3. Code of Conduct
As event and experience organizers, we seek to provide a respectful, friendly, professional experience for
everyone, regardless of gender, sexual orientation, physical appearance, disability, age, race or religion.
We do not tolerate any behavior that is degrading to any gender, race, sexual orientation, or disability, or any
behavior that would be deemed harassment or discrimination.
Individuals are responsible for knowing and abiding by our standards and we encourage everyone to assist in
creating a welcoming and safe environment. Please report any concerns, suspicious or disruptive activity or
behavior to the organizing team, so that we can address the issue immediately.
More information can be found on the CollabDays Benelux website at
https://www.collabdays.org/2020-benelux-online/about/
4. Karoliina Kettukari
Queen of Teams user adoption
Leading Modern Work with Microsoft 365 @ Meltlake
Co-organiser @ Teams Community Finland #TeamsFI
Host @ ACM Teams Europe
@kettukari
5. @kettukari CollabDays BeNeLux 24.10.
High up in the hierarchy – in one way or
another
Responsible for strategic choices and
actions in the company
Delegation instead of execution
Managers or management
board in this session
6. @kettukari CollabDays BeNeLux 24.10.
• E-mail heavy
• Delegation
• Networking, stakeholders
• Secretaries & assistants
• Change is constant
How does top management
work differ from other
knowledge workers?
7. @kettukari CollabDays BeNeLux 24.10.
Well, it depends...
How do you reach the top
management?
• Direct contact
• Networking
• Step by step
8. @kettukari CollabDays BeNeLux 24.10.
Find out What’s in it for me?
Gifs or emojis Using mobile or
tablet for work
Reaching
strategic goals
10. @kettukari CollabDays BeNeLux 24.10.
Demo screenshot:
Finding out What’s in it for me
via
utilising Lean Service Creation
and Design Thinking methods
11. @kettukari CollabDays BeNeLux 24.10.
Extra: Find out where’s the
Return On Investment in Teams?
Meetings each week
Time saved every week by improved
collaboration and communication
2 710 000 $ Overall net benefit over three years
-18,9%
-4 h
88% ”Having all of our solutions in one place
saves time” 1 to 8 hours per week
Forrester 2019
Don’t forget the employee experience!
12. @kettukari CollabDays BeNeLux 24.10.
Train the managers
1 on 1 Short team
sessions
Concrete strategic
use cases
Time and context are an essence
15. @kettukari CollabDays BeNeLux 24.10.
Find out
WIIFM
Calculate the
ROI
Train in three
phases
Don’t forget
the secretaries
Summary:
How to get your management board to Teams?
17. Futurice: Lean Service Creation
Harward Business Review 2020
A C-suite Blueprint for Empowering Firstline
Workers
Forrester 2019
The Total Economic Impact™ Of Microsoft
Teams
Gartner 2019
Implementing Office 365