HR Critical Realities Headlines - HRN Spring - London March 16

3/17/2016 1© Copyright Fosway Group Limited. All Rights Reserved.
HR in Europe:
Critical Realities Research
David Perring, Director of Research / david.perring@fosway.com / @davidperring
in association with

Overview / Context
Rapid Walkthrough of Key Research Headlines
• Including … overall drivers, HR Tech, Cloud, Analytics
Next Steps …

A EUROPEAN ENTERPRISE PERSPECTIVE

EUROPEAN INSIGHTS - BUT WITH A TRULY GLOBAL INFLUENCE

What did they tell us?
HR

CENTRALISED HR – IS NOT THE DOMINANT OPERATING MODEL

EUROPEAN HR - OPERATING IN PERFORMANCE AND PROFITABILITY FOCUSED
ORGANISATIONS

The same level as
Improving
Customer
Satisfaction &
Service Quality
see
Business
Agility
as a
Major Challenge
44%
EUROPEAN HR – KEY BUSINESS CHALLENGES

European HR’s Top Priority as an HR
Organisation is to be a Strategic
Business Partner (Still No. 1)53%
40% Improving Employee Engagement (up 12% from 2014)
40% Increasing the Consistency of HR Processes
40% Better Leadership & Management
34% Enhancing the Talent Pipeline
30% Improving HR Service Quality and Provision
HR’S TOP HR PRIORITIES

1. High
Quality
Data &
Analytics
2. Quality
HR Systems
3. Next Gen
Technologies
4. Integration of HR
& Business Systems
5. HR
Influencing
Skills
but.. Outsourcing HR Processes
only seen as Critically or Very Important for
<20% of respondents
TOP 5 LEVERS
for Future
Success
of European HR
Operations
41% Critically
Important
70% Critically
or Very
Important
85% Critically
or Very
Important
38% Critically
Important
89% Critically
or Very
Important
37% Critically
Important
73% Critically
or Very
Important
79% Critically
or Very
Important
27% Critically
Important
24% Critically
Important

EMPLOYEE ENGAGEMENT IS THE LEADING MEASURE OF SUCCESS FOR HR
STRATEGY 2015-16

FUTURE SUCCESS = CHANGING HR ?

FUTURE INVESTMENT IN HR
#1 HR Tech & Innovation #2 Develop HR Expertise

HR HEADCOUNT IS THE BIGGEST FOCUS FOR
REDUCING INVESTMENT IN HR

Research Insights
What about
HR Technology?

FRAGMENTED HR SYSTEMS APPROACH

The HIGHEST LEVELS OF HR TECH
CONSISTENCY ARE FOUND IN

LEAST CONSISTENCY IN HR TECH

SIGNIFICANT OPPORTUNITY AND RISKS FOR VENDORS OVER THE
NEXT 3 YEARS…

MAJOR SHIFTS IN HR TECH ON THE WAY…

PAYROLL CLEARLY MOST SENSITIVE HR SOLUTION…

THE SUPPLIER WAKE UP CALL!

User
Experience
is the most
Critical
Driver for
changing HR Tech
44%

“IT’S NOT YOU, IT’S THE USER EXPERIENCE!”

HOW SATISFIED ARE C-SUITE WITH YOUR HR SYSTEMS?
 Extremely Satisfied
 Very Satisfied
 SOME WHAT SATISFIED
 Not Satisfied

Research Insights
What about Cloud?

GROWING IMPORTANCE & DARK CLOUDS FOR CLOUD ADOPTION

HR SOLUTIONS MOST LIKELY TO BE DEPLOYED IN
THE CLOUD?

HR CLOUD - NOT FOR PAYROLL!
Payroll
- Active in the Cloud 17%
- Moving to the Cloud 6%
- Planning to Move to the Cloud 12%
- Not Applicable 65%

MAIN BENEFITS OF CLOUD HR?

THE MAJOR CHALLENGES OF MOVING HR SYSTEMS TO THE CLOUD
32%
Managing
Solution
Flexibility

THE MAJOR CHALLENGES OF MOVING HR SYSTEMS TO THE CLOUD
Lack of customisation and
alignment to our organisation
Influence over future
Roadmap
Systems Performance
Security, Disaster Recovery

Research Insights
What about Analytics?

HOW MUCH OF A PRIORITY IS HR ANALYTICS TO
YOUR ORGANISATION

KEY DRIVERS FOR ANALYTICS
76% Major
Driver is to
Enable HR to be a
stronger strategic
business partner

WHERE ARE YOU USING HR ANALYTICS TODAY?

WHERE ARE YOU PLANNING TO USE ANALYTICS NOW?

WHERE ARE YOU PLANNING TO USE HR ANALYTICS NOW?

WHERE WILL YOU BE USING ANALYTICS?
TODAY + TOMORROW?

THE BIGGEST CHALLENGES TO TAKING HR ANALYTICS
FORWARD IN YOUR ORGANISATION?

Nearly 90%
SEE LACK OF SKILLED
RESOURCES AS A
CHALLENGE
IN PROGRESSING WITH HR
ANALYTICS IN THEIR
ORGANISATION

85% SEE
CURRENT
SOLUTION
AS A
CHALLENGE
IN PROGRESSING
WITH HR ANALYTICS

LOW INVESTMENT IN
ANALYTICS
is a challenge for
nearly
80%

>80% see
Lack of Data
Integration across
HR Silos and with
Business Data as
a Challenge

LOWEST CHALLENGES WITH ANALYTICS

What’s Next …

NEXT STEPS
www.fosway.com

WHAT’S NEXT?
Further research
for 2016
OUR SURVEY
NEEDS YOU!

OTHER FOSWAY RESEARCH
Fosway 9-Grid™ Analysis
- Talent Management (October 2015)
- LMS & Other Learning
- Cloud HCM (Target March 2016)
Vendor Reports NEW
Deeper Corporate Research / Analysis
Next Gen HR, Talent & Learning

Fosway Group
Europe’s #1 HR Analyst
www.fosway.com
THANK YOU

HR Critical Realities Headlines - HRN Spring - London March 16

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