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Improvement Roles Strategic Who? Accountability Value Stream Mapping in Office & Service Setttings

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Improvement Roles

Strategic

Who?

Accountability

Tool

Leadership

“What has to happen”

Value Stream
Mapping

“How it will happen”

Kaizen Events,
Just-do-its,
and Projects

Tactical

Middle
Management
Workforce

© 2010 Karen Martin & Associates

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Published in: Business, Technology
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