This document outlines best practices for designing LibGuides. It discusses pedagogical design best practices like writing for the web, limiting jargon, and using visual aids. Technical design best practices covered include using a guide structure with tabs, minimizing scrolling, choosing fonts and colors carefully, and balancing columns. The presenter provides examples from various colleges and stresses designing guides that elicit positive emotions and critical thinking through concise and chunked content. Resources for images, formatting, and further reading are also included.
10. Eliminate “Nice to Know”
Each person has a finite
amount of working memory,
or what they can be actively
thinking about while
performing other tasks such
as reading or learning.
11. Strategies to Aid Working Memory
Simplify content and directions
Use clear and specific language
Incorporate chunking
18. Limit Number of Suggested Resources
Which list is more appealing?
19. Use Visual Aids
•General Topic: Technology
•Facets of Topic: automobiles, cell phones,
wireless technology, text messaging, social
networking, GPS systems
•Aspects of Topic: legal (state and/or
federal); social; psychological
•Time Span: 1990s; current
•Place: United States; urban; rural
•Focused Research Question: Should
cell phone use be banned with driving?
20. 20
Technical Design Best Practices
Guide Structure, Scrolling, Fonts, Colors, Active Tab,
Images, ALT Text, & Balanced Columns
24. Guide Structure – Other Pages
Can arrange pages by:
Resource type (books, articles, etc.)
Information need (background information, specific
parts of assignment, etc.)
36. Creating Screenshots
Snagit by Techsmith (license):
● Can take one screenshot of
scrolling webpage
● Video option
● Add text, highlight, blur, etc.
● Transparent background
● Can edit at a later time
Snipping Tool (Windows OS):
● Can only capture what is
visible (i.e., no scrolling)
● Can only write using mouse
(i.e., no type)
● Highlighter (but very rough)
● Cannot edit later
37. Tips for Creating Screenshots
Do not use shadow feature when circling text
NO: YES:
Show only what’s necessary
Make highlighter look clean
NO:
YES:
39. Other Resources
LibGuides Community
http://libguides.com/community.php
Using LibGuides to Enhance Library Services
http://www.amazon.com/Using-LibGuides-Enhance-Library-Services/dp/1555708803/
A new version is in the works!
Design for How People Learn
http://www.amazon.com/Design-People-Learn-Voices-Matter/dp/0321768434/
e-Learning and the Science of Instruction: Proven Guidelines for
Consumers and Designers of Multimedia Learning
http://www.amazon.com/-Learning-Science-Instruction-Guidelines-Multimedia/dp/0470874309/
The Non-Designer’s Design Book
http://www.amazon.com/Non-Designers-Design-Book-3rd/dp/0321534042/
Editor's Notes
khoskins@nvcc.edu
Working as professional librarian for 3+ years, but have been in libraries longer
MLS; working on Masters in Education, specifically instructional design
Not affiliated with Springshare
LibGuides are so much more than a glorified pathfinder; they make excellent pedagogical tools when designed well.
LibGuides are a work in progress. What looks good today might not look as good next month.
LibGuides is a content management system provided by Springshare
Used by 60K+ librarians around the world; 400K+ LibGuides
Using LibGuides to Enhance Library Services (Dobbs, Sittler, and Cook), p. 104
Using LibGuides to Enhance Library Services (Dobbs, Sittler, and Cook), p. 112
http://www.nngroup.com/articles/f-shaped-pattern-reading-web-content/
Uppermost left box is MOST IMPORTANT real estate on any guide/page
Montgomery College document on “Writing for the Web”: http://libguides.nvcc.edu/ld.php?content_id=14801400
Using LibGuides to Enhance Library Services (Dobbs, Sittler, and Cook), p. 123
Image: http://susancorso.com/seedsforsanctuary/2014/04/steve-pavlina-on-training-your-brain/
Working memory is quite limited in both duration (just a few seconds) and capacity (only two to three bits of information when processing). Working memory includes both auditory and visual components that are partially independent, which allows the total working memory to be slightly increased by providing stimuli for both aspects. [Sweller, J. (2005). Learning aids and strategies. In L. Nadel (Ed.), Encyclopedia of Cognitive Science. Hoboken, NJ: Wiley.]
