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Learning Objectives Participants will learn: Value Stream Mapping in Office & Service Setttings

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Learning Objectives
Participants will learn:










What a Value Stream Map is – and what it is not.
Best practices for holding a Value Stream Mapping
activity.
How to define office & service product families.
Step-by-step approach for creating current and future
state maps.
Key differences between manufacturing and
office/service VMSs.
How to create an implementation plan from the future
state VSM.

© 2010 Karen Martin & Associates

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Published in: Business, Technology
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