream Mapping, we've received a lot of questions about which level of mapping--value stream vs. process--people should opt for and why/when. We've also continued to hear people claim that value stream mapping team members should include the front-line staff. Not so.
In this webinar, I answer the question and discuss the similarities and differences between the various levels of mapping. At the end of the webinar, you'll have greater confidence about which mapping technique to use, based on the improvement need.
For additional reading: http://bit.ly/VSM-AMZ and http://bit.ly/MBPM-AMZ. (Note: MBPM is priced high because it includes an extensive Excel tool to document maps and auto-calculate results.)