Relevant learning theories: (1) Cognitive Information Processing (CIP), (2) Schema, and (3) Cognitive Load
Major scholars/researchers: Richard Anderson, Richard Atkinson, Alan Baddeley, George A. Miller, Richard Shriffin, John Sweller
Not only has the link for the “Full Text Journal Finder,” but includes both a video and text for the steps
Instructional materials that include both visual and auditory components shown to be very effective
Have seen some guides that make the text expandable; see http://yc.libguides.com/ebooks/android
Using LibGuides to Enhance Library Services (Dobbs, Sittler, and Cook), p. 123
Image source: http://footage.framepool.com/shotimg/qf/161822225-diced-cheese-cheesy-niblet-cheese-stick-cocktail-stick.jpg
Using LibGuides to Enhance Library Services (Dobbs, Sittler, and Cook), p. 123
Small content boxes – recommended database (JSTOR), catalog search, WorldCat search, and search tips
Columns sized for content
Could incorporate more color to emphasize important points/steps (there is some green text under Smart Searching Tips > Search Tools)
Small content boxes – recommended article databases, video, and search tips
Columns sized for content
Use of color and bolding to emphasize key points
2012 publication synthesizing 51 usability studies: http://libguides.nvcc.edu/ld.php?content_id=14801404
Terms most cited as being misunderstood:
Acronyms and brand names, database, library catalog, e-journals, index, interlibrary loan, periodical/serial, reference, resource, and subject categories such as humanities
Terms most cited as being clear:
Find books, Find articles, and other combinations using natural language “target words”
Terms accompanied by additional words or mouseovers that expand on their meaning
Good rule of thumb: follow NLM guidelines for writing health materials. They suggest writing within a 6th-7th grade reading level.
Try to offer no more than 3-5 of the most useful resources. Remember, no “nice to know” information.
The database list in LG v. 2 is an excellent way to highlight “Best Bets” and additional databases that might be helpful.
The colors, bullet points, and arrows all lend themselves to easier comprehension, are more visually appealing, and are less overwhelming
Image on the right created using MS Word’s SmartArt feature; only downside is the images aren’t accessible, so need to add the file.
Many names for main page – home, get started, etc.
This is a good place for contact information. Some guides have contact information on each page, but that takes up valuable real estate.
If several people are the guide owners/contacts, put all information in one box, as opposed to multiple profile boxes
Eliminates extra white space
It can be helpful to list the contents and/or learning objectives. Listing the contents provides alternate navigation.
Springshare recommends putting “best bets” on the first tab. Not including best bets on the main tab (a) ensures the user at least notices other tabs and (b) allows you to provide search tips or additional information next to the suggested resources.
Rationale for including “best bets” on main page may have something to do with declining usage of each successive page/tab
Introduction box gives overview; might be helpful to link to tabs
Contact information
No learning objectives, but tabs are linked
Contact information
Choose what is “best” for the needs you identify
This is a screenshot of one guide’s home tab
Remember that we have a limited amount of working memory
Many users will feel overwhelmed by too much information and give up
No learning objectives, but tabs are linked
Contact information
Generally no more than 2, maybe 3, fonts on one page
Institutional colors are a major consideration; they do not necessarily lend themselves to good design
Colors also vary depending on monitor resolution
Most people assume blue and purple text is hyperlinked
Need good contrast between font and background colors
Partially for accessibility reasons; check the contrast here: http://webaim.org/resources/contrastchecker/
Remember about red-green color blindness
Need a strong contrast between active and inactive tabs
Would suggest having color of active tab match color of boxes (often accent color); creates continuous line of sight
60/30/10 rule: Use most dominant color 60% of the time (white in this example), secondary color 30% of the time (gray in this example), and accent color 10% (green in this example)
Typically, the most dominant color should also remain the least saturated color, while your bold or highly saturated accent color should be saved for your most important content
http://blog.eyequant.com/blog/2013/06/27/capturing-user-attention-with-color
Adds a bit of color, is visually appealing, attracts the eye
Some practitioners say there isn’t a need when the image is something simple like a smiley face, but it’s a good habit to get into.
Lets screenreaders used by visually impaired know there is an image and provide alternative text (hence ALT text)
A little bit of imbalance is to be expected – different monitor widths.
Huge gaps suggest that something is missing, which can create a visual distraction.
http://search.creativecommons.org/
Cumbersome and time consuming to add all the text from the image
File should be readable by screenreaders
Prefer Snagit, which is relatively cheap
Shadow impairs legibility, especially for those with visual impairments
Trimming out unnecessary parts saves space and creates less of a distraction
Obviously an exaggeration, but we should emulate ethical behaviors