Celebration of the 20th anniversary of The Nordic Library of Athens

1. THE NORDIC LIBRARY IN
ATHENS 20 YEARS CELEBRATION
The Library – a public innovation space
Knud Schulz 1. December 2015

2. Knud Schulz
 Manager of the Main Library in Aarhus
 Daily work focus – transforming the Main Library to
“Urban Mediaspace” – Dokk1
 Librarian and Master of Public Management
 Mentor/Sponsor INELI (International Network of Emerging Library
Innovators) Bill & Melinda Gates Foundation
 Member of the client group Urban MediaSpace Aarhus
 Global Innovation Model – Faster to Change. Chicago/Aarhus/IDEO/Gates
 ksc@aarhus.dk
 www.slideshare.net
Knud Schulz Dokk1 December 2015
apx. 28.000 m2
incl. 18.000 m2
library space

3. Aarhus
– second city in Denmark
 Aarhus
 330.000 inh.
 EU Culture Capital City 2017
 Library system
 1 Main Library
 18 Branches/Citizen Centers
 All with more opening hours (without
staff)
 Diffent level of citizen service in all
Citizen Centers
 Floating colletion between 19 libraries
Knud Schulz Dokk1 December 2015 3

4. Library Transformation:
Libraries – the citizen's driving
force for innovation
 All people want to change something in their lives
and to develop themselves and meet information and
knowledge
 Libraries are places where the general public can find
inspiration and meet new ideas, either on their own
within this public sphere, or in the company of others
 Libraries support people with possibilities to make
changes in their life
 How do we sketch the future library transitioning to a
space for citizens and community connections?Knud Schulz Dokk1 December 2015 4

5. Knud Schulz Dokk1 December 2015 5

6. From
information that can be found
anywhere
To
What can only be
experienced at the library
Space for media Space as a media
On-line On site
Information Meaning
Facts Credibility
Meeting information Meeting people
Knowing Experimenting
Visitors Resource person
Neutrality Sensing
Seriousness Sense of humour
Arranged events Things that happen
Ivar Moltke, Create
The Change
6Knud Schulz Dokk1 December 2015

7. The Knowledge Society
 From
 libraries for books/medias
 industial society
 to
 libraries for man/human
 networked/knowledge society
Knud Schulz Dokk1 December 2015 7

8. A Danish Report
2010
- A Danish Report 2010
 Danish Digital Library
 A new library model for
the knowledge society
 Partnerships
8Knud Schulz Dokk1 December 2015

9. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/EngagementKnud Schulz Dokk1 December 2015 9

10. Adaptive and innovative
supporting spaces
 libraries are changing from storing books to
supporting citizens’ needs
 innovation spaces for local communities
Knud Schulz Dokk1 December 2015 10

11. Open libraries
Users are allowed to:
 lock into the library 24/7
 check in and out media
 use internet, pc,
copy/printing
 study
 read newspapers
 arrange study circles,
public meetings
Knud Schulz Dokk1 December 2015 11

12. Opening hours Dokk1
 Monday – Friday
8 – 10 am open excl. specialist support
10 – 7 pm incl. specialist support
7 – 9 pm open supported by security staff
9 – 10 pm open meetingspace and café
 Saturday and Sunday
10 – 4 pm incl. specialist support
Knud Schulz Aarhus October 2015 12

13. Users are taking the control
Knud Schulz Dokk1 December 2015 13

14. Integration of citizens’ service
into libraries
 a big chance to be an
integrated part of the
reinventing of society
services
 brings citizens in
contact with the library
 brings libraries in close
contact with politicians
and innovators in the
community
Two tasks
 focus on speed in
developing new digital
services for public
administration
 a big learning and
marketing challenge
Knud Schulz Dokk1 December 2015 14

15. Citizens’ service
 in more than 70 % of the municipalities offer
citizens service through libraries
 passport
 driving licence
 health securitycard
Knud Schulz Dokk1 December 2015 15

16. Developing community centers
private, civic and public sector
Knud Schulz Dokk1 December 2015 16
LOCAL ARCHIVE
ARKIV
Archive
YOUTH
MEETING
ROOMS
ANALOGUE MEDIA
SELF SERVICE
LEARNING CENTER
SMS BUSINESS
SERVICE
HOME-
WORK
HELP
COMMUNITY
CENTER
CAFÉ
STUDY SUPPORTJOB CORNER
LIBRARY SHOP
REFERENCE
CONSUMER INFO
NATURE GUIDE
EXHIBITIONS
FAMILIES
Q AND A
HEALTH
COUNCELLING
LEISURE INFO
NEWS LOUNGE
QUIET
AREA
TODDLERS/CHILDREN
REA-
DINGT
RAI-
NING

