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Common Differences - Manufacturing vs. Value Stream Mapping in Office & Service Setttings

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Common Differences - Manufacturing vs. Office VSMs
Manufacturing

Office

Upper right

Center

Upper left

None

“The thing” we’re
following

Raw material, subassemblies, finished goods

Paper, verbal, and
electronic Information

Information Flow

More structured /
formalized I.T. systems

Multiple I.T. systems and
work-arounds

Multiple points across VSM

Work not scheduled

Yes

Sometimes

Inventory triangle

In-bin (if preferred)

First Pass Yield (FPY)

Percent Complete &
Accurate (%C&A)

Takt Time

Typically can be applied

Only applicable with
dedicated resources

LT determination for
each block

Based on WIP between
process blocks

Based on a single item
passing through

Customer icon
Supplier icon

Schedule notification
Material flow (via
hollow arrow)
WIP icon
Quality Metric

Published in: Business, Technology
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