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Outpatient Imaging Projected Results Metric Value Stream Mapping in Office & Service Setttings

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Outpatient Imaging
Projected Results

Metric

Current
State

Projected
%
Future State Improvement

Lead Time

32.5 hrs

11.3 hrs

65%

Process Time
Percent Activity
Rolled First
Pass Yield
# Macro Steps
Tech turnover
(annual)

56 mins
2.9%

43 mins
6.3%

23%
117%

29%

40%

38%

14

11

21%

100%

25%

75%

Note: Freed capacity (PT reductions) allowed the organization to earn
$500,000 additional annual revenue with no additional headcount
© 2010 Karen Martin & Associates

22

Published in: Business, Technology
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