17. Dokk1 - Citizen service
service i the building
Knud Schulz Dokk1 December 2015 17

18. Libraries and urban development
Model of the public library in
urban development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library and
Information Science
18Knud Schulz Dokk1 December 2015

19. New Libraries
 Libraries are signs or symbols on development
and innovation in the society
 Drivers in city development
 Add new stories about the towns
 Arguments for new city engagements
Knud Schulz Dokk1 December 2015 19

20. Oslo
 Opera, new Munch
museum and the
Library creates a
new waterfront
and brings a new
identity to the city
Knud Schulz Dokk1 December 2015 20

21. Helsinki
 The traffic and cultural life in midtown are reborn
by creating a new art museum, concert hall and
the new library
Knud Schulz Dokk1 December 2015 21

22. Aarhus september 2013
22Knud Schulz Aarhus oktober 2015

23. Knud Schulz Dokk1 December 2015 23
Urban Mediaspace - AarhusAarhus NewWaterfront and Main Library

24. Mediaspace:
 Main Library and Citizens’ Services:
18.000 m2/190.000 ft2
 Partners and network: 10.000 m2
/100.000 ft2
Automatic parking space: 1000 cars
Two new urban harbour squares: 94.000 m2
/1.120.000 ft2
Arrival centre for light rail
Uncovering of the river and secure the inner
city against flood
Traffic regulation
App.: 300 mill €
Project elements
– Urban Mediaspace
24Knud Schulz Dokk1 December 2015

25. 25Knud Schulz Dokk1 December 2015

26. Automatic Parking Space – 1000 cars
Lightrail station (2017)
 Public floor level ’0’
 20 leave/pickup box’
 Automatic parking
done by small robots
 Scanning all cars
 Responding pickup app.
2 min.
 Lightrail every 7 min.
Knud Schulz Aarhus November 2015 26

27. Art in Dokk1
 1 % of building costs
- To be used for art in
the building and
outside
- Elmgreen and Dragset:
Magic Mushrooms
Knud Schulz Aarhus oktober 2015 27

28. Gongen
Den danske kunstner Kirstine Roepstorff har med værket Gong
vundet opgaven med at lave et stort, indendørs værk til Dokk1.
Poseidon
Et udendørs værk til det nye havnebyrum –
blev vundet af kunstnergruppenA Kassen
med værket Poseidon.
28Knud Schulz Aarhus oktober 2015

29. +++ a playground on level ’1’
Knud Schulz Aarhus November 2015 29

30. Process - involve and co-create
with the citizens
 The processes with staff and citizens are a core
part of the change in libraries general
 Dokk1 is based on the co-creation and
involvement of citizens and staff
Knud Schulz Dokk1 December 2015 30

31. Branding goal
 Project finish at least 90% of all inhabitants
knew about the project
 Autum 2013 – 75 % knew about the project
UMS/Dokk1
Knud Schulz september 2014 31

32. Name competion = relations and
ownership
 Open internet process – propose a name to the
building
 result 1250 proposals
 30 names in open voting
 7 proposals ended up in the jury with
representives from the parties in the City Council
Knud Schulz september 2014 32

33. Knud Schulz september 2014 33

34. A name with a lot of
co-creators
Knud Schulz september 2014 34

35. Name and Visual
Identity
35Knud Schulz Helsinki March 2015

36. Knud Schulz Dokk1 December 2015 36

37. Knud Schulz Dokk1 December 2015
Transformation Lab
 The entrance – the former place
for controlling the users
 2-300 m2
 New projects every 5-6 month
 Bringing the traditional work fields
of the library into the LAB
 Developing new support of the
users – depending on the room,
the media, the connectivity and
the competencies
37

38. Knud Schulz Dokk1 December 2015
FictionLAB
NewsLAB
MusicLAB
ExhibitionLAB
DemocracyLAB
The Square 38

39. Knud Schulz Dokk1 December 2015
The library as a space
– in the future?
 The building supports the needs of
the users
 The building interacts with the
surroundings and environment
 The building acts adaptively
 Flexibility is function
39

40. Knud Schulz Dokk1 December 2015
Userdriven process
 From tradition to transcendence
– the users deconstruct ”old
knowledge” to create new sense
40

41. Grab a toolkit
Global innovation model –
faster to change
Partnership between
 Global Libraries/Bill and Melinda Gates Foundation
 Chicago Public Libraries
 IDEO
 Aarhus Public Libraries
Knud Schulz Dokk1 December 2015 41

42. Design Thinking is a mindset, and an
intentional process around delivering
solutions that create positive impact!
42Knud Schulz Dokk1 December 2015

43. Download:
www.designthinkingforlibraries.com
43Knud Schulz Dokk1 December 2015

44. New ways of defining the
functionality
 Flexibility is the functionality
 Maximize unprogrammed space
 Leave the media and mediaformats as the focus
point in organizing the space
 Focus the human needs og sociality – use the 4
space model
Knud Schulz Dokk1 December 2015 44

