1. K EL LY ME R C E R
5024 Pond Vista Drive, Juneau, Alaska 99801 Home: 790-9350/ Cell: 209-9350 kemercer@gci.net
Seasoned Human Resources Professional with 17 years of experience delivering employment and human resources
services while meeting organizational goals and program requirements.
Background and Strengths: Proven abilities in managing and implementing organizational programs/projects and employee and
management consultation. Strong motivator with excellent interpersonal, verbal and written communication skills. Disciplined, meticulous,
diplomatic, enthusiastic team player, and a skilled leader. Highly organized and able to manage diverse high priority projects in a fast-
paced environment.
Extensive background in Employment Services and Human Resources Management including experience in employee recruitment and
retention, employee development and management, position classification and allocation, labor relations, records management, policy
development and management, legal compliance, and management reports.
Strong Administrative Professional with experience in the areas of report development, consultation services, contract interpretation and
application, HR process development and oversight, HR software implementation project coordination. Interim HR Director duties.
PROFESSIONAL EXPERIENCE
Project/Program Planning and Management
Regularly planned, managed and conducted position classification reviews and class studies; determined appropriate allocation,
and bargaining unit and overtime eligibility status.
Reviewed, recommended, and approved recruitment and selection processes; coordinated and facilitated assessment centers.
Reviewed work processes and established or managed program development and program delivery.
Reviewed formal and informal complaints and conducted employee and program investigations; reported findings to management and
recommended resolutions and/or employee discipline as appropriate.
Developed and managed software implementation project for Human Resources functionality.
Employee Development/Human Resources
Recruited personnel from the entry-level to professional level.
Managed and assigned work, evaluated staff performance, and through employee and management consultation, determined training goals
for further advancement.
Conducted orientation for new staff; administered exit paperwork for exiting staff; and initiated and/or approved personnel actions.
Developed and recommended training plans, probationary or disciplinary extension plans, and corrective actions.
Assisted management in identifying organizational issues and recommended solutions.
Developed and presented various training courses; coordinated efforts to provide training to employees through outside trainers.
Organizational Management and Support
Interpreted and explained policies, procedures, and bargaining agreements to supervisors and employees.
Reviewed policies and practices to ensure compliance with Federal and State statutes, Personnel Rules, and labor agreements;
analyzed new or revised legislation to determine impact on programs; drafted new or revised policies, rules and/or procedures.
Managed CBJ Drug & Alcohol program.
Collaborated with various levels of management to gather information pertaining to key issues. Acted as liaison between management and
personnel to ensure effective communication.
Acting HR Director when needed.
Team member for management labor negotiation sessions.
WORK HISTORY
01/15 – current HR Manager Bartlett Regional Hospital
08/01 – 01/15 Personnel Tech, Personnel Consultant, HR Consultant II, HR Manager City & Borough of Juneau
09/99 – 07/01 HR/Payroll Coordinator Sitka Community Hospital
EDUCATION, AFFILIATIONS &TRAINING
UNIVERSITY OF ARIZONA - General Studies – 1988 to 1992
UNIVERSITY OF ALASKA - SOUTHEAST – Associates Degree – 1997
JUNEAU DOUGLAS SHRM - Chapter President – January 2008 – June 2011
IPMA-CP – July 2014
TRAININGPROGRAMS in Customer Service, Classification, Employee Development, Conflict Resolution, Coaching, Employment Law
References provided upon request
