1. Selling is an art form . Learn how to make your own masterpiece!

2. Definition of Sales: Selling is listening, not talking Selling is asking, not telling.

9. Effective Listening is Essential for Effective Selling If you listen, really listen, you will be miles ahead of 99% of the rest of the world. And good listening is essential if you want to be good at selling.

14. Confidence: You must earn it. The benefits of confidence 1. Confident people succeed 2. People like to associate with confident individuals 3. You feel better about yourself. 4. Others respect your knowledge or ability. 5. You grow-you move forward rather then falling back

16. It is extremely difficult to sell a product you do not believe in. You are a salesperson, not a con artist. Do not confuse confidence with aggressiveness. Do not steamroller the prospect! Think positively! Remember that the key to self-confidence must come from within yourself.

17. The use of questions in selling.

19. Overcoming Objections

22. Goal Setting & Time Management

25. The Art of Closing

31. Last Thoughts from Hal Becker: Make Selling Fun. Give it your best and most enthusiastic effort every day. If you do that, you can be the best!