45. Focus planning interior
 Supporting citizens different needs
 Creating different surroundings
 Space for activities/programms
 Continuous flexibility – avoid permanent
installations
 Controlling the media stock
 Modern industrial furnitures no design icons
Knud Schulz Dokk1 December 2015 45

46. Testing furnitures for Dokk1
Knud Schulz LSN March 2015 46

47. Examples interior adult (1)
 Urban office
 Oases
 Reading room
 Support (learning)
 Meeting space
 Living room
 Corner
 Play
Knud Schulz Dokk1 December 2015 47

48. Examples interior adult (2)
Knud Schulz Dokk1 December 2015 48
 Ramp
 Transformation Lab
 Project Labs
 Study room
 Education
 Meeting room
 Café

49. Examples interior adult (3)
Knud Schulz Dokk1 December 2015 49
 Auditorium
 The Square
 ’Alone’ together
 Subject zones
 Reflection
 Citizens’ Service
 Balcony workzone

50. Level 2 – Families/Children
 Children are defined to 12 years incl. the limit
where children want to be together with
grownups. After 12 children define themself as
teens/adult
 Importent to design different zones where both
childrens and their adults want to be together.
Knud Schulz Dokk1 December 2015 50

51. Examples interior Fam/child
0 - 3 years
 Cushion
 Castle
 Reading
 Breast feeding
 The box
 Cirkeline house
 Big Lego
Knud Schulz Dokk1 December 2015 51

52. Examples interior Fam/child
4 - 8 years
 Learning zone
 Stage
 Dress up
 3D globe
 Childrens lab
 Eating zone
 Reading caves
 Experience ramp
Knud Schulz Dokk1 December 2015 52

53. Examples interior Fam/child
9 – 12 years
 Tweens zone
 Interaktive floor
 Makerspace
 Tweens lab
 Learning zone
 Gaming street
 Auditorium
Knud Schulz Dokk1 December 2015 53

54. Partnership with external
organizations focus building
cooperation with the users
and the society
 A strategi for constant change
 Renewing the user engagement and ownership
 In-flow of competencies to the library
 A community strategy
 Political legitimacy
Knud Schulz Dokk1 December 2015 54

55. Partner Process
Knud Schulz Dokk1 December 2015 55

56. Corner stones of
partnerships in Dokk1
- Learning
- Stories
- Democracity
- Community space
-The Aarhus Cohorte
- Families and Children
(experience,play,learning)
Knud Schulz Dokk1 December 2015 56

57. Users are taking the control
Knud Schulz Dokk1 December 2015 57

58. Peoples innovations space –
libraries as melting pot
between universities and
citizen.
Knud Schulz Aarhus November 2015 58

59. Coding pirates
 Society organizing
code training sessions
for kids
Knud Schulz Aarhus November 2015 59

60. First Lego League
Knud Schulz Aarhus November 2015 60

61. Pause for Thought
 Aarhus University professors monthly
presents cuttingedge research in booklets
and public discussions in libraries
Knud Schulz Aarhus November 2015 61

62. Folkeuniversitetet – Public
University
 Knowledge Brunch
 Festival of the century -
March 2016
Knud Schulz Aarhus November 2015 62

63. Eduroam – Smart Aarhus
 Global acces toWifi
 Students from 74 universities
 Aarhus > 5000 acces points
 4 months 1.6 mill logon
 Dokk1 most used site in Aarhus
Knud Schulz Aarhus November 2015 63

64. Guide to 3-D printing
 School of Art & Design
 Mini-Makerfaire
Knud Schulz Aarhus November 2015 64

65. University examination in
the library – testing with
the public
Knud Schulz Aarhus November 2015 65

66. Knud Schulz Aarhus oktober 2015 66

67. Opening June
20th 2015
Knud Schulz Aarhus October 2015 67

68. Visitors
 4 month 500.000 visits
 App. 4500 pr. dag incl.
Saturday/Sunday
 App. 6 % are Citizens visits
 Families/Children Sat/Sun
 Kindergarten/daycare
weekdayse
 Students
 Normal users
 +++ Curious

69. Citizens point of view
 Fabulous open and generous
space
 Feeling comfortable in the
house
 Pride of being an Aarhus
citizen
 Café is good
 The playground and
Families/Children part are
fabulous opportunities
 A library for adults??
 Missing books? – they are
there!!

70. Knud Schulz Dokk1 December 2015
A strategy for change in
libraries address:
 The need for rethinking the
library
 The need for a fusion between
physical – virtual
 Develop partnerships
 Focus on innovation
 Get new skills into the library
and promote learning in the
organization
 Force users to dismiss the
book as library brand
70

71. Knud Schulz Dokk1 December 2015 71