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Repair Value Stream
Findings and Projected Results

Metric
Lead Time
(request to invoice)

Process Time
% Activity

Rolled First
Pass Yield
Parts store
trip required

© 2010 Karen Martin & Associates

Projected
Projected %
Current State
Future State Improvement
10.8 days

4.3 days

60.2%

5.9 hours

5.1 hours

13.6%

6.8%

14.8%

117.6%

1.1%

45.4%

4027.3%

40%

10%

75%

77

Published in: Business, Technology
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