Moor is an online service platform that allows developers to improve the customer experience for residential projects. It provides a centralized, digital system for customers to browse apartments, customize options, and complete purchases online. This streamlines the sales process, increases customer engagement, and ensures the developer has up-to-date information at every stage for efficient production and satisfied customers. Moor offers a turnkey solution that is fast to implement and easy for customers, sales agents, and developers to use.

1. Accelerate Sales by Utilising an Effective Digital
Customer Experience in Your Next Residential Project
Moor is a unique online service platform that allows developers
to gain control over the customer service process, improve
customer satisfaction and increase sales.We offer process
change as a turnkey service for residential development projects.
Moor is easy to use and fast to implement.Why not make your
next project an excellent experience for the customer?

2. Moor provides an uninterrupted flow of information through the produc-
tion, marketing and selling of apartments, also enabling effective customer
service to be delivered at every point in the process.
The customer browses through apartments and
the available choices for materials, equipment
and fixtures. The service is accessible online,
24/7.
The online service and easy configuration in-
terface increase customer engagement and the
probability of a purchase.
The sales agent guides the customer and man-
ages reservations, buyer-specific selections and
agreements in one place, online.
The productivity of the sales agent increases
considerably and facilitates a well-managed
process.
The buyer personalises the home, using the
visual online configurator. The price of the home
is updated based on the selection. The buyer
receives an email message containing all the in-
formation on the future home and the selections
made.
An online bulletin board informs buyers on
upcoming activities regarding their home and
the project in general. It also contains all the
relevant documentation related to such.
The smooth service experience increases cus-
tomer satisfaction and speeds up the process.
The developer always has up-to-date informa-
tion on materials, fixtures and the equipment
needed for each apartment. The developer can
then guide contractors with the up-to-date
information, thus ensuring customer satisfaction,
as well as keeping the project on-schedule and
reducing costs.
When the process is automated, errors are
eliminated and purchases, deliveries and assem-
blies are controlled.
Home Seeker
Our Service
Sales Agent
Home Buyer
Developer
A Well-Managed Sales and Production ProcessExcellent Customer Experience and Increased
Productivity for Residential Projects
We set up the online service and integrate it with the sales page of the
marketer. Here is what we typically offer:
• Apartment layouts
• Materials library
• Product catalogue
• Creation of predefined themes and styles
• Rendering visualisations that reflect the project and company branding
Moor is a centralised,Web-based plat-
form.To access Moor, you only need
a modern Web browser on a PC, Mac
or mobile device.
Moor is a visual home configuration
tool for the buyer.The buyer can
choose between different materials,
equipment and fixtures before the
purchase and see the results visually
together with the cost.
Moor creates an instant quote
for the buyer.
Moor is a production tool for the de-
veloper. It contains up-to-date informa-
tion for purchasing and planning and
provides apartment-specific invento-
ries.
Moor is a centralised place for infor-
mation and documents. It is a man-
aged communication channel for all
parties involved.
Moor is a ‘done for you’ service.The
service covers the whole process
from marketing to production.
• Fast to implement
• No need to buy, install or maintain special software
• The system enables collaboration between buyers,
sellers and builders regardless of where they are
• The seller is able to serve buyers 24/7, which in-
creases the number of sales leads
• Information is available for other company systems
for better management
• Customers are engaged and committed throughout
the process
• The customers experience is more transparent than
before
• The service makes your company stand out against
the competition
• You can earn more through upselling during the
buying process
• The sales process is more efficient and takes less
time than traditionally
• Online sales model gives the best price
• Scheduling and purchasing decisions are based on
real-time data, which saves costs and eliminates
errors
• Processes become more efficient and less prone
to errors
• Decisions are based on current and correct
information
• Optimal and cost-efficient use of resources at
every stage of the process
• Fast to take into use and deploy with any project
– big or small

3. complete servicegreat value
• Sales presentations of apartments
• Home configurator
• Customer bulletin board
• Order management
• Production management
• Increased sales efficiency
• Lower costs
• Improved customer satisfaction
www.moor.fi