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What is
   Employee Engagement?
        Tweet This for Monthly Book Drawing:
              I’m learning about
      Employee Engagement from @Kruse

www.KevinKruse.com                             kevin@KevinKruse.com
Kevin Kruse

  • Co-author NY Times
  bestseller, We: How to Increase
  Performance and Profits
  Through Full Engagement

  • Serial entrepreneur

  • Winner “Best Place to Work”
  in PA Award
www.KevinKruse.com                  kevin@KevinKruse.com
“What is employee engagement,
              anyway?”



www.KevinKruse.com        kevin@KevinKruse.com
HAPPY      SATISFIED



www.KevinKruse.com         kevin@KevinKruse.com
Employee engagement =
           Emotional commitment to
              organization’s goals.


www.KevinKruse.com             kevin@KevinKruse.com
“Engaged employees care
        more, perform better, and stay
                   longer.”


     Engagement   Discretionary Effort

www.KevinKruse.com               kevin@KevinKruse.com
How do we measure engagement?




                     Note: Assessment methodology from Kenexa.
www.KevinKruse.com                     kevin@KevinKruse.com
“Culture trumps strategy.”

               “Culture is everything.”
                     -Lou Gerstner, IBM



www.KevinKruse.com                        kevin@KevinKruse.com
Job satisfaction and engagement
                 is at an
             ALL-TIME LOW
         Now, what can we do about it?
www.KevinKruse.com               kevin@KevinKruse.com
Want a free chapter?
                      www.WeTheBook.com

                      Kevin’s Blog on Business Excellence
                         www.KevinKruse.com

                      LinkedIn: http://www.linkedin.com/in/kevinkruse67
                      Twitter: @Kruse
         Bestseller   Facebook: http://www.facebook.com/KruseAuthor
www.KevinKruse.com                                   kevin@KevinKruse.com

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What is Employee Engagement?

  • 1. What is Employee Engagement? Tweet This for Monthly Book Drawing: I’m learning about Employee Engagement from @Kruse www.KevinKruse.com kevin@KevinKruse.com
  • 2. Kevin Kruse • Co-author NY Times bestseller, We: How to Increase Performance and Profits Through Full Engagement • Serial entrepreneur • Winner “Best Place to Work” in PA Award www.KevinKruse.com kevin@KevinKruse.com
  • 3. “What is employee engagement, anyway?” www.KevinKruse.com kevin@KevinKruse.com
  • 4. HAPPY SATISFIED www.KevinKruse.com kevin@KevinKruse.com
  • 5. Employee engagement = Emotional commitment to organization’s goals. www.KevinKruse.com kevin@KevinKruse.com
  • 6. “Engaged employees care more, perform better, and stay longer.”  Engagement   Discretionary Effort www.KevinKruse.com kevin@KevinKruse.com
  • 7. How do we measure engagement? Note: Assessment methodology from Kenexa. www.KevinKruse.com kevin@KevinKruse.com
  • 8. “Culture trumps strategy.” “Culture is everything.” -Lou Gerstner, IBM www.KevinKruse.com kevin@KevinKruse.com
  • 9. Job satisfaction and engagement is at an ALL-TIME LOW Now, what can we do about it? www.KevinKruse.com kevin@KevinKruse.com
  • 10. Want a free chapter? www.WeTheBook.com Kevin’s Blog on Business Excellence www.KevinKruse.com LinkedIn: http://www.linkedin.com/in/kevinkruse67 Twitter: @Kruse Bestseller Facebook: http://www.facebook.com/KruseAuthor www.KevinKruse.com kevin@KevinKruse.com

Editor's Notes

  1. [If no introduction, do my own introduction]If you want slides…
  2. Let’s get really clear on our terms up front. Engaged doesn’t mean Happy. We all know that one guy back in the office, he’s always humming a tune, and chatting everyone up at the copy machine, and self-appointed leader of the lunch brigade, and we look at him and we hate him. Don’t you have any work to do?
  3. Let’s get really clear on our terms up front. Engaged doesn’t mean Happy. We all know that one guy back in the office, he’s always humming a tune, and chatting everyone up at the copy machine, and self-appointed leader of the lunch brigade, and we look at him and we hate him. Don’t you have any work to do?
  4. There are different definitions of engagement out there and different ways to measure it. I use Kenexa’s approach which is a measurement of 4 things…